Another MENSA candidate
geoff
Email from a fitter
"Can you please explain what is meant by This is a reconditioned part
exchange?"
so I explained ...
answer came back
"I meant the exchange bit, do you have to send the old part back?"
err ...
This person is qualified to undertake gas work for financial gain
--
geoff
Ash
"geoff" <ra...@kateda.org> wrote in message
news:HfkCh8V7...@demon.co.uk...
Depends on what the full email message and answer said really.
Was it clear that it was a reconditioned part which was part exchanged? or a
reconditioned part with a part exchange scheme of returning the old part? or
.....
geoff
<B...@bobsworld.co.uk> writes
e.g. the item he quoted
<http://www.cetltd.com/default.asp?part=82&d=Vokera-20/80-Flowmatic-Fan-3
97754-5910/1-5165>
would you say that it is ambiguous ?
--
geoff
Ash
>
> e.g. the item he quoted
>
>
> <http://www.cetltd.com/default.asp?part=82&d=Vokera-20/80-Flowmatic-Fan-3
> 97754-5910/1-5165>
>
> would you say that it is ambiguous ?
>
>
Nup .... very clear in fact .... 4. This is a reconditioning / repair and
exchange service
The Wanderer
> See my website -
>
> e.g. the item he quoted
>
>
> <http://www.cetltd.com/default.asp?part=82&d=Vokera-20/80-Flowmatic-Fan-3
> 97754-5910/1-5165>
>
> would you say that it is ambiguous ?
Well, I ain't a gas fitter, but I wasn't sure exactly what you meant until
I looked at the T&C.
--
The Wanderer
I have become more optimistic.
I now believe that things can get worse.
Grimly Curmudgeon
drugs began to take hold. I remember The Wanderer
<the.wa...@gmx.co.uk> saying something like:
>On Sat, 7 Nov 2009 20:43:36 +0000, geoff wrote:
>
>
>> See my website -
>>
>> e.g. the item he quoted
>>
>>
>> <http://www.cetltd.com/default.asp?part=82&d=Vokera-20/80-Flowmatic-Fan-397754-5910/1-5165>
>>
>> would you say that it is ambiguous ?
>
>Well, I ain't a gas fitter, but I wasn't sure exactly what you meant until
>I looked at the T&C.
Oh fur fucks sake.
You'd have to have your head up your arse to not know what it meant.
geoff
<the.wa...@gmx.co.uk> writes
>On Sat, 7 Nov 2009 20:43:36 +0000, geoff wrote:
>
>
>> See my website -
>>
>> e.g. the item he quoted
>>
>>
>> <http://www.cetltd.com/default.asp?part=82&d=Vokera-20/80-Flowmatic-Fan-3
>> 97754-5910/1-5165>
>>
>> would you say that it is ambiguous ?
>
>Well, I ain't a gas fitter, but I wasn't sure exactly what you meant until
>I looked at the T&C.
>
>
I obviously need to get to the bottom of this
I can't see where the ambiguity lies
I can see ambiguity in the original direction of travel, but that isn't
what that phrase is meant to cover
--
geoff
jkn
you are obliged to send us the old part back promptly as part of the
deal" would be clearer.
I can imagine reading it and wondering if it meant that you'd
*acquired* the unit on some sort of part exchange basis (which may
well be true), but that this was for information only, and had no
relation to any part of the deal between you and the current buyer.
J^n
Andy Burns
> I can't see where the ambiguity lies
Perhaps he was unclear whether you were merely declaring the part he
would receive had been exchanged from someone else, rather than saying
that he must exchange his faulty part?
geoff
Burns <usenet....@adslpipe.co.uk> writes
"This is reconditioned and is part exchange"
I want to keep it simple
--
geoff
Tim W
wibbled on Saturday 07 November 2009 22:00
Whenever I've bought recon part-ex starter motors and suchlike, even as a
layman, it's been pretty obvious what the score was.
--
Tim Watts
This space intentionally left blank...
Mark
well it makes sense to you and to me,
but in this�throw-away world we now live in
how many people have ever "part exchanged" anything before.�
�
Ash
> well it makes sense to you and to me,
> but in this throw-away world we now live in
> how many people have ever "part exchanged" anything before.
>
Your right there ... my son borrowed the Tom-Tom the other week and when he
returned it on Friday it was less the power lead. Upon been asked where the
power lead was he said the wire had come out of the cigarette lighter
connector so he threw the lead away ... when asked why he didn't bring it
back so I could try and fix it he said they're only around a fiver to buy
new so why repair it! Needless to say he isn't offering to pay ... words
fail me.
