ATIC, Vancouver BC - opinions?
Ryan
> Has anyone dealt long-distance with ATIC Computers in Vancouver BC?
> Their web-site is http://www.atic.ca
>
> Opinion for or against would be appreciated.
>
> Post or e-mail is fine.
>
> Thanks, Brent Ostrum
Used to be some talk about this company at the news:van.forsale group.
ErnieBin
Ernie
--
http://members.xoom.com/vanreview/
What's what in Vancouver Computing
Steven Leffler
> RB Ostrum wrote:
>
> > Has anyone dealt long-distance with ATIC Computers in Vancouver BC?
> > Their web-site is http://www.atic.ca
I haven't dealt with them long-distance, but have done business with them
here several times. Overall, they have great prices and seem honest (which
often doesn't go with low prices in this industry). Expect zero customer
service or support. I would recommend knowing exactly what you want, i.e..
specify the manufacturer and model of every component. If you know a lot about
computer hardware, ATIC is a good place to buy. If you're inexperienced, you
probably should go elsewhere.
--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Steven Leffler
stev...@interchange.ubc.ca
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
jamacian
components though you will be dealing with the manufactures after any
sales. check out www.a-power.com for they have some lower prices on
some components with helpful and friendly staff (more than atic) but are
a new shop in town.
Michael
of people were complaining that this company may be doing a little tax
evasion, but I suspect so is every other computer store. A few people also
complained you don't get good service, but if you wanted service, go to
London Drugs or something. It's like the Superstore versus Safeway
comparison. A few people have had bad experiences with them, but I had a
good experience with them so they are still "neutral" in terms of
reputation?
Ryan wrote in message <37E3478E...@direct.ca>...
Mike H.
couple times now and absolutely no problems, great staff and excellent
prices.
jamacian wrote:
>
> yea, that's it....no support or service what-so-ever. good prices on
> components though you will be dealing with the manufactures after any
> sales. check out www.a-power.com for they have some lower prices on
> some components with helpful and friendly staff (more than atic) but are
> a new shop in town.
>
> Steven Leffler wrote:
> >
> > Ryan wrote:
> >
> > > RB Ostrum wrote:
> > >
> > > > Has anyone dealt long-distance with ATIC Computers in Vancouver BC?
> > > > Their web-site is http://www.atic.ca
> >
Sujay Lawrie Nazareth
solely with A-Power. Elizabeth is wonderful and extremely helpful. I'm just
waiting for their Richmond location to open!!
Mike H. <mi...@networth.com> wrote in message
news:37E3F3D7...@networth.com...
special_kwa
I recently RMA'd a HD and it took two months to get the thing
replaced, and alot of bitching!
On Sat, 18 Sep 1999 10:21:46 -0700, "Michael" <kmc...@sfu.ca> wrote:
>I've dealt with them and I don't think they would rip you off per say A lot
>of people were complaining that this company may be doing a little tax
>evasion, but I suspect so is every other computer store. A few people also
>complained you don't get good service, but if you wanted service, go to
>London Drugs or something. It's like the Superstore versus Safeway
>comparison. A few people have had bad experiences with them, but I had a
>good experience with them so they are still "neutral" in terms of
>reputation?
>
>Ryan wrote in message <37E3478E...@direct.ca>...
狂人
>What does anyone think about Newtec, at Victoria and 50th.
>I recently RMA'd a HD and it took two months to get the thing
>replaced, and alot of bitching!
I recommend NewType computer at Pacific Blvd... Excellent service and
excellent price...
--
===Team OS/2, Team OS/2 at Taiwan, ICE News Beta Tester. Bovine Team===
======Warped Key Crucher, And OS/2 ISP CD Project Member. TBA #3======
Owner of PC End User Web Site http://www.pcenduser.com/
Java 1.1.7 - MR/2 ICE REG#:10510 - OS/2 T-Warp Connect 4.0
ICQ# = 8943567
Patrick Lam
to this group. Their prices are not as cheap as ATIC, but they are one of
the cheapest in Vancouver. The thing I like about them is that the two guys
there are very nice and helpful. When you get a problem with a computer you
got from them, just bring it in, and one of them will actually sit down with
you to see what the problem is (cannot guarantee this service when they get
busier).
Also, once you become one of their long term customers (like me, for more
than 4 years, when they were still working in NewTech Computer), you can
just call in and ask for a quote. If you like it, you can just order it
through the phone. No credit card, or deposit. Just order and pay when you
pick that up. I have never seen this kind of service anywhere before.
I have recommended a lot of friends to them, they are all very happey so far
..
Just my 2 cents.
Patrick.
狂人 <nospa...@home.com> wrote in message
news:37e42306$1$qnivqjrv$mr2...@news.nvcr1.bc.wave.home.com...
special_kwa
sold two years ago.
Steven Leffler
bought stuff for work from them several times, and have been happy with the
service and the quality of the equipment. They aren't the cheapest place
around, but sometimes good service is worth it.
