Buyers , don't you just love them
Dr Zoidberg
One had a large scratch/mark across the screen and one didn't , and as a
result the damaged one fetched �46 less.
I've just had an email from the husband of the buyer saying how they
weren't happy with this unexpected damage and they were going to file a
SNAD claim unless I gave them a replacement case or a partial refund.
That would be fine , apart from the second sentence in the listing was a
clear description of the damage and there was a nice close-up photo
showing the scratch.
Oh joy....
--
Alex
"I laugh in the face of danger, then I hide until it goes away"
petrolcan
says...
>
> I sold a couple of identical mobile phones recently (yes , I know......)
> One had a large scratch/mark across the screen and one didn't , and as a
> result the damaged one fetched £46 less.
>
> I've just had an email from the husband of the buyer saying how they
> weren't happy with this unexpected damage and they were going to file a
> SNAD claim unless I gave them a replacement case or a partial refund.
>
> That would be fine , apart from the second sentence in the listing was a
> clear description of the damage and there was a nice close-up photo
> showing the scratch.
>
> Oh joy....
Just tell them to send it back to you.
Niel J Humphreys
news:hfb4ed$1g6$1...@news.eternal-september.org...
>I sold a couple of identical mobile phones recently (yes , I know......)
> One had a large scratch/mark across the screen and one didn't , and as a
> result the damaged one fetched �46 less.
>
> I've just had an email from the husband of the buyer saying how they
> weren't happy with this unexpected damage and they were going to file a
> SNAD claim unless I gave them a replacement case or a partial refund.
>
> That would be fine , apart from the second sentence in the listing was a
> clear description of the damage and there was a nice close-up photo
> showing the scratch.
Ask them to point out which exact part of the auction description was
incorrect - this will hopefully make them go back and read it this time then
hopefully notice it.
If they do file a SNAD you will win as what they will be complaining about
is clearly described ad photographed.
--
Mr Benn
"Dr Zoidberg" <AlexNOOO!!!!!!@drzoidberg.co.uk> wrote in message
news:hfb4ed$1g6$1...@news.eternal-september.org...
> One had a large scratch/mark across the screen and one didn't , and as a
> result the damaged one fetched �46 less.
>
> I've just had an email from the husband of the buyer saying how they
> weren't happy with this unexpected damage and they were going to file a
> SNAD claim unless I gave them a replacement case or a partial refund.
>
> That would be fine , apart from the second sentence in the listing was a
> clear description of the damage and there was a nice close-up photo
> showing the scratch.
I sympathise and the buyer doesn't have a leg to stand on.
However, it's not just buyers. I bought a phone from someone on eBay. I
specifically asked if the phone had any scratches on it. I was told no, the
phone was in "near-new" condition.
The phone arrived, covered in scratches and after I complained, the seller
told me that I had put them there! He had used a stock photo in the
listing. Maybe I should have asked for a photo of the phone for sale.
Paypal weren't interested either telling me that the scratches didn't
materially affect the value of the phone :-(
Dr Zoidberg
> "Dr Zoidberg" <AlexNOOO!!!!!!@drzoidberg.co.uk> wrote in message
> news:hfb4ed$1g6$1...@news.eternal-september.org...
>> I sold a couple of identical mobile phones recently (yes , I know......)
>> One had a large scratch/mark across the screen and one didn't , and as a
>> result the damaged one fetched �46 less.
>>
>> I've just had an email from the husband of the buyer saying how they
>> weren't happy with this unexpected damage and they were going to file a
>> SNAD claim unless I gave them a replacement case or a partial refund.
>>
>> That would be fine , apart from the second sentence in the listing was a
>> clear description of the damage and there was a nice close-up photo
>> showing the scratch.
>
> I sympathise and the buyer doesn't have a leg to stand on.
True , however they could neg me , and there's always a slim chance that
paypal will do something random and decide in their favour.
> However, it's not just buyers. I bought a phone from someone on eBay. I
> specifically asked if the phone had any scratches on it. I was told no, the
> phone was in "near-new" condition.
