Be link overloaded long term...

[The Natural Philosopher]

http://www.theregister.co.uk/2012/03/01/be_internet_bbc_connection_problem/
Caught my eye.

Interesting..


--
To people who know nothing, anything is possible.
To people who know too much, it is a sad fact
that they know how little is really possible -
and how hard it is to achieve it.

[Nick Leverton]

In article <jiq2km$meu$1...@news.albasani.net>,

The Natural Philosopher <t...@invalid.invalid> wrote:
>http://www.theregister.co.uk/2012/03/01/be_internet_bbc_connection_problem/
>Caught my eye.
>
>Interesting..

Is this an actual bit of in depth analysis, or is El Reg just re-printing
press releases and user complaints still ? I stopped reading it some
time ago due to the lack of independent thought there - enough other
sites already reprint press releases ...

Disclaimer: Am a Be user at home, and I read their user blogs for 2
years and evaluated them before I signed up. I think that like any ISP
they have good and bad phases and good and bad locations. The important
point is that they solve stuff. You want an ISP without those, you can
pay 4 times as much.

Nick
--
"The Internet, a sort of ersatz counterfeit of real life"
-- Janet Street-Porter, BBC2, 19th March 1996

[Graham.]

On Fri, 2 Mar 2012 23:55:24 +0000 (UTC), Nick Leverton
<ni...@leverton.org> wrote:

>In article <jiq2km$meu$1...@news.albasani.net>,
>The Natural Philosopher <t...@invalid.invalid> wrote:
>>http://www.theregister.co.uk/2012/03/01/be_internet_bbc_connection_problem/
>>Caught my eye.
>>
>>Interesting..
>
>Is this an actual bit of in depth analysis, or is El Reg just re-printing
>press releases and user complaints still ? I stopped reading it some
>time ago due to the lack of independent thought there - enough other
>sites already reprint press releases ...
>
>Disclaimer: Am a Be user at home, and I read their user blogs for 2
>years and evaluated them before I signed up. I think that like any ISP
>they have good and bad phases and good and bad locations. The important
>point is that they solve stuff. You want an ISP without those, you can
>pay 4 times as much.
>
>Nick

Language like "Some punters - mostly outside the southeast of Blighty"
is enough to turn me off.

I am also using be, I can't say I have seen a particular problem with
iPlayer, but it might be worth mentioning that this time yesterday
morning youtube was compleatly unusable, the first few seconds were
buffered OK then it just stalled.

--
Graham.
%Profound_observation%

[The Natural Philosopher]

Nick Leverton wrote:
> In article <jiq2km$meu$1...@news.albasani.net>,
> The Natural Philosopher <t...@invalid.invalid> wrote:
>> http://www.theregister.co.uk/2012/03/01/be_internet_bbc_connection_problem/
>> Caught my eye.
>>
>> Interesting..
>
> Is this an actual bit of in depth analysis, or is El Reg just re-printing
> press releases and user complaints still ? I stopped reading it some
> time ago due to the lack of independent thought there - enough other
> sites already reprint press releases ...
>

Your guess... But I read the reg because its a handy portal into what
they are reporting on and they generally have a link to that to see the
source...

> Disclaimer: Am a Be user at home, and I read their user blogs for 2
> years and evaluated them before I signed up. I think that like any ISP
> they have good and bad phases and good and bad locations. The important
> point is that they solve stuff. You want an ISP without those, you can
> pay 4 times as much.
>
> Nick


--

[Nick Leverton]

In article <jirmlc$2hl$1...@leverton.org>,

Nick Leverton <ni...@leverton.org> wrote:
>
>Is this an actual bit of in depth analysis, or is El Reg just re-printing
>press releases and user complaints still ? I stopped reading it some
>time ago due to the lack of independent thought there - enough other
>sites already reprint press releases ...
>
>Disclaimer: Am a Be user at home, and I read their user blogs for 2
>years and evaluated them before I signed up. I think that like any ISP
>they have good and bad phases and good and bad locations. The important
>point is that they solve stuff. You want an ISP without those, you can
>pay 4 times as much.

Of course, Sodde's Law says that Be would have some sort of outage
the weekend after I posted that. Their DNS servers are stuffed up and
(presumably as a result) the web servers aren't too happy either so I
can neither check the status nor report it online.

Fortunately it's only couple of seconds work to change to resolving from
the DNS roots instead of via Be's DNS proxies so only the briefest of
interruptions to browsing here :) The interconnect I use is definitely
not overloaded.

[David]

I haven't been following this subject but today I have found I'm not
connecting to some web sites and loading of web sites is slow.
Are other Be users having these problems?
Been with Be Unlimited for a few years now and first time I have had
trouble.
Regards
David

[David]

"David" wrote in message news:jitf0f$d3o$1...@dont-email.me...

