Regards,
Neil
Upgrade prices are personal to each customer, so your prices may not be
the same for everyone else.
--
Regards
Jon
Thanks Neil.
Anyone recommend if it is worth it to wait a while (for other models to be
available free) or "strike while the iron is hot"?
Yeah, so those who, unlike me, have a monthly bill greater than £4 may well
get a better deal.
Neil
Can you (or anyone else) explain how the upgrades page on their
website works... I understand about the pricing... but what I don't
understand is, why a number of handsets are offered, but when I then
login to get "my" upgrade price, a number of the handsets disappear.
eg for Nokia handsets, there are 8 available without logging in, but
after logging in, the N70, N73 and both 6233 options vanish and I can
only choose from 6230i, 6111, 7360 & 6070.
I don't know exactly how the website works for upgrades but...
> I understand about the pricing... but what I don't
> understand is, why a number of handsets are offered, but when I then
> login to get "my" upgrade price, a number of the handsets disappear.
> eg for Nokia handsets, there are 8 available without logging in, but
> after logging in, the N70, N73 and both 6233 options vanish and I can
> only choose from 6230i, 6111, 7360 & 6070.
On possible explanation is - you could get those handsets but they would
attract a heavy price. Upgrades are done on a banding system, every
mobile number is banded 1-5, 1 being very low user (average bill Ł30ish
or lower), 5 being very high user (bills typically around Ł60+). The
phones being offered to you are probably the free ones, and once you log
in your banding is queried and then any phones which are not free
disappear.
--
Regards
Jon
oops sorry for the html
Those are all 3G handsets.
Same happens to me. I would've considered getting a 3G handset upgrade
but searching for 3G after logging in gives an empty list.
Steve.
Yeah, i'd actually noticed that.... was wondering if it was because i
currently have a 3G phone anyway... who knows....
Oh, and in response to Jon, I don't think its a price thing, as the
site will quite happily offer the SE W810i at over 100 quid
Aye, could be that. Quite why Orange would want to restrict 3G from OVP
Virgin users will remain a mystery. Maybe it's to try and "lever" people
onto a regular contract.
--
Regards
Jon
>> Those are all 3G handsets.
>>
>> Same happens to me. I would've considered getting a 3G handset upgrade
>> but searching for 3G after logging in gives an empty list.
>
>Aye, could be that. Quite why Orange would want to restrict 3G from OVP
>Virgin users will remain a mystery. Maybe it's to try and "lever" people
>onto a regular contract.
That's exactly why. I had to leave my much beloved OVP Virgin account
for the high life of a T-Mobile web-n-walk SIM only option. Shame. I'm
sure it won't be too long before Orange wake up and realise that
no-one is prepared to pay their ridiculous data charges any more.
Lee.
--
lee at w2designs dot co dot uk
If I have one flaw, it's that I'm a perfectoinist.
Just remembered actually - there was some rule about 3G and sub-£30 OVP
tariffs. I can't really remember it to be honest but that might explain
it.
--
Regards
Jon
> Now available again from the Orange website.
> Nokia 6070 is free, other phones start at £50,
Thanks for the pointer Neil. I have a couple of OVP Virgin accounts
still open, not used for ages mind you.
Just grabbed a 6070 at no cost which arrived today and will come in for
something sometime. Wondering what to do with the others, strike whilst
available or wait as an other post to see if anything else crops up.
Just one query if anybody can help. A new SIM was included with the
phone and the Invoice has "To Regsiter your Upgrade phone call 0800 079
0027 with your SIM number handy...."
Do I really need to call and then swap SIMS - If I don't will my current
SIM continue with Orange non the wiser or do they automically change the
SIM details on their system at some point.
Thanks
Freddy.
>Thanks for the pointer Neil. I have a couple of OVP Virgin accounts
>still open, not used for ages mind you.
> Just grabbed a 6070 at no cost
Help, when I log on to my a/c, I use my own number (which is on Select500
and just upgraded so not eligible).
How can I get an upgrade on line? I just phoned up but they didn't want to
play ball :-(
--
J B
Yes, that'll be it Jon. Well remembered!
Log in with your first number, and on the left handside is a link 'add
a new account'. From memory, you'll need the account number handy too.
> Log in with your first number, and on the left handside is a link 'add a
> new account'. From memory, you'll need the account number handy too.
On the left it says "choose another phone on this a/c to manage"
When I select one of the OVP-V numbers, I can select all the options, which
open in the same window, but the upgrade phone option opens another window
with the bit at the top right saying *my* number and the mention of the £250
upgrade fee! :-(
Help!!!
--
J B
Sorted it now ....
Below my 250 upgrade fee there's a 'sign out' thingy. So, I signed out and
then signed back in with ...
One of the other numbers
My *same* a/c password
Then it asked for my a/c number and away to go.
:-))))
Presume that a NK6070 is easy to unlock is it???
--
J B
I have just repeated the order for the free 6070. Might I end up with two
or yet another text message saying <another phone> is out of stock?
Anyone actually RECEIVED a Nokia 6070 yet?