Patrick Lam wrote:
>
> I have no way been related to Crystal Computer, but I strongly recommand it
> to this group. Their prices are not as cheap as ATIC, but they are one of
> the cheapest in Vancouver.
Alpha Wolf
technically challanged. Also, if you are buying OEM stuff, check the bag to make
sure it is exactly what you ordered. I had a couple of items that were wrong when
I got them home. (PCI video card instead of AGP) and it was a little rough
exchanging even though I had the bill.
Other than than, they DO have great prices, but always shop around. (as if you
don't know this)
John Craker
week.
Ying Han
And as for the "dealing with manufactures after any sales" for ATIC is just not
true. I just bought a Fireball KA 18.2GB from ATIC last sat(9/18). I ran the
Quantum SMART drive test on it and found a problem with the hard drive. So I took
the hard drive back today, and I showed them the print out of the SMART drive
test. They give me a new Fireball without asking a single question, the whole
thing took less than 5 mins. I think that's pretty good. :)
Brad Ball
>I'll "third" (fourth?) the vote for A-power over ATIC any day of the
>week.
Yep, and I'll raise you one vote for A-Power. Great service and lower prices
than ATIC. For the love of God, STAY AWAY FROM ATIC!!!!!
Brad.
nordicmist
The services is so bad that they should have closed down a long time
ago! That old bitch at the front is worse than my dog, atleast my dog
stop barking.
Loren Beyerstein
> John Craker wrote in message <37E66560...@bigfoot.com>...
> >I'll "third" (fourth?) the vote for A-power over ATIC any day of the
> >week.
>
> Yep, and I'll raise you one vote for A-Power. Great service and lower prices
> than ATIC. For the love of God, STAY AWAY FROM ATIC!!!!!
>
> Brad.
I have had nothing but trouble with the system I bought from ATIC. In one year
I have had the SCSI Hard Drive fail twice, the SCSI CD ROM failed, the power
supply failed, and the wouldn't replace it with one of equivelent stats! This
system is only 14 months old!
I have talked to the owners of several local computer stores who purchase from
the same suppliers, and they have hinted at the possibility that ATIC may have
been buying grey market/ refurbished parts and selling them as new. From the
reliability of my system I wouldn't be surprised. This may not be true, but
they have done some other very suspicious things.
Last year, my friend wanted to install a CDRW in his system in his home
studio. I told him if what to get, and go pick it up from ATIC. He returned
with an HP CDRW in a plain anti static bag with no software. This made my ears
stick up, but I figured that HP would send me a new drivers cd and I could get
the drivers off the web. HP replied saying that they never ship CDRWs as OEM
drives, and if they do, they come in white boxes under factory replacements
*only*. They recommended that we return the drive, and offered to sell us one
at a discount from the factory. To make a long story short, ATIC first refused
to return the Drive, and only after we showed them the email from HP, and
threatened to talk to the BBB of BC (the only way to get any attention), and
take them to small claims court, they finally offered store credit. After 20
more minutes of yelling, and other customers leaving the store, they gave us a
cash refund.
Not only is this a major blemish on the part of ATIC, I'm sure that many other
people have had simmilar problems.
I have purchased several systems since this ordeal, but I haven't spent a dime
at ATIC. I have found a good store, on west 4th called ROCK Computers, and
also I have been going to used computer stores as well as this news group and
the buy and sell. Just so that you know, I am not an employee of any computer
store, or reseller. I am only a customer.
I would avoid ATIC, and tell your friends to do so aswell!
Loren.
aw
even that low anymore because of the increased competition. Try out A-power
since they have better than Atic prices and great service. I just don't
know why people keep going back to ATIC for their shitty service and their
"so called low pirices". Their tech people are some of the worst in
answering questions as well. Don't throw your money away at ATIC.
ad
Brad Ball <brad.ball@REMOVE_THISzadall.com> wrote in message
news:7s5vug$k4u$1...@news.vancouver.zadall.com...
Brad Ball
>ATIC's service is the poorest I've ever experienced. Their prices are not
>even that low anymore because of the increased competition. Try out
A-power
>since they have better than Atic prices and great service. I just don't
>know why people keep going back to ATIC for their shitty service and their
>"so called low pirices". Their tech people are some of the worst in
>answering questions as well. Don't throw your money away at ATIC.
The best way to describe ATIC is that they are the "Soup Nazi" of the
computer industry.
No computa fo you! Come back in 1 year!
Brad.
