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Dave Plowman (News)  
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 More options Jun 13 2012, 8:22 am
Newsgroups: uk.d-i-y
From: "Dave Plowman (News)" <d...@davenoise.co.uk>
Date: Wed, 13 Jun 2012 13:22:35 +0100
Local: Wed, Jun 13 2012 8:22 am
Subject: Ebay - good service.
Lots seem to criticise using Ebay so here's a contrary view. Since it's
said people are quicker to complain than praise.

Bought a computer midi tower case and PS from an (unknown to me) supplier
at a good price. It arrived damaged - the front plastic panel was broken
off due to it being dropped. The bottom of the steel frame was slightly
dented too.

Contacted the supplier and sent some pics of the damage as requested. Two
days later got a full refund via Paypal. Not required to send the old unit
back. So I've got a free PS, and a case which I could repair invisibly if
needed

--
*Why do psychics have to ask you for your name? *

    Dave Plowman        d...@davenoise.co.uk           London SW
                  To e-mail, change noise into sound.


 
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Ben Blaukopf  
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 More options Jun 13 2012, 9:32 am
Newsgroups: uk.d-i-y
From: Ben Blaukopf <bblauk...@airsource.co.uk>
Date: Wed, 13 Jun 2012 06:32:51 -0700 (PDT)
Local: Wed, Jun 13 2012 9:32 am
Subject: Re: Ebay - good service.
On Jun 13, 1:22 pm, "Dave Plowman (News)" <d...@davenoise.co.uk>
wrote:

> Lots seem to criticise using Ebay so here's a contrary view. Since it's
> said people are quicker to complain than praise.

> Bought a computer midi tower case and PS from an (unknown to me) supplier
> at a good price. It arrived damaged - the front plastic panel was broken
> off due to it being dropped. The bottom of the steel frame was slightly
> dented too.

> Contacted the supplier and sent some pics of the damage as requested. Two
> days later got a full refund via Paypal. Not required to send the old unit
> back. So I've got a free PS, and a case which I could repair invisibly if
> needed

Surely it's the supplier (unnamed!) who deserves credit here, not
eBay??

 
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Dave Plowman (News)  
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 More options Jun 13 2012, 10:17 am
Newsgroups: uk.d-i-y
From: "Dave Plowman (News)" <d...@davenoise.co.uk>
Date: Wed, 13 Jun 2012 15:17:03 +0100
Local: Wed, Jun 13 2012 10:17 am
Subject: Re: Ebay - good service.
In article
<5a7ff2ba-1d01-40d2-b975-6b1d300cf...@d6g2000vbe.googlegroups.com>,
   Ben Blaukopf <bblauk...@airsource.co.uk> wrote:

> On Jun 13, 1:22 pm, "Dave Plowman (News)" <d...@davenoise.co.uk>
> wrote:
> > Lots seem to criticise using Ebay so here's a contrary view. Since
> > it's said people are quicker to complain than praise.

> > Bought a computer midi tower case and PS from an (unknown to me)
> > supplier at a good price. It arrived damaged - the front plastic panel
> > was broken off due to it being dropped. The bottom of the steel frame
> > was slightly dented too.

> > Contacted the supplier and sent some pics of the damage as requested.
> > Two days later got a full refund via Paypal. Not required to send the
> > old unit back. So I've got a free PS, and a case which I could repair
> > invisibly if needed
> Surely it's the supplier (unnamed!) who deserves credit here, not eBay??

Both, I'd say. The Ebay feedback system means suppliers want to maintain a
good score. Which doesn't apply to ordinary mail order.

The supplier's Ebay name is  'prouneed'

--
*Why is "abbreviated" such a long word?

    Dave Plowman        d...@davenoise.co.uk           London SW
                  To e-mail, change noise into sound.


 
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Adrian C  
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 More options Jun 13 2012, 3:31 pm
Newsgroups: uk.d-i-y
From: Adrian C <em...@here.invalid>
Date: Wed, 13 Jun 2012 20:31:08 +0100
Local: Wed, Jun 13 2012 3:31 pm
Subject: Re: Ebay - good service.
On 13/06/2012 13:22, Dave Plowman (News) wrote:

> Lots seem to criticise using Ebay so here's a contrary view. Since it's
> said people are quicker to complain than praise.