PS One of the websites I can't get is Be site so can't check there if they
have notified any problems with their systems.

[Nick Leverton]

Yes, those were the symptoms here too. At time of writing, only one
of Be's two customer nameservers is responding at all so it'll be 50/50
whether you can resolve various websites.

Try changing to Google's DNS server, 8.8.8.8, as a temporary thing until
Be get it sorted out. Not sure where the setting is on Windows but
no doubt somebody here can point you to it. (You may not want to stay
with that setting full time, depending how much you care about Google
tracking all your web activity, but it will get you going for now).

[David]

Thanks will try that
Regards
David




"Nick Leverton" wrote in message news:jitg84$k3$4...@leverton.org...

[Nick Leverton]

In article <jitk3n$bg4$1...@dont-email.me>, David <david...@tesco.net> wrote:
>Thanks will try that

Be seems to be back in action now ...

[The Natural Philosopher]

Nick Leverton wrote:
> In article <jitf0f$d3o$1...@dont-email.me>, David <david...@tesco.net> wrote:
>> I haven't been following this subject but today I have found I'm not
>> connecting to some web sites and loading of web sites is slow.
>> Are other Be users having these problems?
>> Been with Be Unlimited for a few years now and first time I have had
>> trouble.
>
> Yes, those were the symptoms here too. At time of writing, only one
> of Be's two customer nameservers is responding at all so it'll be 50/50
> whether you can resolve various websites.
>

I want to point out that I was not in anyway dissing or intendeing to
diss Be - merely to point out that they have on certain interconnects, a
capacity problem.

My experience suggests that when this occurs new bandwidth is obtained,
just not instantly.

[Peter Boulding]

On Sun, 04 Mar 2012 00:51:41 +0000, The Natural Philosopher
<t...@invalid.invalid> wrote in <jiueat$dkg$2...@news.albasani.net>:

>I want to point out that I was not in anyway dissing or intendeing to
>diss Be - merely to point out that they have on certain interconnects, a
>capacity problem.

Why not? An ISP that takes on more customers than it can handle deserves a
spot of dissing.

--
Regards, Peter Boulding
pjbn...@UNSPAMpboulding.co.uk (to e-mail, remove "UNSPAM")
Fractal Images and Music: http://www.pboulding.co.uk/
http://www.soundclick.com/bands/default.cfm?bandID=794240&content=music

[The Natural Philosopher]

Peter Boulding wrote:
> On Sun, 04 Mar 2012 00:51:41 +0000, The Natural Philosopher
> <t...@invalid.invalid> wrote in <jiueat$dkg$2...@news.albasani.net>:
>
>> I want to point out that I was not in anyway dissing or intendeing to
>> diss Be - merely to point out that they have on certain interconnects, a
>> capacity problem.
>
> Why not? An ISP that takes on more customers than it can handle deserves a
> spot of dissing.
>

In this case its less 'more customers' amd more 'they discovered I
player' as I understand it.

[Peter Boulding]

On Sun, 04 Mar 2012 12:27:14 +0000, The Natural Philosopher
<t...@invalid.invalid> wrote in <jivn32$lll$4...@news.albasani.net>:

>>> I want to point out that I was not in anyway dissing or intendeing to
>>> diss Be - merely to point out that they have on certain interconnects, a
>>> capacity problem.
>>
>> Why not? An ISP that takes on more customers than it can handle deserves a
>> spot of dissing.
>>
>In this case its less 'more customers' amd more 'they discovered I
>player' as I understand it.

They marketed themselves as faster than most--fast enough to support
streaming HD video--and with no usage caps. BBC iPlayer? Well, duh.

[kraftee]

"Peter Boulding" <pjbn...@UNSPAMpboulding.co.uk> wrote in message
news:7ts6l79lpb7ii9udr...@4ax.com...

> On Sun, 04 Mar 2012 12:27:14 +0000, The Natural Philosopher
> <t...@invalid.invalid> wrote in <jivn32$lll$4...@news.albasani.net>:
>
>>>> I want to point out that I was not in anyway dissing or intendeing to
>>>> diss Be - merely to point out that they have on certain interconnects,
>>>> a
>>>> capacity problem.
>>>
>>> Why not? An ISP that takes on more customers than it can handle deserves
>>> a
>>> spot of dissing.
>>>
>>In this case its less 'more customers' amd more 'they discovered I
>>player' as I understand it.
>
> They marketed themselves as faster than most--fast enough to support
> streaming HD video--and with no usage caps. BBC iPlayer? Well, duh.
>

All ISPs are the same they take on as many users as they can, then they
improve their capacity, then they once more fill the extra capacity. Then
they get more capacity and so the story goes. The major factor is how quick
they are at increasing capacity.