Roger
Possibly also your fault for not explaining clearly. It could be read
as exchanged part reconditioned! You clearly have limited knowledge
of the way the English language works.
The secret is to phrase something so others can not misunderstand
or misinterpret it - you idiot. He was checking you were not trying
to deliberately misrepresent the item, condition or terms of sale by
stating, "you misunderstood" if any complaint was made. So for
someone with an analytical mind - I would trust them.
You just make yourself appear as a right idiot with limited literacy
skills.
Roger
Is this some sort of new way to spam a newsgroup with an
advert for a web site! Perhaps by later stating people have
misunderstood, similar to the way your advert was worded.
Very clever, now stop spamming.
geoff
<roger2...@ntlworld.com> writes
I always self advertise if I think I am the best solution, but otherwise
I don't even use my company email or advertise in my sig
All regulars here know who I am and know I don't do such things
except you , that is -
I'll just join the long list of contributors who have told you to fuck
off
--
geoff
geoff
<roger2...@ntlworld.com> writes
--
geoff
The Medway Handyman
Fuckwit Roger strikes again. You are one sad bastard.
--
Dave - The Medway Handyman
www.medwayhandyman.co.uk
The Medway Handyman
Number one candidate for 'Fuckwit of the Year Award'.
Why do you bother you sad git?
The Medway Handyman
> Email from a fitter
>
> "Can you please explain what is meant by This is a reconditioned part
> exchange?"
>
> so I explained ...
>
> answer came back
>
> "I meant the exchange bit, do you have to send the old part back?"
Obviously your fault Geoff. Ex Change could well mean 'without change', so
if the part came to �49:95 you would have to pay �50. If you were a
complete idiot that is.
michael adams
It may simply mean that he always double checks before proceeding, whenever
he comes across something he isn't familiar with.
Not too bad a quality in a gas-fitter I'd say.
michael adams
...
John Rumm
The Ts&Cs spell it out ok AFAICS. The slight ambiguity comes from the
fact you are communicating two things in your short "This is a
reconditioned part exchange" note; firstly the part you are supplying is
recon and not new, and secondly, that the deal is part ex.
Perhaps "Please Note: This is the part exchange price for a
reconditioned part" would spell it out more clearly.
--
Cheers,
John.
/=================================================================\
| Internode Ltd - http://www.internode.co.uk |
|-----------------------------------------------------------------|
| John Rumm - john(at)internode(dot)co(dot)uk |
\=================================================================/
Andy Cap
> Perhaps "Please Note: This is the part exchange price for a
> reconditioned part" would spell it out more clearly.
>
>
>
I would go for 'The part I am supplying has been reconditioned and the
price is based on you returning the faulty item to me immediately.'
Andy C
The Wanderer
Bollocks. I had to write out instructions regularly in a very precise
manner. The dictum was always 'Clear, Concise, Accurate' His wording may be
concise, it certainly ain't clear, and I'm doubting whethet it's accurate
as it stands.
Now, unless you've anything useful to say, fuck off.
--
The Wanderer
It pays to buy things you dislike. They last much longer.
The Wanderer
I guess its all a question of semantics.
Whether you intend to or not, you are describing the unit on your web page,
i.e. a unit which had been taken in pex and then recon. As written there is
no apparent requirement to return a faulty unit in exchange.
It was only when I looked at the T&C that what you intended became clear.
It was also quite apparent that the guy hadn't looked at your T&C, although
there's a good link immediately underneath. If he had, he'd wouldn't have
needed to ask the question.
During my working life I had to write instructions that *could not* allow
for ambiguity, doubt or error (switching instructions for working on high
voltage equipment). I was told 'clear, concise, accurate'. Applying that
test to your words, I'd say certainly concise and accurate as a description
of the unit. Did it clearly or accurately convey what you intended to say?
well I'd have to say doubtful at best.
I'd go with John Rumm's suggestion, 'This is the part exchange price for a
reconditioned unit.'
One or two others have come up with comments like 'perfectly obvious what
you meant'. If they are used to a pex system for boiler replacements, then
yes, they would have an innate understanding of how 'the system' works.
Significant, however, that this guy didn't.
As a complete aside, do you get many who buy but don't return the faulty
item in pex?
--
The Wanderer
Have I understood what the other guy is saying?
