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'Faulty' food

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Pete

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May 7, 2013, 6:18:52 AM5/7/13
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When we buy almost any item, be that a television, can opener, food
processor, radio or whatever, if it goes faulty or if it is delivered
faulty, we take it back - but what can you do with 'faulty' food?

My wife and I are both very partial to rib-eye steaks and we usually
buy them from one of two places; one is a small chain of family-run
supermarkets and the other is a local farm shop. Both premises have
their own butchers who cut my steaks to order from the joint for me,
and we've been using both places for years without any problems.

My problem is that we sometimes get steaks that turn out to be very
tough - and, of course, you don't know that until they're cooked and on
your plate. It used to happen very rarely but it's becoming more of a
regular occurrence these days and I'm getting a bit fed up of paying
seven or eight quid each for steaks that end up being chucked away. I'd
like to take them back as 'faulty' but you can't do that with cooked
food - or can you? Would you do it?


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Pete

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May 7, 2013, 8:19:54 AM5/7/13
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Mike.. . . . was thinking very hard :
> Following a post by Pete
>
>> My problem is that we sometimes get steaks that turn out to be very
>> tough - and, of course, you don't know that until they're cooked and on
>> your plate. It used to happen very rarely but it's becoming more of a
>> regular occurrence these days and I'm getting a bit fed up of paying
>> seven or eight quid each for steaks that end up being chucked away. I'd
>> like to take them back as 'faulty' but you can't do that with cooked
>> food - or can you? Would you do it?
>
> talk to the butcher about the problem? I wondering if the meat isn't
> being hung long enough?

Now that's a possibility I hadn't thought of and I definitely will talk
to the butchers about it. Cheers Mike.


Janet

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May 7, 2013, 4:54:45 PM5/7/13
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In article <WuGdnW2GRc-WSBXM...@bt.com>, no...@needed.com
says...
>
> When we buy almost any item, be that a television, can opener, food
> processor, radio or whatever, if it goes faulty or if it is delivered
> faulty, we take it back - but what can you do with 'faulty' food?

Complain, and ask for a refund; just as you would in a supermarket if
fruit was bad inside, or bakery was stale when you opened it.
>
> My wife and I are both very partial to rib-eye steaks and we usually
> buy them from one of two places; one is a small chain of family-run
> supermarkets and the other is a local farm shop. Both premises have
> their own butchers who cut my steaks to order from the joint for me,
> and we've been using both places for years without any problems.
>
> My problem is that we sometimes get steaks that turn out to be very
> tough - and, of course, you don't know that until they're cooked and on
> your plate. It used to happen very rarely but it's becoming more of a
> regular occurrence these days and I'm getting a bit fed up of paying
> seven or eight quid each for steaks that end up being chucked away. I'd
> like to take them back as 'faulty' but you can't do that with cooked
> food - or can you? Would you do it?

I have done :-).It was the first Christmas dinner I cooked after we
married; I rang a butcher at home at 10 am on Christmas morning, in
tears, to tell him his turkey had gone off. It stank. He very kindly
came round to the house right away, agreed the bird was off, apologised
he had no more turkeys left, and presented me with a wonderful joint of
beef which his wife had been about to cook for their own Christmas
dinner.


Janet



allegoricus

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May 9, 2013, 5:52:49 AM5/9/13
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On Tue, 7 May 2013 21:54:45 +0100, Janet <h...@nowhere.com> wrote:

>In article <WuGdnW2GRc-WSBXM...@bt.com>, no...@needed.com
>says...
>>
>> When we buy almost any item, be that a television, can opener, food
>> processor, radio or whatever, if it goes faulty or if it is delivered
>> faulty, we take it back - but what can you do with 'faulty' food?
>
> Complain, and ask for a refund; just as you would in a supermarket if
>fruit was bad inside, or bakery was stale when you opened it.
----------------8><

Weeks ago I bought lemons from ASDA, one of which went rotten within 2
days of purchase.
I photographed it on my phone, showed them the picture yesterday, and
they replaced it without so much as a blink.

--
Peter
Message has been deleted

Stephen Wolstenholme

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May 9, 2013, 7:59:15 AM5/9/13
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On Thu, 09 May 2013 12:12:06 +0200, Martin <m...@address.invalid> wrote:
>Lidl replaces anything so long as you have the receipt.

I that's true of all of the large stores especially when using online
ordering. IME Tesco don't even ask for a receipt.

Steve

--
EasyNN-plus. Neural Networks plus. http://www.easynn.com
SwingNN. Forecast with Neural Networks. http://www.swingnn.com
JustNN. Just Neural Networks. http://www.justnn.com

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vi...@dinky.vm.bytemark.co.uk

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May 9, 2013, 5:49:01 PM5/9/13
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Martin <m...@address.invalid> wrote:
> Lidl took some thing back because it was rubbish, not because it
> didn't work.

Both abel+cole and Ocado take refund money on a simple email.
Milkandmore (dairy crest) are less customer-friendly, but with a phone
call will refund. Which is why I rarely use milkandmore now, and I am
happy to use the others still.
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