Value Networks for Business Process Improvement
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Fran
Oct 23, 2009, 1:31:18 PM10/23/09
to Value Networks
This blog is a detailed example of an internal value network for
technical repair - http://valuenetworks.com/public/item/244074.
It is adapted from Verna Allee's article that will be published in
November by Emerald, in The Learning Organization Special Issue on
Social Networks and Social Networking - "Value Creating Networks:
Organizational Issues and Challenges."
The example explored is about a large utility company that wanted to
improve their ability to handle complex technology repairs and to
improve their service delivery. The blog includes 4 detailed value
network maps with explanations. One of the maps is also on the home
page at www.valuenetworks.com.
technical repair - http://valuenetworks.com/public/item/244074.
It is adapted from Verna Allee's article that will be published in
November by Emerald, in The Learning Organization Special Issue on
Social Networks and Social Networking - "Value Creating Networks:
Organizational Issues and Challenges."
The example explored is about a large utility company that wanted to
improve their ability to handle complex technology repairs and to
improve their service delivery. The blog includes 4 detailed value
network maps with explanations. One of the maps is also on the home
page at www.valuenetworks.com.
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