[David]

Today I can't get Freesats BBC iPlayer is it because of yesterdays problem
with Be servers or something else?
Regards
David

[David]

iPlayer problem solved.
Got good help from Be Support and a reset of my router as cured my problem.
You know Be Support can't be beaten by anyone else for the prompt help they
give.
In the Be members forum and via Tickets.
Regards
David




"David" wrote in message news:jj0443$jf3$1...@dont-email.me...

[Timmy]

David wrote...

>
> iPlayer problem solved.
> Got good help from Be Support and a reset of my router as cured my problem.
> You know Be Support can't be beaten by anyone else for the prompt help they
> give.
> In the Be members forum and via Tickets.

You mean it's a common problem.

[David]

"Timmy" wrote in message news:MPG.29c0159bf...@news.aioe.org...

No idea if my problem was a common one or not to others, first time I have
had to do a reset, and first time I have had this one.
All I can say is I was helped and problem resolved same day, that's why I
stay with Be over a few years now.
Regards
David

[Graham.]

On Tue, 6 Mar 2012 13:13:35 -0000, "David" <david...@tesco.net>
wrote:

Probably the quickest way to clear a dodgy routing table, and I'm glad
it worked, but how do you know they don't tell everyone to reset their
router regardless of the reported problem...?

--
Graham.
%Profound_observation%

[Timmy]

Graham. wrote...

Like BT, Virgin, NTL, Teleworse, have been doing since the days of dialup

[The Natural Philosopher]

That is the standard response when faced with

- a customer whose stuff was working and now is not
- a network you are fairly sure has not changed in the meantime

It even worked for me once. I conjecture that the thunderstorm had
corrupted the RAM copy of my name/password. but not the flash memory, as
a reboot got it 'logging back in' again.

[David]

"Graham." wrote in message
news:jcdcl758a7m4aa00d...@4ax.com...

Probably the quickest way to clear a dodgy routing table, and I'm glad
it worked, but how do you know they don't tell everyone to reset their
router regardless of the reported problem...?

--
Graham.
%Profound_observation%

They asked me to conduct various tests and supply info. which indicated my
Router was at fault with a setting.
Was in Bridge mode that made only one item on my network able to access the
internet at a time.
The Reset enabled correct settings of it to work correctly.
So no you are wrong in your assumption they tell everyone to reset router
without thought.
Regards
David

[The Natural Philosopher]

David wrote:
>
>
> "Graham." wrote in message
> news:jcdcl758a7m4aa00d...@4ax.com...
>
> Probably the quickest way to clear a dodgy routing table,

Not on the average home router It only has one routing table with one
entry. The default route to the ISP.

it MAY be a way of clearing stale and erroneous DNS information, and a
corrupted NAT table however.

If you use the router for DNS caching at all, that is.

I dont.

[Graham.]

On Tue, 06 Mar 2012 19:16:45 +0000, The Natural Philosopher
<t...@invalid.invalid> wrote:

>David wrote:
>>
>>
>> "Graham." wrote in message
>> news:jcdcl758a7m4aa00d...@4ax.com...
>>
>> Probably the quickest way to clear a dodgy routing table,
>
>Not on the average home router It only has one routing table with one
>entry. The default route to the ISP.
>
>it MAY be a way of clearing stale and erroneous DNS information, and a
>corrupted NAT table however.
>
>If you use the router for DNS caching at all, that is.
>
>I dont.

Thank you for the correction.

--
Graham.
%Profound_observation%

[kraftee]

"David" <david...@tesco.net> wrote in message
news:jj5jnt$2ih$1...@dont-email.me...

I'm afraid it's you who are in error, one of the first things (most) ISPs
will ask their end users to do is restart the router, in the hope that it
will reset the connection.

If you browse around most ISPs self help pages (how on earth are you
supposed to read them if your broadband is down I don't know) one of the
first things they tell you to try is a restart and in some instances it can
be helpful.

But you are entitled to your opinions so be it...

[Chris Davies]

kraftee <kraftee:b&e-cottee.me.uk> wrote:
> If you browse around most ISPs self help pages (how on earth are you

> supposed to read them if your broadband is down I don't know) [...]

With your dialup modem that you still have in a cupboard somewhere?

More seriously, I read recently that something like one in four adults and
nearly 50% of teenagers in the UK have a smartphone, so I would expect
a significant proportion of those people to have viable source of web
browsing when the broadband's dead. The others can always phone a
friend... certainly I don't know my ISP's helpline number (I don't think
I've ever needed to call BE for help) so I would need to look it up -
or phone someone to look it up for me.

Chris