Paypal terms of service changes
Theo Markettos
Effective from 21st Jan 2010.
So what do people make of them? I'm not an expert on the current Ts&Cs, but
there doesn't seem to me to be any stings in those, or am I missing
something? That they freeze the whole amount of a disputed transaciton
isn't news, is it?
What is interesting is that they will share details with Experian
(Netherlands, Spain) and Informa (Spain) for credit reference checks. I
thought Paypal wasn't offering credit? (Unless you whip out the money and
they then freeze funds you don't have in your account). Or is this a
further step in "we're not a bank, honest, guv, we just look like one"? I
wonder if they're going to tell users before they credit check them?
This bit in the existing terms is nasty:
> To cover the cost of processing chargebacks, PayPal assesses a Settlement
> Fee to sellers for credit and debit card payment chargebacks. (A chargeback
> may occur when a buyer rejects or reverses a charge on his or her card
> through the card issuer).
> UK: GBP7.00
> This Fee does not apply if the transaction is covered by PayPal?s Seller
> Protection Programme.
Does that mean if Paypal fob you off they'll charge you 7 pounds for doing a
chargeback? Or that you can still do a chargeback if the transaction is
covered by the Seller Protection Programme and Paypal still fob you off?
Theo
Niel J Humphreys
news:-aF*O6...@news.chiark.greenend.org.uk...
> https://cms.paypal.com/uk/cgi-bin/?&cmd=_render-content&content_ID=ua/upcoming_policies_full&locale.x=en_GB
> Effective from 21st Jan 2010.
>
> So what do people make of them? I'm not an expert on the current Ts&Cs,
> but
> there doesn't seem to me to be any stings in those, or am I missing
> something? That they freeze the whole amount of a disputed transaciton
> isn't news, is it?
>
> What is interesting is that they will share details with Experian
> (Netherlands, Spain) and Informa (Spain) for credit reference checks. I
> thought Paypal wasn't offering credit? (Unless you whip out the money and
> they then freeze funds you don't have in your account). Or is this a
> further step in "we're not a bank, honest, guv, we just look like one"? I
> wonder if they're going to tell users before they credit check them?
Good, if this means that scammy sellers who withdraw their Paypal balance so
that buyers they have stitched up can't get their refunds will end up with a
black mark on their credit ratings if Paypal can not get the money back from
the sellers for the buyer then all the better.
> This bit in the existing terms is nasty:
>> To cover the cost of processing chargebacks, PayPal assesses a Settlement
>> Fee to sellers for credit and debit card payment chargebacks. (A
>> chargeback
>> may occur when a buyer rejects or reverses a charge on his or her card
>> through the card issuer).
>> UK: GBP7.00
>> This Fee does not apply if the transaction is covered by PayPal?s Seller
>> Protection Programme.
>
> Does that mean if Paypal fob you off they'll charge you 7 pounds for doing
> a
> chargeback? Or that you can still do a chargeback if the transaction is
> covered by the Seller Protection Programme and Paypal still fob you off?
Looks like if a buyer does a chargeback then the seller gets hit with a �7
charge if they have not taken the steps to comply with the seller protection
policy. Might be a bit harsh for low value goods but for high value items
sellers should be shipping to the address linked to the Paypal payment and
by trackable means anyway, thereby being covered by the seller protection
policy.
Looks like both of these changes will not affect anyone who does things
properly and the only people who will be complaining are those who try to
cut corners.
Niel H
Road_Hog
"Niel J Humphreys" <ad...@sznzozwdzoznzczozmzpzuztzezrzs.co.uk> wrote in
message news:he6upo$17v6$1...@energise.enta.net...
I disagree. I don't use ebay or paypal anymore, so I'm not worried about any
of their policies, but I'd say this is just another way of gouging money out
of sellers.
Fran
"Road_Hog" <nos...@nospam.com> wrote in message
news:he7346$5u1$1...@aioe.org...
It's going to force sellers to use trackable postage, which is sheer madness
for low value items and simply puts the cost up to the buyer, one way or
another.
Funny how Amazon don't seem to feel the need to pull this particular stunt,
isn't it.
Peter King
wrote:
> https://cms.paypal.com/uk/cgi-bin/?&cmd=_render-content&content_ID=ua...
> Effective from 21st Jan 2010.
>
> So what do people make of them? I'm not an expert on the current Ts&Cs, but
> there doesn't seem to me to be any stings in those, or am I missing
> something? That they freeze the whole amount of a disputed transaciton
> isn't news, is it?
>
> What is interesting is that they will share details with Experian
> (Netherlands, Spain) and Informa (Spain) for credit reference checks. I
> thought Paypal wasn't offering credit? (Unless you whip out the money and
> they then freeze funds you don't have in your account).
Its already in the UK agreement that they will share details with
credit reference agencies and they use them to verify you identity.
> Or is this a
> further step in "we're not a bank, honest, guv, we just look like one"? I
> wonder if they're going to tell users before they credit check them?
They are a bank, Paypal Europe have had a European banking license for
years.
They tell you in the user agreement that they may credit check you,
you agree to this when you sign up.
> This bit in the existing terms is nasty:
>
> > To cover the cost of processing chargebacks, PayPal assesses a Settlement
> > Fee to sellers for credit and debit card payment chargebacks. (A chargeback
> > may occur when a buyer rejects or reverses a charge on his or her card
> > through the card issuer).
> > UK: GBP7.00
> > This Fee does not apply if the transaction is covered by PayPal?s Seller
> > Protection Programme.
>
> Does that mean if Paypal fob you off they'll charge you 7 pounds for doing a
> chargeback? Or that you can still do a chargeback if the transaction is
> covered by the Seller Protection Programme and Paypal still fob you off?
Neither, it means if as a seller one of your buyers initiates a
chargeback through their credit/debit card company rather than using
the eBay/Paypal dispute process you may be charged 7 pounds if the
transpaction wasn't covered by the seller protection programme. Ebay
have always charged you if you lost a credit card/debit card
chargeback, and IIRC more than 7 pounds so this is probably a
improvement.
Peter