>
> The phone arrived, covered in scratches and after I complained, the seller
> told me that I had put them there! He had used a stock photo in the
> listing. Maybe I should have asked for a photo of the phone for sale.
Absolutely.
I won't buy anything on ebay with a stock photo unless it's from a big
retailer.
> Paypal weren't interested either telling me that the scratches didn't
> materially affect the value of the phone :-(
>
Heh!
Road_Hog
"Dr Zoidberg" <AlexNOOO!!!!!!@drzoidberg.co.uk> wrote in message
news:hfb4ed$1g6$1...@news.eternal-september.org...
Mobile phone buyers on ebay are a breed unto themselves. Watch your DSRs go
south now.
Kim Andrews
nos...@invalid.invalid says...
>
> The phone arrived, covered in scratches and after I complained, the seller
> told me that I had put them there! He had used a stock photo in the
> listing. Maybe I should have asked for a photo of the phone for sale.
>
Never *ever* buy used goods without a photograph of the real item,
unless the condition doesn't matter a jot.
--
Cheers, Kimbo
Books, by Kimbo!
Used and collectible books at sensible prices.
Buy direct at www.booksbykimbo.com
Find me on Ebid http://uk.ebid.net/stores/Books-by-Kimbo
Mr. Benn
news:MPG.25833aaba...@news.individual.net:
> In article <hfb8md$rnt$1...@news.eternal-september.org>,
> nos...@invalid.invalid says...
>
>>
>> The phone arrived, covered in scratches and after I complained, the
>> seller told me that I had put them there! He had used a stock photo
>> in the listing. Maybe I should have asked for a photo of the phone
>> for sale.
>>
> Never *ever* buy used goods without a photograph of the real item,
> unless the condition doesn't matter a jot.
Absolutely. I've learnt the hard way!
The Older Gentleman
> In article <hfb8md$rnt$1...@news.eternal-september.org>,
> nos...@invalid.invalid says...
>
> >
> > The phone arrived, covered in scratches and after I complained, the seller
> > told me that I had put them there! He had used a stock photo in the
> > listing. Maybe I should have asked for a photo of the phone for sale.
> >
> Never *ever* buy used goods without a photograph of the real item,
> unless the condition doesn't matter a jot.
Sensible advice. Very basic stuff, but some people ignore the basics.
Incidentally, my neighbour was asking me about eBay yesterday, as he's
never really done it, but he's got a mountain of tools to sell. he's a
chippy/builder/ etc.
I gave him the usual advice, but I had to say I didn't know whether
selling power tools, Hilti stuff and the like, was a good move on eBay.
Do you get decent buyers (as I almost always do with old bike bits) or
is it a bit of a "mobile phone/laptop nightmare"? Anyone here sell this
sort of stuff?
--
BMW K1100LT Ducati 750SS Honda CB400F Triumph Street Triple
Suzuki TS250ER GN250 Damn, back to six bikes!
Try Googling before asking a damn silly question.
chateau dot murray at idnet dot com
Niel J Humphreys
news:1jab30j.1qajker1puvykkN%totallyde...@yahoo.co.uk...
> Kim Andrews <byk...@hotmail.com> wrote:
>
>> In article <hfb8md$rnt$1...@news.eternal-september.org>,
>> nos...@invalid.invalid says...
>>
>> >
>> > The phone arrived, covered in scratches and after I complained, the
>> > seller
>> > told me that I had put them there! He had used a stock photo in the
>> > listing. Maybe I should have asked for a photo of the phone for sale.
>> >
>> Never *ever* buy used goods without a photograph of the real item,
>> unless the condition doesn't matter a jot.
>
> Sensible advice. Very basic stuff, but some people ignore the basics.
>
> Incidentally, my neighbour was asking me about eBay yesterday, as he's
> never really done it, but he's got a mountain of tools to sell. he's a
> chippy/builder/ etc.
>
> I gave him the usual advice, but I had to say I didn't know whether
> selling power tools, Hilti stuff and the like, was a good move on eBay.