Have I meant what I said? Have I said what I mean?
Andy Cap
>During my working life I had to write instructions that *could not* allow
>for ambiguity, doubt or error (switching instructions for working on high
>voltage equipment). I was told 'clear, concise, accurate'. Applying that
>test to your words, I'd say certainly concise and accurate as a description
>of the unit. Did it clearly or accurately convey what you intended to say?
>well I'd have to say doubtful at best.
I have long suspected, that the problem with most instructions, is that they are
written by people very conversant with the item in question and therefore there
are inherent yet unintended assumptions made. Any instruction that is to be
issued to the general public should be well tested on the target audience and it
would immediately show up any shortcomings. It's why most people never use most
of the features on most of the things they own.
Andy C
ARWadsworth
>
> so I explained ...
>
> answer came back
>
> "I meant the exchange bit, do you have to send the old part back?"
>
> err ...
>
> This person is qualified to undertake gas work for financial gain
>
> --
> geoff
Definition of part exchange
UK. giving goods as part payment: a payment method by which a buyer
gives something he or she owns to a seller as part payment for a more
expensive item.
So nothing too difficult to understand then:-)
Adam
Stuart Noble
we sell xyz for �xxx. That way the fitter gets his pcb sent promptly,
and knows how much he'll receive when he gets round to sending the old
one off.
I imagine most of these guys want the pcb now, and the admin they take
care of at the weekend. Lining up at the post office in the middle of
the week? I don't think so
Stuart Noble
Hmm, except I suppose you only want to buy one if you know you're going
to sell one. Maybe forget that idea then.
Toom Tabard
> Email from a fitter
>
> "Can you please explain what is meant by This is a reconditioned part
> exchange?"
>
> so I explained ...
>
> answer came back
>
> "I meant the exchange bit, do you have to send the old part back?"
>
> err ...
>
> This person is qualified to undertake gas work for financial gain
>
> --
> geoff
Yes it's perfectly clear - we're selling you a part that we acquired
in part exchange and which we've reconditioned;-)
But the first part of your terms and conditions, suggests it's an
exception to your usual practice of selling new parts, since you
charge the full cost for new parts if an old part isn't sent in part
exchange:-) But that implies that an old part has to be returned... so
what actually am I suppose to do here?
I wish I had a pound or even a penny for every instance I've seen when
someone thinks it's perfectly clear because they wrote it, they knew
what the meant to say, and it makes perfect sense to them. What you
need to test is whether it's clear and unambiguous to the actual
people who need to read and understand/follow it, and you've just
found out the answer to that one.
It's good to see that someone qualified to undertake gas work for
financial gain makes sure they understand what's involved when things
aren't too clear.
Table for sale by lady with Queen Anne legs.
Toom
Heliotrope Smith
"jkn" <jkn...@nicorp.f9.co.uk> wrote in message
news:8a22486d-9dcd-4dd9...@k19g2000yqc.googlegroups.com...
Yes. I would agree it certainly reads that way.
js.b1
> "This is a reconditioned part exchange?"
I think a hyphen may help:
- This is a reconditioned part-exchange (implicit)
- This is a reconditioned part sold part-exchange (explicit)
geoff
Rumm <see.my.s...@nowhere.null> writes
>geoff wrote:
>> In message <1bhkn78kq0ixg$.b727wp827woq$.d...@40tude.net>, The
>>Wanderer <the.wa...@gmx.co.uk> writes
>>> On Sat, 7 Nov 2009 20:43:36 +0000, geoff wrote:
>>>
>>>
>>>> See my website -
>>>>
>>>> e.g. the item he quoted
>>>>
>>>>
>>>>
>>>><http://www.cetltd.com/default.asp?part=82&d=Vokera-20/80-Flowmatic-F
>>>>
>>>>
>>>> would you say that it is ambiguous ?
>>>
>>> Well, I ain't a gas fitter, but I wasn't sure exactly what you meant
>>>until
>>> I looked at the T&C.
>>>
>>>
>> So what other meaning can "part exchange" have ?
>> I obviously need to get to the bottom of this
>> I can't see where the ambiguity lies
>> I can see ambiguity in the original direction of travel, but that
>>isn't what that phrase is meant to cover
>
>The Ts&Cs spell it out ok AFAICS. The slight ambiguity comes from the
>fact you are communicating two things in your short "This is a
>reconditioned part exchange" note; firstly the part you are supplying
>is recon and not new, and secondly, that the deal is part ex.