Richard
thread end ;)
Seriously we should all stop going to ATIC. Why? think about this for a
sec...would you rather pay like $5-10 more somewhere else for brand new
stuff or pay $5-10 less for something that is either refurbished or will go
bad in a month, and then come back and wait atleast 30 minutes or have to
answer over 100questions before you get an exchange? Ok so some of you have
had good experience at ATIC, I do dare you to stick with them. Their bitch
at the front door bark more than my neightbour's dog! The worse thing I've
ever heard her said when I was there was "damn those white idiots they don't
know anything, always blame it on the parts" - she said it in mandarin
without knowing that I knew mandarin - I've always spoke English to them so
they assume I do not speak mandarin. She said this after a 35-40yrs old man
came in to return a CPU because it would not boot up on his system. That was
the day I stop going to their store...because that shows how much respect
they have for customers...for all I know she could be laughing at my ass
when I'm leaving. Lucky I was nice enuf not to say anything, I should have
spoken out loud in English what she had just said. After I left I tried to
look for the guy but couldn't find him....cause I wanted to tell him so bad
what she just said.
There that's my ATIC moment. Next time go with a friend and leave before he
does and see what they have to say about you!
Their website deserve to be flush down my toilet! waitta minute mine toilet?
no way that'll dirty it...use one of those public toilet on hasting or
something.
Ryan <r...@direct.ca> wrote in message news:37E3478E...@direct.ca...
> RB Ostrum wrote:
>
> > Has anyone dealt long-distance with ATIC Computers in Vancouver BC?
> > Their web-site is http://www.atic.ca
> >
Brian
I would like to add my little experience with ATIC.
I was a customer for many years and in 1998 made over $10,000 in purchases.
Early this year I went to ATIC with a client/friend to purchase a
motherboard and some memory. I was also returning a defective Zoltrix TV
card for the 3rd time in 6 months (they finally got it right after 8 months
total).
The woman at the front counter was deliberately rude to me (because I had
returned the Zoltrix card) and embarrassed me in front of my friend by first
ignoring me after taking my product order, then by bringing the wrong
product. When I asked for the correct product she went into the back and hid
(I'm not kidding, we could see her loitering around doing nothing).
When I raised my voice to get her attention she ignored me and went further
into the back and out of sight. I called attention to her behavior to the
store owner and he merely asked me to be patient for a few more minutes; We
had been in at their sales counter for over 30 minutes by now! This is a way
of establishing control in a passive aggressive manner that is favored by
some people in the service industry.
I finally demanded the money back because we had not received the correct
product, or change for that manner. I stated very clearly that I was going
to take my business elsewhere and it was because that stupid women was so
rude.
I now purchase computer parts from their competitors and rarely spend more
and in some cases spend less on product. They have lost about $8,000 in
sales so far and it will probably total over $12,000 by years end.
One thing to keep in mind is they are not very technologically adept, at
least judging by their web site which is frequently down and when up is
often slow as molasses (watch how long it takes to completely load a web
page - perhaps they are on a 33.6 k line). Further, it is evident by how
often the wrong parts are delivered to the sales desk that many errors take
place, even when the exact item is pointed out on their printed sales
material.
As an experienced computer technician, I was not too disturbed by the
frequent errors because I had learned to double-check everything, including
missing components, stale product and incorrect pricing (have to watch very
carefully). It has also been my experience that sale price items are
frequently out of stock but that there is often higher price product of a
similar nature available (I never buy the higher priced product so that may
also be a source of irritation for them).
The last straw was, of course, the blatant ignorance of the stupid woman at
the sales desk.
That's my story and I'm sticking to it.
Best regards,
Brian
Richard wrote in message ...
Patrick Lam
Around mid 1997, I went to ATIC for a ZIP drive. I actually seldom go
there because I knew how bad their service was. However, I thought "How
bad can it be for buying a retail boxed ZIP drive? And I could save $10
over Future Shop!!". Therefore, I went ... and I finally found out that
it could be really bad!
I went into the store and asked for an external parallel ZIP drive. The
saleswoman then handed me an opened box of it. I could see that was a
pretty old box, and when I took out the drive, I saw some (though not
much) dust around it. I asked her if they had a brandnew shrink wrap
one. She told me that it's the last one, and it was opened to be viewed
by a customer only. I was thinking "well, it's still not too bad, as
long as the warranty is still valid." I then asked her if the drive was
replaceable when something goes wrong.
The woman told me that the sale was final and everything has to be dealt
with Iomega directly. I was like "What, you won't take the drive back
even if it doesn't work?"
The store owner (his name I think is Alan) was there the whole time. He
then spoke to the saleswoman in mandarin "Just ignore him, he's not
going to buy it anyway!" Appearently he did not know that I understood
Mandarin. I just turned around and never went back to them again!!
I have been then dealing with Crystal Computer. I actually have been
dealing with those two guys since four years ago when they were working
in NewTech Computer. The time I went to ATIC was when Crystal was not
opened. They are very nice guys and are very flexible on taking stuff
back or exchange. And their price is not worse than ATIC at all!!
Yeah, people might think that when they know what they are getting, they
can still go to ATIC to save a few bucks. But I think the respect to a
customer should be worth much more than those few bucks you *might* save
from them. Buying else where *might* cost you a few more dollars, but
at least you get some respect (if not very good service) from the
salespeople.