>
> Do you get decent buyers (as I almost always do with old bike bits) or
> is it a bit of a "mobile phone/laptop nightmare"? Anyone here sell this
> sort of stuff?
A couple of friends have asked me similar questions recently and I have
advised them not to use Ebay. The way the site is going with the 21 day rule
for new sellers etc it's really not something I would recommend to anyone
thinking of starting to sell their excess stuff anymore. Fair enough if they
are a business wanting to start and have a bit of business nouse but it's
not a place for the casual seller anymore.
--
The Older Gentleman
Hm. Think his missus has got an account that she's had for some time.
What's this 21-day rule, anyway?
Dr Zoidberg
for 21 days , or until the buyer leaves positive feedback.
The Older Gentleman
> The Older Gentleman wrote:
> >
> > What's this 21-day rule, anyway?
> >
> If ebay think that you might be suspect they hold onto your paypal money
> for 21 days , or until the buyer leaves positive feedback.
Ah. Ta.
Fran
> If ebay think that you might be suspect they hold onto your paypal money
> for 21 days , or until the buyer leaves positive feedback.
>
If you are a new seller, have f/b below certain limits, it happens by
default, and also if you sell in certain categories.
Timo Geusch
> Kim Andrews <byk...@hotmail.com> wrote:
>
>> In article <hfb8md$rnt$1...@news.eternal-september.org>,
>> nos...@invalid.invalid says...
>>
>> >
>> > The phone arrived, covered in scratches and after I complained, the seller
>> > told me that I had put them there! He had used a stock photo in the
>> > listing. Maybe I should have asked for a photo of the phone for sale.
>> >
>> Never *ever* buy used goods without a photograph of the real item,
>> unless the condition doesn't matter a jot.
>
> Sensible advice. Very basic stuff, but some people ignore the basics.
>
> Incidentally, my neighbour was asking me about eBay yesterday, as he's
> never really done it, but he's got a mountain of tools to sell. he's a
> chippy/builder/ etc.
>
> I gave him the usual advice, but I had to say I didn't know whether
> selling power tools, Hilti stuff and the like, was a good move on eBay.
I've actually bought some decent tools on ebay (mostly Snap On or
Bluepoint) and there seems to be a lot of secondhand stuff going for
decent prices if it's good quality.
> Do you get decent buyers (as I almost always do with old bike bits) or
> is it a bit of a "mobile phone/laptop nightmare"? Anyone here sell this
> sort of stuff?
Dunno. Am I good buyer?
Gary Baldi
wrote:
Indeed; I advertised a 22 carat gold ring my mother-in-law wanted to
get rid of on a BIN with Best Offer auction.
Logged in this afternoon and was pleased to see someone had bought it
- their offer was 10% below asking price but I'd set the auction up to
automatically accept anything like that sort of offer to be accepted.
Within 60 seconds of sendiong the invoice I got a "I'm so sorry, I
didn't realise that I'd have to buy if I entered a bid, plus the ring
isn't my size anyway, I've just re-read the auction"........28
feedback @ 100%.
Thanks to eBay's policy of not allowing sellers to neg dodgy buyers,
her feedback will stay at 100% too.
Plus, I can cancel the transaction and get a FVF refund but my listing
fee (£2 something) is apparently down the tubes according to the live
chat man at eBay........nice little earner they're on, makes the
cynical part of me wonder whether they've got all these phantom buyers
out there earning them shedloads by wrecking auctions.
Fran
"Gary Baldi" <tim.ri...@gmx.com> wrote in message
news:53c92137-c802-41fe...@33g2000vbe.googlegroups.com...
Plus, I can cancel the transaction and get a FVF refund but my listing
fee (�2 something) is apparently down the tubes according to the live
chat man at eBay........nice little earner they're on, makes the
cynical part of me wonder whether they've got all these phantom buyers
out there earning them shedloads by wrecking auctions.
====
That's not right: you ought to be able to relist for "free".
You'd get a better price from a scrap buyer for far less hassle.
Gary Baldi
>
> That's not right: you ought to be able to relist for "free".