>
>Perhaps "Please Note: This is the part exchange price for a
>reconditioned part" would spell it out more clearly.
>
The problem there is that you get people asking how much if it isn't
part exchange
--
geoff
geoff
<the.wa...@gmx.co.uk> writes
>I'd go with John Rumm's suggestion, 'This is the part exchange price for a
>reconditioned unit.'
>
>One or two others have come up with comments like 'perfectly obvious what
>you meant'. If they are used to a pex system for boiler replacements, then
>yes, they would have an innate understanding of how 'the system' works.
>Significant, however, that this guy didn't.
>
>As a complete aside, do you get many who buy but don't return the faulty
>item in pex?
>
old item and that I'll charge them the price of a new item does the
trick
--
geoff
geoff
<Andy...@nosuch.co.uk> writes
Better
--
geoff
Heliotrope Smith
"js.b1" <js...@ntlworld.com> wrote in message
news:01bafc33-c232-420d...@r5g2000yqb.googlegroups.com...
I think a hyphen may help:
- This is a reconditioned part-exchange (implicit)
This to me still seems to imply that he has taken this in px, done it up and
is selling it on.
- This is a reconditioned part sold part-exchange (explicit)
Much clearer.
geoff
<01bafc33-c232-420d...@r5g2000yqb.googlegroups.com>,
js.b1 <js...@ntlworld.com> writes
Good pointer
cheers
--
geoff
Grimly Curmudgeon
drugs began to take hold. I remember The Wanderer
<the.wa...@gmx.co.uk> saying something like:
>> Oh fur fucks sake.
>> You'd have to have your head up your arse to not know what it meant.
>
>Bollocks. I had to write out instructions regularly in a very precise
>manner. The dictum was always 'Clear, Concise, Accurate' His wording may be
>concise, it certainly ain't clear, and I'm doubting whethet it's accurate
>as it stands.
>
>Now, unless you've anything useful to say, fuck off.
So, the term used, as has been used for generations in the world of
engineering supply, isn't crystal clear?
Are you sure you aren't Roger the todger, or just being a thicko?
Cicero
=================================================
Go a step further and charge a refundable deposit at the time of sale.
Make it clear that refund is conditional on a faulty item being returned
which is suitable for your refurbishing process. This is common practice
in the motor trade and ensures that you don't lose out either to
non-returners or items damaged beyond repair. Motor factors won't accept
items like starter motors with broken casing lugs etc. A bit more paper
work for you to do the refund but worthwhile to avoid misunderstandings.
Cic.
--
=================================================
Using Ubuntu Linux
Windows shown the door
=================================================
geoff
<shel...@hellfire.co.uk> writes
>On Sun, 08 Nov 2009 13:54:34 +0000, geoff wrote:
>
>> In message <GcKdnXt72N7E8WvX...@brightview.co.uk>, Andy Cap
>> <Andy...@nosuch.co.uk> writes
>>>John Rumm wrote:
>>>
>>>> Perhaps "Please Note: This is the part exchange price for a
>>>>reconditioned part" would spell it out more clearly.
>>>>
>>>
>>>I would go for 'The part I am supplying has been reconditioned and the
>>>price is based on you returning the faulty item to me immediately.'
>>
>>
>> Better
>
>=================================================
>
>Go a step further and charge a refundable deposit at the time of sale.
>Make it clear that refund is conditional on a faulty item being returned
>which is suitable for your refurbishing process. This is common practice
>in the motor trade and ensures that you don't lose out either to
>non-returners or items damaged beyond repair. Motor factors won't accept
>items like starter motors with broken casing lugs etc. A bit more paper
>work for you to do the refund but worthwhile to avoid misunderstandings.
>
the customer to return the old item to avoid their own loss
--
geoff
Usenet Nutter
wrote:
>On Sun, 08 Nov 2009 13:54:34 +0000, geoff wrote:
>
>> In message <GcKdnXt72N7E8WvX...@brightview.co.uk>, Andy Cap
>> <Andy...@nosuch.co.uk> writes
>>>John Rumm wrote:
>>>
>>>> Perhaps "Please Note: This is the part exchange price for a
>>>>reconditioned part" would spell it out more clearly.
>>>>
>>>
>>>I would go for 'The part I am supplying has been reconditioned and the
>>>price is based on you returning the faulty item to me immediately.'
>>
>>
>> Better
>
>=================================================
>
>Go a step further and charge a refundable deposit at the time of sale.
