Orange question
Michael Rodgers
It's time for a new phone. I think the 7650 looks pretty cool, and has lots
of useless features. Just my sort of phone.
CPW will do it free, on Your Plan 200 at £30 a month. Sounds good. I
currently use OVP Virgin with my 6510 and get bills of about £20-£25 a
month, a large amount of this is WAP - I must check my email oooh, 2-3 times
a day, for about a minuite or so each.
I'd probably want to change to to either OVP Virgin (And pay the subsidy
charge - is it still £10 a month?) or the HSCSD plan - which would be the
best to change to? Can I use the Orange Data Access thingy on the Data Plan,
as they won't let me have it on OVP Virgin?
I've been told by a reliable source I cannot change plans for 4 months - is
this a new thing, and when did it start from, becuase I've never had a
problem before?
Cheers.
--
Michael Rodgers, Plymouth UK
http://www.network-southeast.co.uk
Bob
"Michael Rodgers" <ne...@network-southeast.co.uk> wrote in message
news:av9tpj$d2sjj$1...@ID-43430.news.dfncis.de...
> Hello.
>
> It's time for a new phone. I think the 7650 looks pretty cool, and has
lots
> of useless features. Just my sort of phone
It's a good phone but is very big.
> I'd probably want to change to to either OVP Virgin (And pay the subsidy
> charge - is it still £10 a month?)
£15 now
> or the HSCSD plan - which would be the
> best to change to?
High speed data plan is only £10 per month and includes free care.
>Can I use the Orange Data Access thingy on the Data Plan,
> as they won't let me have it on OVP Virgin?
Hmm, not sure but I don't *think* so. Could be wrong on this though.
> I've been told by a reliable source I cannot change plans for 4 months -
is
> this a new thing, and when did it start from, becuase I've never had a
> problem before?
CPW (and most, if not all retailers) now include a clause in their terms and
conditions of sale that if you change to a lower tariff within the first 4
months then they reserve the right to clawback their loss in commission. As
to the legality of this and whether it is ever enforced is a completely
different matter. I have a number of friend that have changed to lower
tariffs inside 4 months and not one of them has ever had money clawed back
(but that's jsut my experience you understand).
The interesting thing is that when I last purchased a phone from CPW (over a
year ago now) the T&C's were on the receipt that I received AFTER the sale
had been completed. This fact initself meant that they were not enforcable
but it may have been that the shop assistant missed out a stage of the sale
procedure (i.e allowing me to view and agree to the terms BEFORE completing
the sale).
Michael Rodgers
news:ava9t6$dkll4$1...@ID-106015.news.dfncis.de...
> > It's time for a new phone. I think the 7650 looks pretty cool, and has
> > lots
> > of useless features. Just my sort of phone
>
> It's a good phone but is very big.
Yes, you are right. I've had a play and think I can tolerate the size.
> > I'd probably want to change to to either OVP Virgin (And pay the subsidy
> > charge - is it still £10 a month?)
>
> £15 now
£15? Good lord, that's a rather irritating raise given that the deals on
phones these days are less attractive than they once were, so presumably the
subsidies are less...
> > or the HSCSD plan - which would be the
> > best to change to?
>
> High speed data plan is only £10 per month and includes free care.
Can you confirm that since the advent of the Your Plan things, I can still
move to the High Speed Data Plan?
> >Can I use the Orange Data Access thingy on the Data Plan,
> > as they won't let me have it on OVP Virgin?
>
> Hmm, not sure but I don't *think* so. Could be wrong on this though.
Might give them a call to find out.
> > I've been told by a reliable source I cannot change plans for 4 months -
> > is
> > this a new thing, and when did it start from, becuase I've never had a
> > problem before?
>
> CPW (and most, if not all retailers) now include a clause in their terms
and
> conditions of sale that if you change to a lower tariff within the first 4
> months then they reserve the right to clawback their loss in commission.
As
> to the legality of this and whether it is ever enforced is a completely
> different matter. I have a number of friend that have changed to lower
> tariffs inside 4 months and not one of them has ever had money clawed back
> (but that's jsut my experience you understand).
I am aware of the dealer situation but my friend specifically said it was an
*Orange* policy now. I cannot find anything on the site to back this up,
however.
> The interesting thing is that when I last purchased a phone from CPW (over
a
> year ago now) the T&C's were on the receipt that I received AFTER the sale
> had been completed. This fact initself meant that they were not enforcable
> but it may have been that the shop assistant missed out a stage of the
sale
> procedure (i.e allowing me to view and agree to the terms BEFORE
completing
> the sale).
Nice to know, thanks..