>
> You'd get a better price from a scrap buyer for far less hassle.
Well, you'd think so but the live chat man told me no and when I tried
to relist I did indeed receive the "this item is not eligible for an
insertion fee re-credit" so there you have it.
And I agree with your comments about the scrap buyer........but what
does that tell you about the number 1 internet auction site?
Fran
=====
That's daft. I'm sure they used to treat it as a relist. And you don't even
have a method of escalating, do you.
Yeah, that's why I stopped selling there.
Road_Hog
"Fran" <autum...@vendredi.fr.com> wrote in message
news:hfgu22$74n$1...@news.eternal-september.org...
I believe the relist was scrapped about a year ago in one of their
'improvements' to ebay selling.
Nick
Fran
"Nick" <nic...@fume.co.uk> wrote in message
news:7o5k2kF...@mid.individual.net...
Here you go: there's probably more, and the boards are good too.
https://www.paypal-marketing.co.uk/safetyadvice/PaymentHoldsForEbayItems.htm
PayPal holds payments to ensure that sellers have sufficient funds in their
account if a customer files a dispute or chargeback.
Holds may also be placed on your account if:
a.. You have a high rate of customer disputes or low eBay feedback
b.. You have been an eBay and PayPal member for less than 6 months, and
have limited selling activity
c.. You have an eBay feedback score of less than 100 and do not have a
record of good performance
d.. You're selling on eBay and have a low Detailed Seller Rating (4.5 or
below)
e.. You happen to be selling in a high risk category such as tickets,
travel, gift vouchers, computers, electronics or mobile phones
f.. You have a sudden change in selling activities
PayPal will also hold funds for transactions where the buyer has raised a
dispute, claim or chargeback.
Dr Zoidberg
seller with 0 feedback.
They withheld the payment on two of them but not the third!
davidm_uk
so where is everybody selling now then?
Kim Andrews
davidm_...@hotmail.com says...
I list on ebay, ebid and amazon at the moment. None of them are blowing
my socks off for sales. Tried etsy and bonanzle and they were totally
dead. There's also delcampe, which I know chums who sell postcards and
stamps rate, but it seems to be rubbish for everything else.
There just isn't much spare money about.
Fran
"Kim Andrews" <byk...@hotmail.com> wrote in message
news:MPG.258981f2e...@news.individual.net...
I'm mostly doing B&M auctions and those are still doing well.
Niel J Humphreys
>
> "Kim Andrews" <byk...@hotmail.com> wrote in message
> news:MPG.258981f2e...@news.individual.net...
>> In article <3ersh599pn270tens...@4ax.com>,
>> davidm_...@hotmail.com says...
>>
>> I list on ebay, ebid and amazon at the moment. None of them are blowing
>> my socks off for sales. Tried etsy and bonanzle and they were totally
>> dead. There's also delcampe, which I know chums who sell postcards and
>> stamps rate, but it seems to be rubbish for everything else.
>>
>> There just isn't much spare money about.
>>
>
> I'm mostly doing B&M auctions and those are still doing well.
Ebay continues to be going bananas for me and I am struggling to find enough
stock & get it tested/set up fast enough to keep up with demand,
particularly when it comes to laptops. Happy days.
Kim Andrews
ad...@sznzozwdzoznzczozmzpzuztzezrzs.co.uk says...
>
> Ebay continues to be going bananas for me and I am struggling to find enough
> stock & get it tested/set up fast enough to keep up with demand,
> particularly when it comes to laptops. Happy days.
>
Glad to hear it. I wonder if it means that new PC sales are down, since
people are trying to save money by buying used? Unfortunately, to save
money on books people just use the library or watch TV!
Niel J Humphreys
> In article <hfntfd$1i8h$1...@energise.enta.net>,
> ad...@sznzozwdzoznzczozmzpzuztzezrzs.co.uk says...
>>
>> Ebay continues to be going bananas for me and I am struggling to find
>> enough
>> stock & get it tested/set up fast enough to keep up with demand,
>> particularly when it comes to laptops. Happy days.