Just my 2 cents. And just don't go to ATIC.
Patrick.
Sam
service.
Got a USR MODEM advertised from their web site.
Went to pick it up, it was OEM and model/product number wasnt even covered
or acknowledged by USR, so getting updated drivers would be a problem.
Lucky for me, i returned next day and got my money back. lucky!
special_kwa <speci...@hotmail.com> wrote in message
news:37e468c8...@news.dowco.com...
Bob Balbirnie
reduced in price as well. If you wanted the $110 refund
maybe you would have expected to pay the earlier price for
the 64mb strip? Was the difference less than it would have
been 3 days earlier? If so you really came out ahead of
where you would have been had you bought the 64mb strip in
the first place.
Now, I have heard valid complaints about ATIC but this does
not seem to be one of them...
rah...@home.com wrote:
>
> hmmmm yeah i dont like ATIC either
> I bought some ram and after decided to double it in to 64mb
> I asked to refund my 32mb and buy the 64mb i paid like $110 for it so
> i thought i would get $110 credit WRONG she said that todays pricing
> is $95 for the ram (prices change every day) after some bitching she
> only gave me 95$ credit.... (i have the handwritten receipt showing
> 110$ for the ram)
>
> is that really legal??!!?!?
>
> its only 3 days after i came for the credit...
>
> On Sat, 18 Sep 1999 01:04:30 -0700, Ryan <r...@direct.ca> wrote:
>
> >RB Ostrum wrote:
> >
> >> Has anyone dealt long-distance with ATIC Computers in Vancouver BC?
> >> Their web-site is http://www.atic.ca
> >>
> >> Opinion for or against would be appreciated.
> >>
> >> Post or e-mail is fine.
> >>
> >> Thanks, Brent Ostrum
> >
> >Used to be some talk about this company at the news:van.forsale group.
> >
> >
--
Bob Balbirnie, Surrey (Remove the Spam filter to reply)
bah
thing breaks on you. THEY DO NOT do customer service and when it comes to
warrenty work , dont expect them to give you a loaner , replacement.
they say " we send to manufactorer " not to mention they SWEAR at you in
chink. not worth the savings they so called give you. bah
DONT EVER SHOP AT ATIC trust me u can find it else where for maybe a buck
more on parts.
<rah...@home.com> wrote in message
news:382a5747...@news.rct1.bc.wave.home.com...
rah...@home.com
buller
discussion, that way we just restore it =)
bah <b...@bah.com> wrote in message
news:EYsW3.6390$LX2.3...@brie.direct.ca...
> DO NOT BUY FROM ATIC unless your willing to go through a BIG hassle if
some
> thing breaks on you. THEY DO NOT do customer service and when it comes to
> warrenty work , dont expect them to give you a loaner , replacement.
> they say " we send to manufactorer " not to mention they SWEAR at you in
> chink. not worth the savings they so called give you. bah
>
>
> DONT EVER SHOP AT ATIC trust me u can find it else where for maybe a buck
> more on parts.
> <rah...@home.com> wrote in message
> news:382a5747...@news.rct1.bc.wave.home.com...
> >
Ernie Bin
bah wrote:
> DO NOT BUY FROM ATIC unless your willing to go through a BIG hassle if some
> thing breaks on you. THEY DO NOT do customer service and when it comes to
> warrenty work , dont expect them to give you a loaner , replacement.
> they say " we send to manufactorer " not to mention they SWEAR at you in
> chink. not worth the savings they so called give you. bah
Well, that's better than swearing at you in honky isn't it?
Rehan Zaidi
You can also rate the online store at this site:
http://www.bluemango.ca/guide/Computers/
Rehan
re...@iSaintJohn.com
buller wrote:
>
> oh here we go again ATIC again.....someone should have backed up the last
> discussion, that way we just restore it =)
>
> bah <b...@bah.com> wrote in message
> news:EYsW3.6390$LX2.3...@brie.direct.ca...
> > DO NOT BUY FROM ATIC unless your willing to go through a BIG hassle if
> some
> > thing breaks on you. THEY DO NOT do customer service and when it comes to
> > warrenty work , dont expect them to give you a loaner , replacement.
> > they say " we send to manufactorer " not to mention they SWEAR at you in
> > chink. not worth the savings they so called give you. bah
> >
> >
> > DONT EVER SHOP AT ATIC trust me u can find it else where for maybe a buck
> > more on parts.
> > <rah...@home.com> wrote in message
> > news:382a5747...@news.rct1.bc.wave.home.com...
> > >
> > > hmmmm yeah i dont like ATIC either
> > > I bought some ram and after decided to double it in to 64mb
> > > I asked to refund my 32mb and buy the 64mb i paid like $110 for it so
> > > i thought i would get $110 credit WRONG she said that todays pricing
> > > is $95 for the ram (prices change every day) after some bitching she
> > > only gave me 95$ credit.... (i have the handwritten receipt showing
> > > 110$ for the ram)
> > >
> > > is that really legal??!!?!?
