BT broadband with blocked calls?
.
her place. I'm happy to pay a flat rate per month for her broadband access
but I don't want her making outgoing phone calls and running up the bill, so
I asked if I could get outgoing calls blocked. BT told me no, that isn't
possible: if you want broadband, you can't block outgoing calls.
Is this so? I had assumed that ADSL and POTS would be handled separately and
the configuration of one wouldn't affect the other. Am I just a victim of
the
"salesperson-in-the-call-centre-who-doesn't-really-know-what-they're-talking-about"
syndrome? If BT won't/can't do it, are there other options for achieving the
same result, i.e. daughter gets broadband and Dad remains solvent?
Any information gratefully received!
Steve
Maneate
<.@.> wrote in message news:eRkZg.26576$Fx4....@newsfe1-gui.ntli.net...
OCB and ICB are both available for BT lines with ADSL on.
J
NoNeedToKnow
>Is this so? I had assumed that ADSL and POTS would be handled separately and
>the configuration of one wouldn't affect the other.
For marketing or other non-technical reasons, BT has decided that a small
range of line setups would not be allowed to also offer ADSL. You could
consider call barring (at some additional monthly rental) to block many
categories of call (reverse charge calls might not be one of them). I
suppose you could get your daughter to pay the BT line rental and get
the line in her name. It may make her more responsible over what calls
do/do not get made, as not paying the bill would get her 'cut off' and be
a black mark in credit/BT terms for future phone lines. Having her use
the call barring facility herself (to stop "friends" from abusing that
phone line) would also help her manage its use.
>I enquired about getting BT broadband installed for my student daughter at
>her place. I'm happy to pay a flat rate per month for her broadband access
You could make a standing order to her bank a/c for payment of part of the
costs, and let her arrange how the remainder gets paid.
NoNeedToKnow
>are there other options for achieving the same result, i.e.
>daughter gets broadband and Dad remains solvent?
Possibly, but depends where she is studying, and without that info,
you cannot easily get much assistance. In any case, there would be
few telecom firms interested if you were open about the intended use
(as they hope for some call spend to make a profit!) though various
comments have been made about using cable service for internet only
(with no TV or phone calls in the package). There's no cable here
so I've never investigated this any further.
Maneate
"NoNeedToKnow" <m...@privacy.net> wrote in message
news:geobj2h26ha7ovmd9...@complete-pc-services.info...
> On 18 Oct 2006, <.@.> wrote:
>
>>Is this so? I had assumed that ADSL and POTS would be handled separately
>>and
>>the configuration of one wouldn't affect the other.
>
> For marketing or other non-technical reasons, BT has decided that a small
> range of line setups would not be allowed to also offer ADSL. You could
> consider call barring (at some additional monthly rental) to block many
> categories of call (reverse charge calls might not be one of them). I
> suppose you could get your daughter to pay the BT line rental and get
> the line in her name. It may make her more responsible over what calls
> do/do not get made, as not paying the bill would get her 'cut off'
Beware though, if she is cut-off for Non-Payment of bills, it costs to get
reconnected, and she might lose the Broadband for an extended period, and
suffer penalaties from the ISP, in the meantime.
> and be
> a black mark in credit/BT terms for future phone lines. Having her use
> the call barring facility herself (to stop "friends" from abusing that
> phone line) would also help her manage its use.
>
>
>>I enquired about getting BT broadband installed for my student daughter at
>>her place. I'm happy to pay a flat rate per month for her broadband access
>
> You could make a standing order to her bank a/c for payment of part of the
> costs, and let her arrange how the remainder gets paid.
As I say ICB and OCB can be applied to a line where ADSL is provided, the BT
price list does not exclude this in the 'Restriction and Restorration of
service' section (Sec1, pt 18).
Also I know ICB & OCB CAN be provided as work for BT and my team issue this
on customer request frequenetly, albeit for Business lines.
J
NoNeedToKnow
>Beware though, if she is cut-off for Non-Payment of bills, it costs to get
>reconnected, and she might lose the Broadband for an extended period, and
>suffer penalaties from the ISP, in the meantime.
Exactly - it prevents her father from being responsible for cost of calls
(eg to friends' mobile phones, or some 09xxx horoscopes line, or whatever)
and the penalty is something which she would desperately want to avoid.
>As I say ICB and OCB can be applied to a line where ADSL is provided, the BT
>price list does not exclude this in the 'Restriction and Restorration of
>service' section (Sec1, pt 18).