>>
>
> Glad to hear it. I wonder if it means that new PC sales are down, since
> people are trying to save money by buying used? Unfortunately, to save
> money on books people just use the library or watch TV!
Hard to say, I do not get involved in normal PCs as there is already enough
people competing against each other cutting their own throats to beat each
other on price so no profit in it - well not enough for me anyway. The only
'mainstream' kit I deal in is laptops, other than that it is mainly servers
and other corporate type kit.
I guess these new e-book reader things will hit your segment too Kim?
Haven't seen one myself but they seem to be much more handy to lug around
than a book, just depends on whether novels and suchlike will be converted
or sold as e-books I guess?
--
Dr Zoidberg
I reckon the second generation hardware isn't too far off hitting the
mainstream but the books still have a way to go.
One with a 6" screen is about �170 now - I reckon something with a bit
larger screen , say 8" , for �100 is when they'll really take off.
The problem is the books - I was looking at Amazon and they wanted more
for an electronic copy of the ones I checked than you'd pay for a nice
hardback that was on offer (as they always are).
To my mind they would need to be charging less than a normal paperback
to be worthwhile.
Niel J Humphreys
> The problem is the books - I was looking at Amazon and they wanted more
> for an electronic copy of the ones I checked than you'd pay for a nice
> hardback that was on offer (as they always are).
>
> To my mind they would need to be charging less than a normal paperback to
> be worthwhile.
There will always be places you can download things for free, much like
software and with ebooks it is hardly easy to put security codes and
measures in place like some games have these days.
The Older Gentleman
> One with a 6" screen is about �170 now - I reckon something with a bit
> larger screen , say 8" , for �100 is when they'll really take off.
And they'll need to be colour and hi-res, too.
>
> The problem is the books - I was looking at Amazon and they wanted more
> for an electronic copy of the ones I checked than you'd pay for a nice
> hardback that was on offer (as they always are).
Yup
>
> To my mind they would need to be charging less than a normal paperback
> to be worthwhile.
Agree 100%.
<Confession time>
And I just *like* books. And you can't put your name in the flyleaf of
an electronic reader.
Timo Geusch
> Dr Zoidberg <AlexNOOO!!!!!!@drzoidberg.co.uk> wrote:
>
>> One with a 6" screen is about �170 now - I reckon something with a bit
>> larger screen , say 8" , for �100 is when they'll really take off.
>
> And they'll need to be colour and hi-res, too.
>>
>> The problem is the books - I was looking at Amazon and they wanted more
>> for an electronic copy of the ones I checked than you'd pay for a nice
>> hardback that was on offer (as they always are).
>
> Yup
>>
>> To my mind they would need to be charging less than a normal paperback
>> to be worthwhile.
>
> Agree 100%.
>
> <Confession time>
>
> And I just *like* books. And you can't put your name in the flyleaf of
> an electronic reader.
They're easily pocketable, work pretty much anywhere where you've got
enough light and you can read one while having a relaxing bath. I
wouldn't want to try the latter with an ebook reader.
Dr Ivan D. Reid
<totallyde...@yahoo.co.uk>
wrote in <1jaiw1w.ho0mqi7tef6oN%totallyde...@yahoo.co.uk>:
><Confession time>
> And I just *like* books. And you can't put your name in the flyleaf of
> an electronic reader.
My ex- would hate you -- she's a librarian. She got very upset
when I wrote my name and the date on the flyleaf of "A Book of Terns" when
she bought it as a going-away present when I was off to Antarctica...
I'd gotten into the habit to keep a temporal track of my SciFi collection.
--
Ivan Reid, School of Engineering & Design, _____________ CMS Collaboration,
Brunel University. Ivan.Reid@[brunel.ac.uk|cern.ch] Room 40-1-B12, CERN
KotPT -- "for stupidity above and beyond the call of duty".
Fran
"Dr Ivan D. Reid" <Ivan...@brunel.ac.uk> wrote in message
news:slrnhi2lro.4...@loki.brunel.ac.uk...
> my SciFi collection.
>
Burn the heretic.