Alan T
> "Bob" <bob0...@yahoo.co.uk> wrote in message
> news:ava9t6$dkll4$1...@ID-106015.news.dfncis.de...
>
>>>It's time for a new phone. I think the 7650 looks pretty cool, and has
>>>lots
>>>of useless features. Just my sort of phone
>>
>>It's a good phone but is very big.
>
>
> Yes, you are right. I've had a play and think I can tolerate the size.
>
>
>>>I'd probably want to change to to either OVP Virgin (And pay the subsidy
>>>charge - is it still £10 a month?)
>>
>>£15 now
>
>
> £15? Good lord, that's a rather irritating raise given that the deals on
> phones these days are less attractive than they once were, so presumably the
> subsidies are less...
>
>
>>>or the HSCSD plan - which would be the
>>>best to change to?
>>
>>High speed data plan is only £10 per month and includes free care.
>
>
> Can you confirm that since the advent of the Your Plan things, I can still
> move to the High Speed Data Plan?
I changed a few days ago. Granted the first person advised me that the
tariff was not available despite it being on the website. The second
advised me that I could change :)
>
>
>>>Can I use the Orange Data Access thingy on the Data Plan,
>>>as they won't let me have it on OVP Virgin?
>>
>>Hmm, not sure but I don't *think* so. Could be wrong on this though.
>
>
> Might give them a call to find out.
>
>
>>>I've been told by a reliable source I cannot change plans for 4 months -
>>>is
>>>this a new thing, and when did it start from, becuase I've never had a
>>>problem before?
>>
>>CPW (and most, if not all retailers) now include a clause in their terms
>
> and
>
>>conditions of sale that if you change to a lower tariff within the first 4
>>months then they reserve the right to clawback their loss in commission.
>
> As
>
>>to the legality of this and whether it is ever enforced is a completely
>>different matter. I have a number of friend that have changed to lower
>>tariffs inside 4 months and not one of them has ever had money clawed back
>>(but that's jsut my experience you understand).
>
>
> I am aware of the dealer situation but my friend specifically said it was an
> *Orange* policy now. I cannot find anything on the site to back this up,
> however.
When I changed over I only had the phone for a few days, so if it is a
policy then the customer service peeps know nothing about it. In fact
the impression I got was that there were quite a few people who have
done the very same.
>
>
>>The interesting thing is that when I last purchased a phone from CPW (over
>
> a
>
>>year ago now) the T&C's were on the receipt that I received AFTER the sale
>>had been completed. This fact initself meant that they were not enforcable
>>but it may have been that the shop assistant missed out a stage of the
>
> sale
>
>>procedure (i.e allowing me to view and agree to the terms BEFORE
>
> completing
>
>>the sale).
Same thing happened with myself regarding CPW. I had however asked about
commission clawback but was advised that CPW wouldn't chase me for it
if it was passed on from Orange.
>
>
> Nice to know, thanks..
> --
> Michael Rodgers, Plymouth UK
> http://www.network-southeast.co.uk
>
>
--
What fun is being cool if you can't wear a sombrero?
Please remove your mind when replying.
Bob
> > High speed data plan is only £10 per month and includes free care.
>
> Can you confirm that since the advent of the Your Plan things, I can still
> move to the High Speed Data Plan?
I can't *confirm* it as I don't work for Orange. However, the tariff is
still available and I haven't heard of anybody not being able to move to it
(subject to the terms of the tariff of course).
> I am aware of the dealer situation but my friend specifically said it was
an
> *Orange* policy now. I cannot find anything on the site to back this up,
> however.
Not heard of that before. As far as I'm aware customers are still able to
change their tariff every month without being penalised by Orange. If this
has changed then it is certainly a recent thing.
This, in my opinion, is one of the most stupid things about new contracts. A
customer can, or at least certainly could, take out a new contract with
Orange through a dealer that includes a term saying that you can't change to
a lower tariff within 4 months without being (possibly) penalised. The
customer then rings Orange who tell him that he can change tariff every
month if he wishes, almost encouraging him to do so. If ORANGE simply
changed their policy to not allowing a customer to change to a lower tariff
within the first 4 months (which wouldn't be that unreasonable and would
make Orange more money) then the whole issue would be resolved, once and for
all. It would also be much fairer for dealers.
Jon
> I'd probably want to change to to either OVP Virgin (And pay the subsidy
> charge - is it still £10 a month?)
£15, as of November 1st, 2002.
> or the HSCSD plan - which would be the
> best to change to?
HSCSD. Still have Care.