>Make it clear that refund is conditional on a faulty item being returned
>which is suitable for your refurbishing process. This is common practice
>in the motor trade and ensures that you don't lose out either to
>non-returners or items damaged beyond repair. Motor factors won't accept
>items like starter motors with broken casing lugs etc. A bit more paper
>work for you to do the refund but worthwhile to avoid misunderstandings.
>
>Cic.
And not only that ..this process allows folk to use their cars to get
to and from Motor Factors using the car that needs repair ( depending
on what is faulty of course) ,sort it at home then drive back and
collect their deposit on production of a serviceable item .
The Wanderer
As I thought, nothing useful to add.
--
The Wanderer
Wine Improves with age. The older I get the better it tastes!
Owain
> >As a complete aside, do you get many who buy but don't return the faulty
> >item in pex?
> I usually find that a gentle reminder that they haven't yet returned the
> old item and that I'll charge them the price of a new item does the
> trick
"But you haven't sold me a new item"
or
"But I put it in the bin"
Owain
Dave Plowman (News)
geoff <ra...@kateda.org> wrote:
> In message <hd516q$jqg$1...@news.albasani.net>, Roger
> <roger2...@ntlworld.com> writes
> > You clearly have limited knowledge of the way the English language
> >works.
> Oh do fuck off
Shows good, clear, understanding of the English language.
--
*Dancing is a perpendicular expression of a horizontal desire *
Dave Plowman da...@davenoise.co.uk London SW
To e-mail, change noise into sound.
geoff
<f8e6adee-6551-4662...@o10g2000yqa.googlegroups.com>,
Owain <spuorg...@gowanhill.com> writes
>On 8 Nov, 13:58, geoff wrote:
>> >As a complete aside, do you get many who buy but don't return the faulty
>> >item in pex?
>> I usually find that a gentle reminder that they haven't yet returned the
>> old item and that I'll charge them the price of a new item does the
>> trick
>
>"But you haven't sold me a new item"
The cost for me to replace when they haven't abided by the T&C
>
>or
>
>"But I put it in the bin"
Rare - more likely that "the plumber took it with him"
"then get it back again ..."
>
>Owain
>
--
geoff
John Rumm
Yup, I like that ;-)
John Rumm
Perhaps you ought to list two prices - Price, and Part Ex price. With a
note saying Part Ex price is conditional on the faulty one being sent
within 7 days.
Price could simply be the "New" price plus a markup on the makers price
to you. So if someone wants one without part ex, you order a new one and
ship it to them at a profit.
John Rumm
> The Computer Exchange site is pretty unambiguous. We buy xyz for �xxx,
> we sell xyz for �xxx. That way the fitter gets his pcb sent promptly,
> and knows how much he'll receive when he gets round to sending the old
> one off.
> I imagine most of these guys want the pcb now, and the admin they take
> care of at the weekend. Lining up at the post office in the middle of
> the week? I don't think so
That would be one way of phrasing it; "We sell reconditioned PCBs for
�xx, and we will pay �yy for your faulty unit if returned to us within 7
days".
That is fair enough if you are prepared to sell one and not receive a
part ex some of the time, or for that matter be prepared to buy a fualty
one and not sell a recon one.
Obviously the business works on the principle that a supply of faulty
ones is ongoing.
geoff
Rumm <see.my.s...@nowhere.null> writes
>Andy Cap wrote:
>> John Rumm wrote:
>>
>>> Perhaps "Please Note: This is the part exchange price for a
>>>reconditioned part" would spell it out more clearly.
>>>
>>>
>>>
>> I would go for 'The part I am supplying has been reconditioned and
>>the price is based on you returning the faulty item to me immediately.'
>
>Yup, I like that ;-)
Something along those lines then ...
>
--
geoff
geoff
Rumm <see.my.s...@nowhere.null> writes
>Stuart Noble wrote:
>
>> The Computer Exchange site is pretty unambiguous. We buy xyz for
>>�xxx, we sell xyz for �xxx. That way the fitter gets his pcb sent
>>promptly, and knows how much he'll receive when he gets round to
>>sending the old one off.
>> I imagine most of these guys want the pcb now, and the admin they
>>take care of at the weekend. Lining up at the post office in the
>>middle of the week? I don't think so
>
>That would be one way of phrasing it; "We sell reconditioned PCBs for
>�xx, and we will pay �yy for your faulty unit if returned to us within
>7 days".
