6 months ago I took out a 24-month contract via
e2save.com (the network is
Talkmobile and I believe both companies are subsidiaries/partners of
Carphone Warehouse). I've always been on PAYG before where a £10 topup
lasted me about 4 or 5 months on average, so it was the low cost of the
contract at £7.50/month that attracted me.
I paid £45 up front for the handset, a refurbished HTC Desire HD, and to be
honest, it's crap. It may well be my own fault for buying a refurbished
handset but my understanding of the word "refurbished" means that any faults
or problems have been sorted and its like new again so I thought it'd be
great.
If I listed all the problems I'm having with it, this could turn into a very
long post [1], so I'll just say that I went to Poland recently with a mate
of mine and everything I tried to do on my phone, whether that be making
calls as a phone, or using wifi to Skype back to my wife, or use the maps to
locate things, *nothing* worked as it should.
My mate, however, has an iPhone 4S and everything he wanted to do on it just
worked brilliantly, without any fuss or bother. I've never, ever, wanted
anything to do with Apple or iPhones or any iThing at all, but I was just
*so* disappointed with my HTC and *so* impressed with his iPhone that I may
have to change my mind.
This being my first ever phone contract, I know nothing about the legalities
or how the contracts work. Can I just buy a different, unlocked, phone
(iPhone or not), put my SIM in it and carry on for the rest of the contract
or is the contract somehow locked to the handset?
[1] One problem with it is that sometimes when I make an outgoing call (to
any number), I don't hear the DTMF tones as I press the number keys. When
this happens, I don't hear the exchange ring tone in my ear either - the
called phone apparently rings, but when they answer it they can't hear me
and I can't hear them, just silence at both ends. The handset then needs to
be "restarted" - not power-cycled (turning off and on doesn't help unless I
also take out the battery) but press the power button and select "Restart"
Another indicator of the same problem is that if I've had the handset
powered off overnight, when I switch it on, sometimes the 'HTC start-up
sound' will be at a quieter volume than normal. If that happens, I can
*guarantee* that I'll then have the above problem.
TIA and sorry about the long post