Regards
RodP
I'm on OVP Virgin tarrif and they point blank refuse to do anything re
my phone or my (old) sim card unless I take out a monthly rental
contract.
--
Craig Cockburn ("coburn"). M.Sc., CITP, CEng
Owner, http://www.siliconglen.com/
Home to the first online guide to Scotland, founded 1994.
Scottish blog, FAQ, weddings, website design, stop spam and more!
Yes.
--
Regards
Jon
Ordered yesterday, received & working today. To top it, managed to get
Everyphone enabled on it too!
S. Althaf
I got the free upgrade on my account of Line 1 ovp virgin, Line 2 ED 50 ~
this now means I have to continue for another 12 months ;-)
Have given the free upgrade to my wife and just put her ovp virgin Sim in
and the phone is working a treat.
So in my case no.
Dom
>I'm on OVP Virgin tarrif and they point blank refuse to do anything re
>my phone or my (old) sim card unless I take out a monthly rental
>contract.
If this follows the same form as last year, you need to do the
application from your account on their web page. Phoning Orange for an
upgrade on EQ: Virgin will bring a refusal or a request for big bucks.
I am sure that web ordering is an error or loophole and if they spot
the order on the way through, will stop it. Our family has 5 OVP
Virgin accounts at different addresses and we managed to get two
upgrades last year with one refused and one just ignored.
Have tried again this year and had two emails back confirming delivery
of two phones (Nokia 6070's for £0), one on Monday and one on Tuesday.
Lets see what happens.
W.
>I have two OVP Virgin accounts, but when I go to the site it only offers
>an upgrade on one of them. How does the upgrade process work for this?
>Do they send me an additional sim for the new phone?
You receive a new SIM with your new phone. There are details of an
0800 number to ring to register the new SIM. Shortly after this and
the ubiquitous SIM Updates your old SIM will stop working and the new
one will take over.
W.
Mr Woo wrote:
> On Fri, 5 Jan 2007 19:55:16 +0000, Craig Cockburn
> <cr...@siliconglen.com> wrote:
>
>> I'm on OVP Virgin tarrif and they point blank refuse to do anything re
>> my phone or my (old) sim card unless I take out a monthly rental
>> contract.
>
> If this follows the same form as last year, you need to do the
> application from your account on their web page. Phoning Orange for an
> upgrade on EQ: Virgin will bring a refusal or a request for big bucks.
> I am sure that web ordering is an error or loophole and if they spot
> the order on the way through, will stop it.
I got a completely free 6070 yesterday, having ordered via the web on
Thursday.
I think in the last twelve months I've spent less than £1 on it.
Twelve months ago I got a free K300i after a year of hardly using the
account either.
I can't get this to work. It won't accept the secondary number with the
original password as valid.
I can only get u/g prices for my primary phone. And then it won't give
me the price for the one I want (SE p990) - but I know that it's going
to be too expensive anyway - and maybe not such a good upgrade over the
p910.
--
Andy Templeman <http://www.templeman.org.uk/>
Cheers for the info. Annoyingly the stupid Orange website is refusing
to accept my password. It also won't let me reset it online and rather
conveniently asks me to call their 50p/min support line. When I called
them they then said they couldn't help as they had 'insufficient
information on the screen' and that I would have to fill out the
'contact us' webform on the Orange website. What a stupid website!
Hopefully will be able to get it reset in time to still nab a phone in
this offer!
Alan
Worked the same way for me as well.. Ordered my second free upgrade phone
that way. Still got another 2 more ovp-virgins but do nto want to be greedy
Dom
Before I do something rash, does anyone know if there's any reason why
the new SIM cards supplied won't work in old Nokia NK402s?
--
Gyp
Change to dotcom to reply
JB, just so I understand, are both of your phones on one account (i.e.
on one bill) or are they two accounts (two bills) managed under one
on-line account?
I've got my 7 OVP-Virgin phones and my one ED50 on one account (one
bill) and by Canary on another account (second bill), but with both
managed through one online account. At present, despite messing about I
can only get an upgrade against one of the Virgin numbers.
I'm rather regretting the efforts I went to to migrate all of the OVP
phones onto one bill...
It will self-register after a period of time, potentially leaving you
without a working SIM for a while. Best to do it yourself so you don't
get caught out.
--
Regards
Jon
> JB, just so I understand, are both of your phones on one account (i.e. on
> one bill) or are they two accounts (two bills) managed under one on-line
> account?
Just one account with one bill. It's a business a/c, dunno it that makes any
difference.
Still got one phone to 'upgrade', but it rejected the password. It offered
to text me a new password, but as the phone isn't with me, I didn't bother.
Will try harder tomorrow!
Have you tried the 439 (50ppm) help desk number? I did yesterday for the
'rejected password' phone mentioned above. I told the guy I wanted to send
texts from the website, but couldn't log in. ;-)
--
J B
Yep but what about the SIM that came with the phone to replace your
exisiting SIM.
I can use the phone with other SIMS no problem but if I don't "register"
the new phone/sim to my account what happens I wonder ?
--
Freddy.
>Just one account with one bill. It's a business a/c, dunno it that makes any
>difference.
