In article <1VhCr.195638$Qh7.1...@fx14.am4>,
Lobster <
davidlobs...@hotmail.com> wrote:
> > Both, I'd say. The Ebay feedback system means suppliers want to
> > maintain a good score. Which doesn't apply to ordinary mail order.
> I'm not normally a fan of the ebay feedback system but in that respect
> it's good - the other thing is that you've probably got a high, good f/b
> score which means that your supplier probably trusts you not to be
> taking the mick, and isn't requiring you to return the damaged goods as
> proof - that benefits him by not having to cover your return shipping
> costs.
I expected to and did send several pics of the damage. At one time this
would have been a chore - but not these days.
> My big gripe with it though (when I'm selling) is that you can have a
> totally unreasonable, newbie buyer with a throwaway account have you
> jumping through hoops, basically holding you to ransom because you know
> he'll give you negative feedback on a whim, with absolutely no detriment
> to himself.
I had a buyer try to bribe me into returning some of the sum he'd paid
claiming the goods were damaged, via a PM. And threatening to leave bad
feedback if I didn't. I contacted him via the Ebay PM system asking for
pics of the damage - too much bother. Asked him to return the goods for a
full refund - too much bother. Ebay found in my favour. They don't like
feedback threats - and of course I suspect they could access the PMs to
see exactly what was said. He'd already left bad feedback which Ebay
removed. So just stay cool and follow the procedure.
--
*Middle age is when it takes longer to rest than to get tired.