data is avaliable only in IT Reports(no data in marketing,content,advertising optimization)

[eknath kouda]

we have implemented GA+URCHIN code in our site,this is the code



i able to see reports only in IT reports not in others like
marketing,content optimization.......can anyone help me in this???????


thanks in advance

[pkt206]

Hello,

I have the same problem.

thanks in advance too.

[Jeff Sturm]

You're using UTM tracking, then.

1) Ensure the tracking code is in place on your web site (using either urchin.js or ga.js).

2) Check that __utm.gif is on your web site under the correct URL (depending on how you've setup tracking) and returns a 200 response (you'll see this in the web server logs).

3) Make sure you are logging cookies to the access log file that Urchin uses as its log source, and the log format is correctly detected by Urchin.

There are likely other things you should check--these are the top 3 off the top of my head. Let us know if that doesn't solve your problem.

-Jeff

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[eknath kouda]

hi jeff,

thank u for your valuable suggestion, i have one more query

when i try to check the availability of utm.gif( by appending /
__utm.gif to the site url).....we will get a 1 x 1 pixel empty page.
but for one site, i am getting internet explorer page symbol, when i
try for it... is this a problem.

please help me in this matter.