> Bought a computer midi tower case and PS from an (unknown to me) supplier
> at a good price. It arrived damaged - the front plastic panel was broken
> off due to it being dropped. The bottom of the steel frame was slightly
> dented too.

> Contacted the supplier and sent some pics of the damage as requested. Two
> days later got a full refund via Paypal. Not required to send the old unit
> back. So I've got a free PS, and a case which I could repair invisibly if
> needed

I ordered an original Sky remote control on eBay.

What arrived was a knock-off, made from plastic one grade away from cheese.

I complained pretty sharply to the retailer, and got a friendly response
and pretty quick refund. Told to keep the item.

Now do I compliment postively for great customer service (the quick
refund), or negatively for them attempting a rip off?

Hmmm....

--
Adrian C


 
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Jim K  
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 More options Jun 13 2012, 3:35 pm
Newsgroups: uk.d-i-y
From: "Jim K" <jk989...@gmail.com>
Date: Wed, 13 Jun 2012 20:35:10 +0100
Local: Wed, Jun 13 2012 3:35 pm
Subject: Re: Ebay - good service.
On Wed, 13 Jun 2012 15:17:03 +0100, Dave Plowman (News)  

perhaps if delivered by courier the supplier could claim their costs from  
the courier?
Still good service tho.

I buy on ebay a lot and, generally, sticking with 100% feedback sellers,  
paying by paypal, and, sadly now after too many duds, -avoiding ahem  
"foreign sounding" sellers, are my guiding rules.

Jim K


 
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Mathew Newton  
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 More options Jun 13 2012, 4:24 pm
Newsgroups: uk.d-i-y
From: Mathew Newton <use...@newtonnet.co.uk>
Date: Wed, 13 Jun 2012 13:24:39 -0700 (PDT)
Local: Wed, Jun 13 2012 4:24 pm
Subject: Re: Ebay - good service.

On Wednesday, June 13, 2012 8:31:08 PM UTC+1, Adrian C wrote:
> I ordered an original Sky remote control on eBay.
> What arrived was a knock-off, made from plastic one grade away from cheese.
> [...]
> Now do I compliment postively for great customer service (the quick
> refund), or negatively for them attempting a rip off?

Surely the latter. The purpose of the feedback system is to inform other potential buyers of what they might expect to give them confidence (or not).

There's nothing worthy of praise if a fraudster refunds you promptly. That's like thanking someone for not mugging you.

Mathew


 
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Rod Speed  
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 More options Jun 13 2012, 5:15 pm
Newsgroups: uk.d-i-y
From: "Rod Speed" <rod.speed....@gmail.com>
Date: Thu, 14 Jun 2012 07:15:18 +1000
Local: Wed, Jun 13 2012 5:15 pm
Subject: Re: Ebay - good service.
Mathew Newton <use...@newtonnet.co.uk> wrote

> Adrian C wrote
>> I ordered an original Sky remote control on eBay.
>> What arrived was a knock-off, made from
>> plastic one grade away from cheese.
>> Now do I compliment postively for great customer service
>> (the quick refund), or negatively for them attempting a rip off?
> Surely the latter.

Not necessarily.

> The purpose of the feedback system is to inform other potential
> buyers of what they might expect to give them confidence (or not).
> There's nothing worthy of praise if a fraudster refunds you promptly.
> That's like thanking someone for not mugging you.

Dunno. Particularly with those that drop ship,
it can also be the ebay seller didn't realise that
their supplier had changed the device etc.

The obvious thing to so is say what happened in the feedback
and let others reading that decide for themselves if they like
that risk with someone drop shipping or not etc.  


 
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Mike Barnes  
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 More options Jun 13 2012, 5:56 pm
Newsgroups: uk.d-i-y
From: Mike Barnes <mikebar...@bluebottle.com>
Date: Wed, 13 Jun 2012 22:56:25 +0100
Local: Wed, Jun 13 2012 5:56 pm
Subject: Re: Ebay - good service.
Jim K <jk989...@gmail.com>:

>I buy on ebay a lot and, generally, sticking with 100% feedback
>sellers,  paying by paypal, and, sadly now after too many duds, -
>avoiding ahem  "foreign sounding" sellers, are my guiding rules.