> > >
> > >
> > > its only 3 days after i came for the credit...
> > >
> > >
> > > On Sat, 18 Sep 1999 01:04:30 -0700, Ryan <r...@direct.ca> wrote:
> > >
> > > >RB Ostrum wrote:
> > > >
> > > >> Has anyone dealt long-distance with ATIC Computers in Vancouver BC?
> > > >> Their web-site is http://www.atic.ca
> > > >>
> > > >> Opinion for or against would be appreciated.
> > > >>
> > > >> Post or e-mail is fine.
> > > >>
> > > >> Thanks, Brent Ostrum
> > > >
> > > >Used to be some talk about this company at the news:van.forsale group.
> > > >
> > > >
> > >
> >
> >
> >
> >
> >
> >
--
http://www.iSaintJohn.com/ - Saint John, New Brunswick Online
Community & business information, Events listings, discussion groups,
free Web-based e-mail accounts, and much more!
buller
submited my brief experience already.
Not get out there and tell the world!
Rehan Zaidi <re...@iSaintJohn.com> wrote in message
news:382A78...@iSaintJohn.com...
Ernie Bin
http://members.xoom.com/vanreview/
Sorry,
Ernie
Ernie Bin wrote:
>
> You can read reviews of Atic and other Local (Vancouver BC) stores at my
> site
> Atic is far from doing too hot.
>
> http://members.home.com/vanreview/
>
> Ernie
VejittoX
i went to buy a Viper V770 TNT2 (real thing )..
so i go there.. and they give me TNT2(m64) model!
and they were selling it for the price of a FULL TNT2 model!!
i took it right back.. suprised they didnt give me any trouble returning
it..
Nick Tyrrell
<rah...@home.com> wrote in message
news:382a5747...@news.rct1.bc.wave.home.com...
>
> hmmmm yeah i dont like ATIC either
> I bought some ram and after decided to double it in to 64mb
> I asked to refund my 32mb and buy the 64mb i paid like $110 for it so
> i thought i would get $110 credit WRONG she said that todays pricing
> is $95 for the ram (prices change every day) after some bitching she
> only gave me 95$ credit.... (i have the handwritten receipt showing
> 110$ for the ram)
>
Memory is a commodity that rises and falls in price. If you bought gold or
hog bellies or frozen OJ and you later decided you didn't want them after
all, you wouldn't expect to sell them back at the price you paid, would you?
I think you're lucky that they took it back at their current full retail
price, given that there's nothing wrong with it and you've put your grubby
fingerprints all over it!
Kenneth Leung
myself, but it seems your hatred is directed at a much larger group of
people then just the people at ATIC.
Kenneth Leung
Ernie. Shouldn't have posted anything at 3 in the morning.
On Thu, 11 Nov 1999 11:15:54 GMT, kenn...@direct.ca (Kenneth Leung)
wrote:
Ryan Goolevitch
Computer Paper, and put it right next to atics full page ad? :) :)
buller <bul...@home.com> wrote in message
news:46vW3.51678$Rx2.6...@news1.rdc1.bc.home.com...
buller
Robert McEwan
no legal arm (no teeth) and consumers can not sue for court costs.
This allows businesses that would other wards go under to continue
ripping of clients, business as usual.
R.W.
McEwan
<bul...@home.com> wrote in message
news:0TCW3.51898$Rx2.6...@news1.rdc1.bc.home.com...
Jeff Vouladakis
I've returned lots of stuff there and they've generally been alright about
returning it.
Besides Atic makes hardly any money on the products they sell so I don't
expect them to kiss my ass.
A lot of Computer guys are obnoxious geeks who go in there spend some money
and expect Atic to babysit them, and when atic tells them to "bite it" they
freak out.
If I owned my own business and some zit faced white boy came in and started
beaking off I would tell him to stick his Video card up his ass.
I think a lot of the Anti-Atic sentiment is racist anyway, whitey gets a lot
more offended if its a non-white person who tells them where to go.
Jeff
Kenneth Leung <kenn...@direct.ca> wrote in message
news:382bb279...@news.bigmomma.com...
Michael
Sam <newsgroup_@##hotmail.com> wrote in message
news:_yNW3.1604$j%2....@cabot.ops.attcanada.net...
> One of the one's that I found that were sneaky is VANCO COMPUTERS > on
West Broadway. Never buy anything from these guys.
>
So what was the stunt Vanco tried to pull on you?
Michael
Rehan Zaidi
One of the principles behind the ratings and reviews at BlueMango.ca is
to share information with other consumers. That way, the better
companies have a chance to shine while poorer ones don't develop the
same reputation.... and the better ones obviously have a better chance
to thrive in the long term.