> Can I use the Orange Data Access thingy on the Data Plan,
> as they won't let me have it on OVP Virgin?
Correct, you will need to stay on HSCSD to have the access pack.
> I've been told by a reliable source I cannot change plans for 4 months - is
> this a new thing, and when did it start from, becuase I've never had a
> problem before?
4 months is Orange's Clawback period. If you downgrade before the retailer
will suffer a clawback.
--
Jon
www.unlockingshop.co.uk
Motorola Remote unlocking now only £17.50
Jon
> *Orange* policy now. I cannot find anything on the site to back this up,
> however.
Your freind is probably a bit annoyed and earning some ŁŁ from you, then
promptly losing it again. Clawbacks result in staff commission for that sale
being withdrawn.
--
Jon
www.unlockingshop.co.uk
Motorola Remote unlocking now only Ł17.50
Chris Spyrou
> > I am aware of the dealer situation but my friend specifically said it
was
> > an *Orange* policy now. I cannot find anything on the site to back this
up,
> > however.
>
> Not heard of that before. As far as I'm aware customers are still able to
> change their tariff every month without being penalised by Orange. If this
> has changed then it is certainly a recent thing.
>
> This, in my opinion, is one of the most stupid things about new contracts.
A
> customer can, or at least certainly could, take out a new contract with
> Orange through a dealer that includes a term saying that you can't change
to
> a lower tariff within 4 months without being (possibly) penalised. The
> customer then rings Orange who tell him that he can change tariff every
> month if he wishes, almost encouraging him to do so. If ORANGE simply
> changed their policy to not allowing a customer to change to a lower
tariff
> within the first 4 months (which wouldn't be that unreasonable and would
> make Orange more money) then the whole issue would be resolved, once and
for
> all. It would also be much fairer for dealers.
Something all dealers would be very pleased with.
The 120 day period was originally 3 months but changed
in March 2001. Prior to this date Orange only enforced the
clawback on dealers that abused the system whereby the
percentage of downgrades was high, and therefore most
dealers were unaffected. Now the clawback applies to all
new connections.
--
Chris Spyrou
numero communications limited
http://www.numero.co.uk - indirect telephony, 08** numbers
http://shopping.numero.co.uk - excellent mobile phone deals
Peter
wrote:
> Clawbacks result in staff commission for that sale
>being withdrawn.
Am...er.....looks like they need to look for another job. It's THEIR
fault if they agree to work under such conditions. Norman Tebbit,
where are you when we need you!
Peter
Michael Rodgers
news:MPG.18833fdbb...@news.cis.dfn.de...
> > I am aware of the dealer situation but my friend specifically said it
was an
> > *Orange* policy now. I cannot find anything on the site to back this up,
> > however.
>
> promptly losing it again. Clawbacks result in staff commission for that
sale
> being withdrawn.
My friend is not selling me a phone.
I note your sig with interest. Is it really possible to unlock a 7650
remotely? This sounds very good indeed.
Chris Harris
- got a free handset so long as I chose a £25+ monthly fee.
Phones4U said I could change the tariff at any time. In fact, they told me
Orange were the only company to let me do this.
When I called orange, they said I could change straight away, so I dropped
the cost to £17 a month!!
I've had no clawback or anything! (lucky?)
Jon
> remotely? This sounds very good indeed.
Indeed it is. Contact me off-group for more details.
--
Jon
www.unlockingshop.co.uk
Motorola Remote unlocking now only £17.50
Jon
> Phones4U said I could change the tariff at any time. In fact, they told me
> Orange were the only company to let me do this.
Their sales staff always say this, they are measured on how many boxes they
shift, rather than the profit they make. They will say anything to get a
sale.
> When I called orange, they said I could change straight away, so I dropped
> the cost to £17 a month!!
>
> I've had no clawback or anything! (lucky?)
Phones 4U will have though.
Chris Spyrou
news:104196380...@doris.uk.clara.net...
> In article <3e1969b0$0$248$cc9e...@news.dial.pipex.com>,
> chris....@NOSPAMnumero.co.uk says...
> : The 120 day period was originally 3 months but changed
> : in March 2001. Prior to this date Orange only enforced the
> : clawback on dealers that abused the system whereby the
> : percentage of downgrades was high, and therefore most
> : dealers were unaffected. Now the clawback applies to all
> : new connections.
> So basically if I upgrade to a 7650 on the Talk Time 120 tariff
> (as I plan to do tommorrow) and then ring orange and move
> back to HSData plan I wont suffer any kind of dealer clawback?
>
> I'm gonna get CPW to match the deal I think, if not go to the
> Orange Shop in town.
You should have no problems.