ERROR: (8005-577-289)

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kenan

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Dec 18, 2009, 11:03:42 AM12/18/09

to Urchin Software from Google - help forum - Urchin 6

hi
Anyone got an idea why this error might happen when processing logs? I
found similar errors and tried cheking website templates and their
permissions but it didn't help..

thanks
kenan

Max Zanko

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Dec 18, 2009, 12:34:50 PM12/18/09

to Urchin Software from Google - help forum - Urchin 6

Hi Kenan,

This error happens when Urchin fails to open the datamap file.
Please make sure the /path/to/urchin/lib/reporting/profiletypes/
Default/datamap.dm2 file (or /path/to/urchin/lib/custom/profiletypes/
Default/datamap.dm2 if you are using a custom datamap)
is present on and accessible for user account Urchin is running under.