Anyway, BlueMango.ca hasn't really "launched" yet (I just got the domain
yesterday!), but I'm hoping that with the support and participation of
Canadian consumers it'll become a useful resource.
Cheers,
Rehan Zaidi
http://www.BlueMango.ca/ - the community for canadian e-commerce
Sam
The most extensive listing I found in the lower mainland and vancouver
island. This is not my site, but the fella has a lot of good info, not just
consumer stuff.
One of the one's that I found that were sneaky is VANCO COMPUTERS on West
Broadway. Never buy anything from these guys.
Rehan Zaidi <re...@iSaintJohn.com> wrote in message
news:382B5D...@iSaintJohn.com...
Sam
2. Had defective products (hard drive for one). Contacted the manufacture
who stated yes, you have a defective h/d. We will give you an RMA number,
but you have to pay the shipping. Told this to Vanco. They said the
MANUFACTURER was wrong! And they dont take orders from the manufacturer,
only the distributor.
There were file and partition errors on my hard drive as a result of them
using another method of formatiing the drive (disk manager). They went to
reformat my hard drive again, using disk manager, not dos. And wanted to
charge me $50 bucks for the reinstall. Unitl I screamed and yelled. Then
they went to threaten me not to be like that infront of a persian (actually
iranian).
The CD ROM failed in front of them, and so did the RAM. They had no choice
but to replace both. They charged me for a case fan, but didnt get it.
Originally had brand name RAM now have generic. And of course, they didnt
want to give me my money back for the fan. $10. Our law is such that we
cant sue for court costs.
Have had a motherboard, ram, or power supply problem since day one.
They claim to have technical support, but no diagnostic equipment at all.
Everything is like on the farm. Looks good, must work. Doesnt look good,
doesnt work. As far as they are concerned, i have a software problem and
until "I" prove to them it is hardware they wont do anything about it.
These guys know how to manipulate the system. The scary thing is that they
are not the only ones. They seemed honest at first.
Michael <kmc...@sfu.ca> wrote in message
news:fQNW3.6590$LX2.4...@brie.direct.ca...
>
> Sam <newsgroup_@##hotmail.com> wrote in message
> news:_yNW3.1604$j%2....@cabot.ops.attcanada.net...
> > One of the one's that I found that were sneaky is VANCO COMPUTERS > on
> West Broadway. Never buy anything from these guys.
> >
Ernie Bin
Thanks though,
Ernie
Sam wrote:
>
> Check out: http://members.xoom.com/_XOOM/vanreview/
>
> The most extensive listing I found in the lower mainland and vancouver
> island. This is not my site, but the fella has a lot of good info, not just
> consumer stuff.
>
-b-
>I think a lot of the Anti-Atic sentiment is racist anyway, whitey gets a
lot
>more offended if its a non-white person who tells them where to go.
Regardless of race... if *anybody* behind a counter tells me where to go I'm
gonna grab them by the collar, yank them over the counter, and have a
"face-to-face" discussion about customer service.
Besides, many of the complaints about ATIC come from "non-white" people.
With ATIC it's definitely not a racist thing. Nobody likes getting ripped
off and treated like dirt.
Many of the problems at ATIC could be avoided if they would clearly state
their store policies up front. Make the customers sign something indicating
that they understand these policies. I have read stories about people
receiving DOA monitors and ATIC refusing to switch them (the same day!),
saying you must deal with the manufacturer. Now do you think they told the
customer this up front when they purchased the system? Not bloodly likely.
Because if they did they would probably lose the sale. I have read stores
about people buying a new motherboard and finding it full of dust! That's
simply unforgivable. Sure, you should always check the stuff before leaving
the store but it should be safe to assume the goods you are buying are NEW.
ATIC still uses bait and switch to get customers in the store. You are then
treated like cattle and often ripped off. But some people still shop there
for some reason. Sorry, but that's plain stupidity. There are many stores
with better prices and service. I'd suggest http://www.a-power.com
Brad.
-b-
>Memory is a commodity that rises and falls in price. If you bought gold or
>hog bellies or frozen OJ and you later decided you didn't want them after
>all, you wouldn't expect to sell them back at the price you paid, would
you?
>I think you're lucky that they took it back at their current full retail
>price, given that there's nothing wrong with it and you've put your grubby
>fingerprints all over it!
Here's one case where ATIC is right. They have no obligation to take that
stick of ram back just because someone wanted to buy a larger stick. I
bought a couple of 128mb PC100 sticks a few months ago. Should a store take
these back and let me buy PC133's? I don't think so. Even if I bought them
three days ago I wouldn't expect that. Now if they were faulty that's a
different story.
Brad.
Michael
Whoa, Vanco does sound pretty bad/scummy. My experience with them (just
bought 2 blank CDs) was unusual. They claimed they don't give receipts
unless I spent more than $10 from them--program doesn't work well for such
small amounts (BS, just too lazy and probably evading taxes).