>
>That is fair enough if you are prepared to sell one and not receive a
>part ex some of the time, or for that matter be prepared to buy a
>fualty one and not sell a recon one.
No - you're completely losing the concept of what we do
its effectively an upfront exchange service (where possible) - not a
cheap supply of repaired parts
>
>Obviously the business works on the principle that a supply of faulty
>ones is ongoing.
>
>
--
geoff
geoff
Rumm <see.my.s...@nowhere.null> writes
>>>
>>> The Ts&Cs spell it out ok AFAICS. The slight ambiguity comes from
>>>the fact you are communicating two things in your short "This is a
>>>reconditioned part exchange" note; firstly the part you are supplying
>>>is recon and not new, and secondly, that the deal is part ex.
>>>
>>> Perhaps "Please Note: This is the part exchange price for a
>>>reconditioned part" would spell it out more clearly.
>>>
>> The problem there is that you get people asking how much if it isn't
>>part exchange
>
>Perhaps you ought to list two prices - Price, and Part Ex price. With a
>note saying Part Ex price is conditional on the faulty one being sent
>within 7 days.
There is only one price - part-ex
I depend on returns for stock
--
geoff
Tim Lamb
Rumm <see.my.s...@nowhere.null> writes
>Andy Cap wrote:
>> John Rumm wrote:
>>
>>> Perhaps "Please Note: This is the part exchange price for a
>>>reconditioned part" would spell it out more clearly.
>>>
>>>
>>>
>> I would go for 'The part I am supplying has been reconditioned and
>>the price is based on you returning the faulty item to me immediately.'
>
>Yup, I like that ;-)
Or, if words are expensive, .... the price for the reconditioned part
supplied is based on the immediate return of the faulty item....:-)
regards
>
--
Tim Lamb
geoff
<t...@marfordfarm.demon.co.uk> writes
--
geoff
Davey
"Ash" <B...@bobsworld.co.uk> wrote in message
news:fridnR9i9anlmmvX...@eclipse.net.uk...
>>
>> well it makes sense to you and to me,
>> but in this throw-away world we now live in
>> how many people have ever "part exchanged" anything before.
>>
>
> Your right there ... my son borrowed the Tom-Tom the other week and when
> he returned it on Friday it was less the power lead. Upon been asked where
> the power lead was he said the wire had come out of the cigarette lighter
> connector so he threw the lead away ... when asked why he didn't bring it
> back so I could try and fix it he said they're only around a fiver to buy
> new so why repair it! Needless to say he isn't offering to pay ... words
> fail me.
Personally, I blame the parents :)
Andy Champ
It clears up the only potential confusion - this part is an exchange
unit which is sold on a part-exchange basis...
ISTR discussing this with you first time I bought one of your bits - a
fan with motor - and it was IIRC the fan you wanted, not the motor.
Andy
Usenet Nutter
Which is why other suggestions have said to add on a Returnable
Deposit to be repaid when the old unit is returned ,same way as Motor
Factors do.
Grimly Curmudgeon
drugs began to take hold. I remember The Wanderer
<the.wa...@gmx.co.uk> saying something like:
>> Are you sure you aren't Roger the todger, or just being a thicko?
>
>As I thought, nothing useful to add.
I thought I was being clear, concise and accurate.
Twat.
The Wanderer
Lay off the booze, it makes you even more objectionable.
robgraham
> > well it makes sense to you and to me,
> > but in this throw-away world we now live in
> > how many people have ever "part exchanged" anything before.
>
> Your right there ... my son borrowed the Tom-Tom the other week and when he
> returned it on Friday it was less the power lead. Upon been asked where the
> power lead was he said the wire had come out of the cigarette lighter
> connector so he threw the lead away ... when asked why he didn't bring it
> back so I could try and fix it he said they're only around a fiver to buy
> new so why repair it! Needless to say he isn't offering to pay ... words
> fail me.
Well as we're having a bit of a slagging war in this thread, I blame
you for that - typical modern father who is so hands off with his
son's upbringing that the boy doesn't know that his father can repair
everything !! (Tongue well stuck in cheek).
I sympathise - and it's not only the attitude of a new one can be
bought, but the failure to understand that you return something
'better', and not 'worser', than when you borrowed it.
Rob
Stuart Noble
> In message <WpednXbORoiIlWrX...@brightview.co.uk>, John
> Rumm <see.my.s...@nowhere.null> writes
>> Stuart Noble wrote:
>>
>>> The Computer Exchange site is pretty unambiguous. We buy xyz for
>>> sending the old one off.