I'll take your word for it. I suppose it depends on what one asks for as
the person in BT's customer services might have taken the request to be
for an incoming calls only line, whereas you're using ICB and OCB as
shorthand (is it used internally, as it doesn't always help to be
using such terms without any explanation, on a public group)
Graham
"Maneate" <man...@nospam.btinternet.com> wrote in message
news:FfidnbvA4YOnfKjY...@bt.com...
Barring outgoing calls is just one of the services you can sign up for at
cost. I think it is "Calling features Pack 1", or it was when I did exactly
this for a phone line at the local youth club, where they have ADSL. The
additional cost is £5.27 per quarter plus VAT.
Start negotiations afresh with a new sales person.
--
Graham
Maneate
>
> I'll take your word for it. I suppose it depends on what one asks for as
> the person in BT's customer services might have taken the request to be
> for an incoming calls only line, whereas you're using ICB and OCB as
> shorthand (is it used internally, as it doesn't always help to be
> using such terms without any explanation, on a public group)
>
I apologies for my carelessness.
ICB = Incoming Calls Barred
OCB = Outgoing Calls Barred.
Remember, if you have OCB, you can still accept reverse charge calls, so can
be a problem.
J
Maneate
"Graham" <gra...@nospam.demon.co.uk> wrote in message
news:eh53q0$s6e$1$8302...@news.demon.co.uk...
>
> Barring outgoing calls is just one of the services you can sign up for at
> cost. I think it is "Calling features Pack 1", or it was when I did
> exactly this for a phone line at the local youth club, where they have
> ADSL. The additional cost is £5.27 per quarter plus VAT.
>
> Start negotiations afresh with a new sales person.
>
> --
> Graham
>
Slightly different product. That is what used to be know as Star or Select
services.
You can bar selected types of call with a PIN, and likewise take the barring
off.
Is good but does offer a potential way around the barring if you have the
time and patience to try lots of codes.
The other barring options (see other post) are administrator applied and
cannot be over riden on site by the user.
J
Bob Evans
wrote
> If BT won't/can't do it, are there other options for achieving the
>same result, i.e. daughter gets broadband and Dad remains solvent?
How about: <http://www.aaisp.net.uk/pstn.html> ?
--
Bob Evans
Jim Howes
> I enquired about getting BT broadband installed for my student daughter at
> her place. I'm happy to pay a flat rate per month for her broadband access
> but I don't want her making outgoing phone calls and running up the bill, so
> I asked if I could get outgoing calls blocked. BT told me no, that isn't
> possible: if you want broadband, you can't block outgoing calls.
OCB and ADSL are entirely unrelated.
For instance:
http://www.aaisp.net.uk/pstn.html
By default this is both OCB and ICB.
I also note, from this page:
<QUOTE>
Our experience is that well over 50% of simultaneous orders for broadband and BT
retail do not go as planned and often involve delays and even arguments over
bills. BT have even been known to provide a line with their broadband service
instead. As such we will no longer be offering simultaneous ordering except
where we are providing the line.
</QUOTE>
You can have incoming calls on the line (must be stated at time of order),
however this does not stop the line receiving reverse-charged calls, and if you
do accept reverse charges, you will be billed for them, and there will be an
administration fee.
Jim
<.@.> wrote in message news:eRkZg.26576$Fx4....@newsfe1-gui.ntli.net...
>her place. I'm happy to pay a flat rate per month for her broadband access
>but I don't want her making outgoing phone calls and running up the bill,
She is an ADULT, I am sure she will soon learn not to run up a giant phone
bill when she is responsible for it. BT are correct by the way.
Maneate
"Jim" <jimjohn...@freemail.co.uk> wrote in message
news:45367f9d$1...@mk-nntp-2.news.uk.tiscali.com...
Jim,
Can you just clarify how BT are correct? Just want to make sure nothing has
changed, as my earlier advice was based on information I understood was
current.
J
NoNeedToKnow
>Is that for BT internet or for any supply of ADSL?
It's for any supply of ADSL... Lines on the Light User Scheme, and a
number of other categories, are "not allowed" ADSL. There have been
some reports of getting ADSL on LUS, which may be 'glitches' and in
the future might be detected and ceased, or customer forced to pay
full line rental again.
Jono
In what way are they correct?
I've just installed ADSL for a customer on a line with OCB. The line
was ordered brand new with OCB....with a subsequent order for ADSL, not
through BT. OCB should not be confused with BT's incoming calls only
line "In Contact", as with OCB, full line rental is payable.
NoNeedToKnow
>OCB should not be confused with BT's incoming calls only line
>"In Contact", as with OCB, full line rental is payable.
It does seem that whomever the OP spoke to was unaware of this option
and (wrongly) determined that what the OP wanted was not possible.
Thanks to yourself and "Maneate" for clarifying this matter.