Regarding ATIC overall, yeah I agree--they have good prices, but poor
service. OTOH, I did exchange a 300a down to a 266 and they didn't
"fine/service charge" me so I was impressed/thankful with them for that.
But they were a little cold.
Another time I mentioned to the saleslady "Your colleagues must be on
coffee break". and she replied "yeah right, I haven't had lunch...$@% boss,
really pissed off". (of course her boss wasn't around!!) Sheesh, it made me
feel so bad.
People often say that computer stores run on a thin profit margin. At least
for Atic and "full sytems deals/custom systems", I hear they make a killing.
Even they feel guilty about it??? Any comments about this? It was from an
Atic insider.
Kai Man
Sam
demands they take something back just because you don't want it. OTOH, it
is good PR for them to do so. People will want to come back.
You will always get a few who abuse the system, whether it is a buyer or a
seller.
I would pay a few buck more if knowledgeable staff and great service were
available. Unfortunately, if I want this kind of support, you have to pay a
lot more than a few bucks.
There should be a compromise somewhere inbetween. Maybe something like a
mandatory grace or 'cooling off' period like when you purchase something
from a door to door salesman (vacuum?) . This might improve service and
quality overall.
I heard Netlink is pretty good, but I am not impressed with their recent
behaviour and how they commented on what Ernie wrote about not returning his
emails on a problem product (as posted in their forum). Maybe things are
starting to deterioate?
What's left, London Drugs?
Sam
-b- <brad.ball@REMOVE_THISzadall.com> wrote in message
news:80hgg8$5hu$1...@news.vancouver.zadall.com...
Sam
My link i posted works for me, somehow.
Sam
Ernie Bin <eb...@home.com> wrote in message
news:382BB406...@home.com...
Sam
them this. You can be anonymous. I have been told they take things quite
seriously. Even if you accuse your neighbour (not to give anyone any ideas
or anything).
Michael <kmc...@sfu.ca> wrote in message
news:FmZW3.6768$LX2.4...@brie.direct.ca...
Ernie Bin
haven't see it that way before.
Thanks again,
Ernie
Sam wrote:
>
> Sorry and thanks and noted.
>
> My link i posted works for me, somehow.
> Sam
>
> Ernie Bin <eb...@home.com> wrote in message
> news:382BB406...@home.com...
> > Actually, that's http://members.xoom.com/vanreview/
> > Sam wrote:
> > >
> > > Check out: http://members.xoom.com/_XOOM/vanreview/
Herb Tardic
says...
>
> hmmmm yeah i dont like ATIC either
> I bought some ram and after decided to double it in to 64mb
> I asked to refund my 32mb and buy the 64mb i paid like $110 for it so
> i thought i would get $110 credit WRONG she said that todays pricing
> is $95 for the ram (prices change every day) after some bitching she
> only gave me 95$ credit.... (i have the handwritten receipt showing
> 110$ for the ram)
>
>
>
> its only 3 days after i came for the credit...
>
>
> On Sat, 18 Sep 1999 01:04:30 -0700, Ryan <r...@direct.ca> wrote:
>
> >RB Ostrum wrote:
> >
> >> Has anyone dealt long-distance with ATIC Computers in Vancouver BC?
> >> Their web-site is http://www.atic.ca
> >>
> >> Opinion for or against would be appreciated.
> >>
> >> Post or e-mail is fine.
> >>
> >> Thanks, Brent Ostrum
> >
> >Used to be some talk about this company at the news:van.forsale group.
> >
> >
>
>
out of my way to buy elsewhere. They sell crap. I've gotten bad ram to
many times from them. Bad cdroms, motherboards, you name it.
Sam
the bill of sale says "all sales final" you have no recourse either way.
We need better consumer protection laws, bottom line.
Herb Tardic <hol...@hotmail.com> wrote in message
news:MPG.1296e31af...@news.crdva1.bc.wave.home.com...
Mark Man
I'd bought an ASUS P2T4 (Non MMX) motherboard for my Pentium 233 MMX
cpu. Several weeks or months later, I plugged in my PS/2 mouse witht
the power on, this killed the ps2 mouse port. Bold as ever, brought
it to ATIC on a Saturday around 12:00 Noon and said to the girl "the
mouse port doesn't work". She told me that since it was several
months since my purhase that they could not give me another
motherboard in the interim and that it would be approximately 7 days
before I got mine back. Much to my surprise, ATIC phoned me on the
same Monday afternoon (2 DAYS and about 4 hours later) at 4:30PM and
told me I could pick up my motherboard. As it turned out, the ASUS
distributor simply gave me a new P2T4 motherboard WHICH WAS MMX, much
to my delight. (around that time, mmx just came out and the older
p2t4 motherboards like mine didn't have mmx support).
Anyways, suffice to say, I was very pleased with ATIC and continue to
buy all my computer products there (with the exception of a Dell
computer). It's my firm belief that 99% of the people that are
anti-ATIC are either friends/employees of competitors that cannot
match atic's prices, or they are racist.