>>> I imagine most of these guys want the pcb now, and the admin they
>>> take care of at the weekend. Lining up at the post office in the
>>> middle of the week? I don't think so
>>
>> That would be one way of phrasing it; "We sell reconditioned PCBs for
>>
>> That is fair enough if you are prepared to sell one and not receive a
>> part ex some of the time, or for that matter be prepared to buy a
>> fualty one and not sell a recon one.
>
> No - you're completely losing the concept of what we do
>
> its effectively an upfront exchange service (where possible) - not a
> cheap supply of repaired parts
>
>>
>> Obviously the business works on the principle that a supply of faulty
>> ones is ongoing.
>>
>>
>
So, boiler fails in the middle of winter. The customer or the fitter
sends the pcb to you and waits for it to be returned? What price does
one put on being without heating for 3 or 4 days? I might be tempted to
just fit a new one and be done with it.
Unless there's a way for you to send out a recon pcb the same day, it
seems to me you're missing a lot of opportunities. I don't know what the
problems are of stocking a range of pcbs but, as long as there's a
financial incentive for the fitter to return the old one, he probably
will, albeit after the event.
Andy Burns
> So, boiler fails in the middle of winter. The customer or the fitter
> sends the pcb to you and waits for it to be returned? What price does
> one put on being without heating for 3 or 4 days? I might be tempted to
> just fit a new one and be done with it.
> Unless there's a way for you to send out a recon pcb the same day, it
> seems to me you're missing a lot of opportunities.
I believe he *does* send out a reconditioned unit first, then expects
the broken one to be sent back in exchange asap ... seems like a fair
system until someone takes the piss.
Stuart Noble
You can trust a gas fitter to play fair :-)
Grimly Curmudgeon
<stuart...@ntlworld.com> saying something like:
>So, boiler fails in the middle of winter. The customer or the fitter
>sends the pcb to you and waits for it to be returned? What price does
>one put on being without heating for 3 or 4 days? I might be tempted to
>just fit a new one and be done with it.
As sometimes happens, ime. Unless there is a Geoffunit handy.
>Unless there's a way for you to send out a recon pcb the same day, it
>seems to me you're missing a lot of opportunities. I don't know what the
>problems are of stocking a range of pcbs but, as long as there's a
>financial incentive for the fitter to return the old one, he probably
>will, albeit after the event.
The duff one gets sent to Geoff and a repaired exhange unit is now kept
in stock for the next time one is needed.
Grimly Curmudgeon
<to...@tabard.freeserve.co.uk> saying something like:
>Table for sale by lady with Queen Anne legs.
French Polisher upstairs.
geoff
<stuart...@ntlworld.com> writes
That's what I do - I send out (of course, there are boards or fans I
don't have in stock at the time, and people have to send in) a pcb or
fan and then the customer has nominally a week to return their old part.
This is where the "part exchange" seems to have caused confusion to this
particular fitter
--
geoff
Owain
> Table for sale by lady withQueenAnnelegs.
Just found on Ebay:
RED VINTAGE TELEPHONE IN GOOD WORKING ORDER USED TILL NOW BUT HAVE BUT
SELLING AS IVE CHANGED COLOUR.
Michael Jackson would be so proud.
Owain
geoff
<d6a9b6ab-d031-44c1...@v36g2000yqv.googlegroups.com>,
Owain <spuorg...@gowanhill.com> writes
duh
--
geoff
Pete Verdon
> Yes it's perfectly clear - we're selling you a part that we acquired
> in part exchange and which we've reconditioned;-)
> I wish I had a pound or even a penny for every instance I've seen when
> someone thinks it's perfectly clear because they wrote it, they knew
> what the meant to say, and it makes perfect sense to them. What you
> need to test is whether it's clear and unambiguous to the actual
> people who need to read and understand/follow it, and you've just
> found out the answer to that one.
Seconded. When I first read Geoff's post I got it exactly backwards, and
thought his point was "why does this numpty think that I want his old
broken parts back?". I assumed he was selling on items that he had taken
in part-exchange for new ones, just like a car dealer sends his incoming
part-exes out to auction.
It might be obvious to those in the industry who know that this kind of
exchange is common practice, or especially to those who know that Geoff
is in that line of business, but to the layman it's at best ambiguous.
Pete