Pl dont tell me what feedback to leave!
Pointer
I take exception to receiving his 'guidance',the system would fall apart if
all buyers were to comply.
Or have I got it wrong?
P
"If you are satisfied, we sincerely hope that you can leave us a positive
comment and four 5-star Detailed Seller Ratings, which are of vital
importance
to the growth of our small company.
Besides, PLEASE DO NOT leaves us 1, 2, 3 or 4-star Detailed Seller Ratings
because they are equal to negative feedback. Like what we said before, if
you are not satisfied in any regard, please tell us."
petrolcan
I think you have it wrong. All they seem to be doing is saying contact
them if you feel that you cannot leave five stars all round.
At the end of the day you can leave whatever feedback that you want.
Rob Morley
"Pointer" <Point...@ntlworld.com> wrote:
> A HK seller of a small gizmo insists that he wants only 5 star
> feedback. I take exception to receiving his 'guidance',the system
> would fall apart if all buyers were to comply.
> Or have I got it wrong?
The way that eBay now rates sellers using the star system they are
penalised for having less than (I think) 4.5 rating in any category.
That's out of proportion with the way that many buyers will award stars
i.e. 3 stars for reasonable service, 4 for excellent and 5 for
outstanding. So sellers are having to go out of their way to make sure
their customers understand this, in the same way that some buyers need
reminding to contact a seller if they have a problem /before/ leaving
negative feedback, and that there's no point complaining about the P&P
charge when that was clearly stated in the listing. So you really need
to ask yourself for each category did the seller do what he said in the
listing?" e.g. if he said delivery in 7-14 days was the item received
within 7-14 days? If so, you really shouldn't give less than 5 stars
for promptness of delivery. Was there any need for communication which
was not met in reasonable time? It's nice to know that an item has
been despatched, but if the item turns up in the stated time is there
really any need for communication between buyer and seller? I don't
think so, so unless a seller fails to reply to any communication from
me I'll give him a 5 star rating for that anyway. And so on. eBay
seems to be doing its best to make life hard for sellers, as a buyer I
try to do my bit to make it a little easier for them.
Niel J Humphreys
news:MPG.25d0c4ddb...@text.news.virginmedia.com...
Plus, as many buyers do not realise because EBay do not tell them, low DSRs
can have a pretty sever financial impact on sellers. Ebay class 3/4 stars as
'acceptable' yet penalise sellers who average less than 4.6 in any category
with various things such as lowered search placings. Pick up more than two
1/2 stars in the same category in a 3 month period (12 months if you are low
volume seller) and you start to lose Ebay fee discounts which for me is
worth around �250-�275 a month (�3000 a year).
Of course it is in Ebay's interests to conveniently not tell buyers this and
encourage them not to leave 5 star feedbacks by all means necessary without
being blatant about it so it is not surprising that sellers have taken it
upon ourselves to offer more clarification to buyers in order to protect
profitability.
At the end of the day most costs = higher selling prices so in the long term
it's in the interests of buyers to help sellers keep the costs down by being
reasonable customers.
Paul - xxx
That is not 'insisting' you give 5star feedback, it's asking you to
note what the star ratings actually mean, not what they look like they
mean .. :)
--
Paul - xxx
'96/'97 Landrover Discovery 300 Tdi
Dyna Tech Cro-Mo comp
Fran
"Pointer" <Point...@ntlworld.com> wrote in message
news:Dqy9n.167873$At4....@newsfe04.ams2...
>A HK seller of a small gizmo insists that he wants only 5 star feedback.
> I take exception to receiving his 'guidance',the system would fall apart
> if all buyers were to comply.
> Or have I got it wrong?
Yes.
> P
>
> "If you are satisfied, we sincerely hope that you can leave us a positive
> comment and four 5-star Detailed Seller Ratings, which are of vital
> importance
> to the growth of our small company.
> Besides, PLEASE DO NOT leaves us 1, 2, 3 or 4-star Detailed Seller Ratings
> because they are equal to negative feedback. Like what we said before, if
> you are not satisfied in any regard, please tell us."
>
He's right. If you leave anything below a 5 it stuffs them.
Besides, he's being polite.
Happy Harper
I leave 4 stars generally, if the trade has gone 'as expected'. If the
seller has gone an extra mile in one way or the other, they might get a
five.
That's how the rating descriptions seem to me, I don't know or much care
about any hidden agenda.
Niel J Humphreys
news:hk6lb3$m3f$1...@news.eternal-september.org...
In that case please be sure never to buy from me - if you wouldn't mind
posting your EBay ID so I (and other sellers in this group) can add you to
our blocked bidder lists it would also be appreciated.
--
petrolcan
Fran
"Niel J Humphreys" <ad...@sznzozwdzoznzczozmzpzuztzezrzs.co.uk> wrote in
message news:hk6mgf$21ij$1...@energise.enta.net...
Agreed. I'd also not sell to the OP and would wish to add him to my blocked
bidder list.
Dr Zoidberg
"Happy Harper" <Happy...@127.0.0.1> wrote in message
news:hk6lb3$m3f$1...@news.eternal-september.org...
This looks to me like a troll.
The regulars point out an obvious problem with ebay's procedures and a new
poster says this , knowing that it will get a reaction
--
Alex
Niel J Humphreys
news:hk70et$7jg$1...@news.eternal-september.org...
No matter, it has still proved useful to demonstrate to the lurkers what is
unacceptable behaviour in this case.
Toby
"Dr Zoidberg" <AlexNOOOOO!!!!!!@drzoidberg.co.uk> wrote in message
news:hk70et$7jg$1...@news.eternal-september.org...
>
How is this like a Troll.
Yes, a new poster and yes a different opinion, This is what usenet is about.
Not having a "click with the same views used as a comfort zone". So it needs
discussing. So Discuss. You can then decide if he is Trolling.
Now just incase you think I'm trolling I have my own views on the 5 star
rating, and that is I will give 5* if everything that was promised was
achieved. That even extended to a purchase over the bad weather period where
a delay was incurred in delivery but good comms were kept. But I must admit
I do not know how 1-4 * is determined so Ebay introducing a 5 * policy
implies at least to me that there is a range that can be used and by buyers
experiences in life with traders Ebay or Non Ebay and is the only way to
range there score. Of course I don't do that, but can see why a lot of
buyers will.
Toby