I know I posted this same story 6 months ago in this newsgroup in
response to someone's anti-atic note, but I believe it bears
repeating. A regular user of this group Derek Steel (
star...@pcs.tj ) was present when the above occured and can confirm
my claims.
Ainsley Encinas
Michael wrote:
> Sam <newsgroup_@##hotmail.com> wrote in message
> news:F4OW3.1605$j%2....@cabot.ops.attcanada.net... wrote:
>
> Whoa, Vanco does sound pretty bad/scummy. My experience with them (just
> bought 2 blank CDs) was unusual. They claimed they don't give receipts
> unless I spent more than $10 from them--program doesn't work well for such
> small amounts (BS, just too lazy and probably evading taxes).
>
> Regarding ATIC overall, yeah I agree--they have good prices, but poor
> service. OTOH, I did exchange a 300a down to a 266 and they didn't
> "fine/service charge" me so I was impressed/thankful with them for that.
> But they were a little cold.
>
> Another time I mentioned to the saleslady "Your colleagues must be on
> coffee break". and she replied "yeah right, I haven't had lunch...$@% boss,
> really pissed off". (of course her boss wasn't around!!) Sheesh, it made me
> feel so bad.
>
> People often say that computer stores run on a thin profit margin. At least
> for Atic and "full sytems deals/custom systems", I hear they make a killing.
> Even they feel guilty about it??? Any comments about this? It was from an
> Atic insider.
>
> Kai Man
Well, I'm in nothwest BC, and I found atic online. I saw their prices, and they
seem
to be decent. So when I ordered, they sent me the wrong motherboard first of
all,
even though I asked for a different one that they approved. So we sent it back,
on them of course. and they didin't accept it. So at that point I was kinda
mad ('casue
we also had to pay for extra shipping up as well for the shipping down, although
I had a
quote). So when they finally got package, they charged us again for the
shipping. We
ended up paying an extra 75 bucks for shipping altogether. The loomis guy had to
tell
them that we rejected it, and he told the loomis guy to "try again". So when we
got
another package from them, we were pretty surprised! (considering I had already
gotten
my parts from another place). The service there was extremly poor.
I have, however, seen another place on the net that's for the greater vancouver
area,
www.powersonic.bc.ca is a place in Richmond. They don't have "awsome" prices,
they they're decent.
Later
Ryan
rubik
>Anyways, suffice to say, I was very pleased with ATIC and continue to
>buy all my computer products there (with the exception of a Dell
>computer). It's my firm belief that 99% of the people that are
>anti-ATIC are either friends/employees of competitors that cannot
>match atic's prices, or they are racist.
>
who or what that 99% have experienced at Atic.
rubik
-b-
>Anyways, suffice to say, I was very pleased with ATIC and continue to
>buy all my computer products there (with the exception of a Dell
>computer). It's my firm belief that 99% of the people that are
>anti-ATIC are either friends/employees of competitors that cannot
>match atic's prices, or they are racist.
Oh! So the other six hundred people who posted horror stories about ATIC are
wrong? We should all go back shopping there now because you had one good
experience with them over a year ago. Wake up!
Brad.
Hagbard
wrote:
>What's left, London Drugs?
Good choice.
B Poulton
another place to try is PC Place, on the corner of 104th and King George.
Lots of used stuff as well as new.
--
bpoulton at vcn.bc.ca (Bob Poulton) Remove the 'trythis.' to reply.
(for Usenet only) (if I remember to stick it in)
When you go in for a job interview, I think a good thing to ask is if they
ever press charges.
--
x
Nick
prices, very knowledgeble staff and great service, screw atic these guys are
great, i highly recommend them to anyone...
-Nick
Hagbard <hagb...@hotmail.com> wrote in message
news:vehg3s4bjrkio4u2u...@4ax.com...
Hagbard
Funny, I was just about to ask about A-Power. Anyone else with any
experience with them. I was thinking of buying some parts from them
soon. I'm also considering MegaDepot and NCIX.
...Hag
Ernie Bin
megadepot.
http://members.xoom.com/vanreview/
Ernie
Mike L.
skimp even on screwing everything down even. They have always honoured
their warranties, even exchanging an Item 1 day past their 14 day policy.
Hagbard <hagb...@hotmail.com> wrote in message
news:f5om3sghpq78k0niu...@4ax.com...
> On Tue, 23 Nov 1999 10:31:32 GMT, "Nick" <nicks...@home.com> wrote:
>
> Funny, I was just about to ask about A-Power. Anyone else with any
> experience with them. I was thinking of buying some parts from them
> soon. I'm also considering MegaDepot and NCIX.
>
> ...Hag
>
> >i recently purchased a system from www.a-power.com in burnaby, excellent
> >prices, very knowledgeble staff and great service, screw atic these guys
are
> >great, i highly recommend them to anyone...
> >