>
>Still got one phone to 'upgrade', but it rejected the password. It offered
>to text me a new password, but as the phone isn't with me, I didn't bother.
>Will try harder tomorrow!
I've finally managed to get 2 sorted, I definitely can't seem to log in
to the phone numbers that I transferred in when I moved my phones onto
one account.
>Have you tried the 439 (50ppm) help desk number? I did yesterday for the
>'rejected password' phone mentioned above. I told the guy I wanted to send
>texts from the website, but couldn't log in. ;-)
I haven't.
If I've got a problem with my IT, I understand why I have to pay them
50p per minute to tell me how to fix it.
When they've got a problem with their IT, I resent paying them 50p per
minute for me to tell them how to fix it.
> I've finally managed to get 2 sorted, I definitely can't seem to log in to
> the phone numbers that I transferred in when I moved my phones onto one
> account.
So, I sorted my last one today. (Also my first 6070 arrived)
I kept messing with the log on - can't remember exactly what I did - but
told the web site that I wanted to register a new number (coz they said it
wasn't on their list!).
They sent me a new log in number by text and away we went!
Why can't you log on?
--
J B
>I kept messing with the log on - can't remember exactly what I did - but
>told the web site that I wanted to register a new number (coz they said it
>wasn't on their list!).
>They sent me a new log in number by text and away we went!
>
>Why can't you log on?
I've had so many goes in various ways I've rather lost track, but as two
of the handsets are 35 miles away and the other in the boot of the
missus' car at the moment I can't sit and wait for texts. I'll try again
later in the week when I get to the other phones.
> I've had so many goes in various ways I've rather lost track, but as two
> of the handsets are 35 miles away and the other in the boot of the missus'
> car at the moment I can't sit and wait for texts. I'll try again later in
> the week when I get to the other phones.
Methinks that's the only way - just hope that orange haven't 'twigged' then
and withdrawn the offer!!
--
J B
A colleague did 3 upgrades online. One phone turned up (well actually the
box did without the phone but thats another story). He only got a second
email for the one that turned up so he phoned Orange to find out what was
happening with the other two to be told that he wasn't allowed the upgrades
offered online as he was on OVP Virgin. She said that f he wanted any
upgrades they would cost him and that if he tried again online they wouldn't
get processed as his account had been flagged.
I've suggested he contact trading standards as Orange are offering
personalised upgrades via their website that they are then not honouring.
This is a similar situation as last year, hopefully peristance in
re-ordering the upgrades will pay off again.
We don't work together do we Jack?
I upgraded online on Saturday. Parceline courier arrived 10 minutes ago and
delivered an Orange branded box containing:
an AC-3X charger
a SIM
generic Nokia manual
Orange 'get started' manual
Orange 'mobile internet' leaflet
Orange 'get started' leaflets x 2
...and that's it. No handset, no battery.
I called 150p141 and the 'offline' team will apparently get another phone to
me within 3 days.
Same here :-( There's a batch of them. Orange are sending me a bag to
return it, and then sending out a new phone. So sometime next year
then.
Ivor
Probably not. Orange have admitted that loads went out with the phone
missing. They are currently investigating and sending out replacements.
Mine arrived today, same thing. :(
I called them and I have to send a fax (to an 0870 number) with my
account number, phone number and details of what is missing and then will
get a fax back with instructions!
Do I try again?
Cheers,
Mike
Seems to be pot luck whether you get them or not. I got 3 out of 3, so did a
colleague, but another colloegue only got 1 out 3.
Last year persistance paid off, so i'd keep trying as long is says £0
upgrade fee when you log in.
If i didn't get all 3 of mine i'd have complained to trading standards that
orange fail to honour the personalised upgrade offers on thier website.
> Last year persistance paid off, so i'd keep trying as long is says £0
> upgrade fee when you log in.
I will try again, thanks. I spoke to a woman at customer services before my
second try and she said its due to the fact that I dont pay line rental, I
would have to pay the RRP for the phone, I didnt even bother to ask what that
was.
Anyway attempt 2 underway.
> If i didn't get all 3 of mine i'd have complained to trading standards that
> orange fail to honour the personalised upgrade offers on thier website.
Not sure if I could really be bothered to go to the hassle of all that.
Mike
>
> Mine arrived today, same thing. :(
First OVP arrived last week and all ok. Second one arrived and had same
problem. No handset, no battery or hands free!
Phoned then this morning at 08:30 and they will investigate. SO GLAD to hear
that I'm not alone.
Dom
>Now available again from the Orange website.
>Nokia 6070 is free, other phones start at £50,
>
>Regards,
>
>Neil
just ordered a 6070 for free
unlike the freeloaders on this group, I still use my orange sim, for
Orange Wednesday's movie tickets and voicemail pickup ;)
--
http://www.unimobiles.com | http://www.unlockyourphone.co.uk
UK Specialists in Refurbished Mobile Phones & Accessories
I'll have you know I still use one of my three OVP-Virgin SIMs. Only because
it has some of the original £5 credit left - comes in handy on wednesdays
;o)