NB: this is a personal response not a response from the "URCM moderators"
On Wed, 22 Aug 2012 20:26:44 +0100, sun flower <
bright...@outlook.com> wrote:
> 1) Individual posters have been singled out for ???special attention???,
> which has included a deliberate delay of the processing of their posts.
Not true. Individual articles are singled out for closer attention
depending on subject matter and tone. If it is noticed that a poster is
regularly submitting such articles (whether accepted or not), that
poster will be marked for closer attention.
When moderating there are a number of reasons why I may skip over a
submitted article and not bother accepting or rejecting it. It could
be one of my articles (we try not to approve our own articles but leave
them for another moderator), the article might be in an adversarial
thread where I am participating (I would prefer some other moderator
to moderate there, so I am not in the position of controlling both
sides of the discussion), or it is in an article in a very active thread
(I may need to catch-up the discussion to judge repetition).
Some articles are marked as doubtful, and a query posted to the
moderators to have a quick discussion.
> 2) Individual posters have been allocated to a single moderator for
> processing of their posts.
Nope. An individual poster. However this was due to multiple complaints of
inconsistency in moderation decisions. There was also complaints of
delay if we considered each post as a moderation group (and also that
wasn't very workable).
With a moderation panel it is inevitable that there are individual
tolerances for repetition, on-topicness, politeness, mission posting
so it isn't surprising that there are slight inconsistencies in
moderation decisions.
The alternative in that case was to put up with multiple complaints.
We were not willing to be berated in email, as well as being impolite,
it took a fair amount of time composing replies.
> 3) A number of posters have been banned from the group with no clear
> explanation of the procedure that has been followed in the banning
> decision.
At the time I believe we explained the process (but I could be mistaken).
> 4) A number of posters have been banned from the group indefinitely.
A single poster.
> 5) Posts have been rejected based on the style of the poster or on an
> assumption of the poster???s identity rather than on the content of the post.
Incorrect. You are listening to scuttlebutt by people who have posted
what some see as anti-cycling messages in the other cycling group. At
least one is a self-identified troll.
> 6) Specific requests for information and clarification of rejected
> posts have been made by email to the moderators: these requests have been
> totally ignored.
They have not been received, so cannot have been ignored. Did you try
the fallback as detailed in the charter?
> 7) Subsequent to (6) above, specific requests have been made in the
> appropriate newsgroup for information and clarification of their actions
> from the moderators; these requests have been totally ignored.
Was this the question about banning procedure? I ignored this because I
thought you were not serious and I didn't know how to answer it. I find
it very odd that the first article submitted to a moderated newsgroup is
in essence "How do I get banned, and what process do you go through
when you do it?".
> 8) The moderation software for URCM does not deal with any emails sent
> to or from the moderators in a consistent fashion which is independent of
> the domain of the poster???s email address. This means that some posters are
> not informed that their post has been received, accepted or rejected.
> Similarly some emails to the official moderators??? email address are not
> accepted by the moderation system.
Not true.
The moderation software works in exactly the same way (it is very consistent)
for all domains. When an article is submitted, an email is sent out to
the email address in the article. When an article is accepted /
rejected another email is sent out.
The fact that the emails are not getting through is nothing to do with
the moderation software.
The reason the emails are not getting through is because the microsft
email servers block emails from chiark. This is because of the sender
verification that chiark uses.
> PROPOSED CHARTER CHANGE:
>
> 2) Replace the sentence: ???Decisions by individual moderators to
> approve or reject a posting, or to close a thread, may be appealed by
> private email to the whole moderation panel.???
>
> with the following sentence:
>
> ???Decisions by individual moderators to approve or reject a posting, or to
> close a thread, may be appealed by private email to the whole moderation
> panel, or by a posting in the newsgroup uk.net.news.moderation. In this
> case any ensuing discussion will take place in public in the stated
> newsgroup.
I would reject this. Generally over the past year and a half I can
remember very few "appeals" about closing threads or rejected articles.
>
> 3) Add the following text to the charter, in a new section entitled
> Moderation Policy.
>
> The moderators have a responsibility to ensure that all moderation actions
> and decisions are carried out fairly and in a timely manner.
A "timely manner" is meaningless. Also all moderators (in all moderated
groups) are volunteers, a SLA should not be imposed upon them.
> In particular, the following principles will be adhered to:
>
> a) All posters are treated equally and fairly.
I partially reject this. At least equally. I will note that most other
uk moderated groups do not treat all posters equally. It will basically
mean that running a whitelist would be against the charter (if a poster
is on a whitelist then they are treated differently to people who are
not on the whitelist).
> c) Posts will only be rejected on the content of the post and not on
> the identity, or presumed identity of the poster.
This means that any ban (which you agree should still be a sanction as
per section f) would be ineffective. New email addresses are easy to
obtain.
> d) In the case where a poster has a submission rejected, he may raise
> a query in the newsgroup uk.net.news.moderation where a member of the
> moderation team will respond to the query in a reasonable time.
Again 'reasonable time' is meaningless. Different people will have
different interpretations of what is reasonable. It also means that
one moderator needs to monitor unnm. Whilst I hope a couple of us
do keep an eye on unnm I don't think that can be mandated. Personally
I think that unnm is not a good avenue for this anyway. There will be
far too many people kibitzing on the thread for it to be sensible.
> e) Queries regarding moderation policy may be raised in the newsgroup
> uk.net.news.moderation. A member of the moderation team will respond to
> ???valid??? queries on behalf of the moderators in a reasonable time. ???Valid???
> queries will be those determined to be so by the moderators; the moderators
> will explain why, if they deem a query to not be ???valid???.
Basically you want the moderators to dance to your tune? As someone
who I don't believe has had any article accepted in urcm (and I can't
remember seeing one which is particularly relevant to cycling in any
usenet group) it seems rather presumptuous. Personally I would find
such requests to have more weight if they were coming from someone with
a track record either in urcm, or someone who has a track record with
posting articles about cycling in general.
Although you seem conversant with the uk hierarchy's RFD process, I
can't see much history in newsgroups at all from you. I do know you
are using a relatively recently posting identity (because
outlook.com
is a recent mail host). Maybe you have contributed under another
posting identity?
> f) An individual who has seriously or consistently violated the
> group's charter may, for a fixed stated period, be banned from using the
> group. These are the only circumstances under which an individual may be
> banned from posting to the group. In such a case, the moderator must
> immediately inform the offender by email outlining the reason for this
> action and its duration; the reason will also be posted in the newsgroup
> uk.net.news.moderation.
A 'fixed stated period'. So 100 years is OK?
> g) All emails to and from the moderators will be treated in a
> consistent fashion which will be totally independent of the email domain
> which is used by the poster.
They already are. The normal email contact address does have sender
verification activated - but it does that for all email received
regardless of email domain. I think those technically conversant
readers who disagree with the sender verification system implemented
will agree that the MTA does not 'choose' to do different things
because it receives mail from a particular domain.
Once the email does get to the moderators we do not take in to
account the emailers domain when making any decision.