I buy quite a lot from the far east and they've been great people to
deal with.

--
Mike Barnes


 
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Dave Plowman (News)  
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 More options Jun 13 2012, 6:37 pm
Newsgroups: uk.d-i-y
From: "Dave Plowman (News)" <d...@davenoise.co.uk>
Date: Wed, 13 Jun 2012 23:37:38 +0100
Local: Wed, Jun 13 2012 6:37 pm
Subject: Re: Ebay - good service.
In article <kFRTfCMJyQ2PF...@g52lk5g23lkgk3lk345g.invalid>,
   Mike Barnes <mikebar...@bluebottle.com> wrote:

> Jim K <jk989...@gmail.com>:
> >I buy on ebay a lot and, generally, sticking with 100% feedback
> >sellers,  paying by paypal, and, sadly now after too many duds, -
> >avoiding ahem  "foreign sounding" sellers, are my guiding rules.
> I buy quite a lot from the far east and they've been great people to
> deal with.

Same here - mainly electronic components. Never ceases to amaze me how
they sell for a price including postage when it would cost me more just to
post something there.

--
*The problem with the world is that everyone is a few drinks behind *

    Dave Plowman        d...@davenoise.co.uk           London SW
                  To e-mail, change noise into sound.


 
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The Natural Philosopher  
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 More options Jun 13 2012, 6:40 pm
Newsgroups: uk.d-i-y
From: The Natural Philosopher <t...@invalid.invalid>
Date: Wed, 13 Jun 2012 23:40:32 +0100
Local: Wed, Jun 13 2012 6:40 pm
Subject: Re: Ebay - good service.
Dave Plowman (News) wrote:
> In article <kFRTfCMJyQ2PF...@g52lk5g23lkgk3lk345g.invalid>,
>    Mike Barnes <mikebar...@bluebottle.com> wrote:
>> Jim K <jk989...@gmail.com>:
>>> I buy on ebay a lot and, generally, sticking with 100% feedback
>>> sellers,  paying by paypal, and, sadly now after too many duds, -
>>> avoiding ahem  "foreign sounding" sellers, are my guiding rules.

>> I buy quite a lot from the far east and they've been great people to
>> deal with.

> Same here - mainly electronic components. Never ceases to amaze me how
> they sell for a price including postage when it would cost me more just to
> post something there.

state subsidised postal service in these keen export oriented  places..

Remember the aim of Bl;air was to destroy jobs in the private sector so
once everyone worked in the public sector everyone would vote labour. De
facto Marxism. The quieter way.

--
To people who know nothing, anything is possible.
To people who know too much, it is a sad fact
that they know how little is really possible -
and how hard it is to achieve it.


 
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Dave Plowman (News)  
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 More options Jun 13 2012, 6:59 pm
Newsgroups: uk.d-i-y
From: "Dave Plowman (News)" <d...@davenoise.co.uk>
Date: Wed, 13 Jun 2012 23:59:26 +0100
Local: Wed, Jun 13 2012 6:59 pm
Subject: Re: Ebay - good service.
In article <jrb4t0$1d...@news.albasani.net>,
   The Natural Philosopher <t...@invalid.invalid> wrote:

> Remember the aim of Bl;air was to destroy jobs in the private sector so
> once everyone worked in the public sector everyone would vote labour. De
> facto Marxism. The quieter way.

But it's taken Cameron to destroy even more.

--
*Be more or less specific *

    Dave Plowman        d...@davenoise.co.uk           London SW
                  To e-mail, change noise into sound.


 
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Rod Speed  
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 More options Jun 13 2012, 7:26 pm
Newsgroups: uk.d-i-y
From: "Rod Speed" <rod.speed....@gmail.com>
Date: Thu, 14 Jun 2012 09:26:54 +1000
Local: Wed, Jun 13 2012 7:26 pm
Subject: Re: Ebay - good service.

"The Natural Philosopher" <t...@invalid.invalid> wrote in message
news:jrb4t0$1dk$1@news.albasani.net...

Completely off with the fucking fairys, as always.

 
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Rod Speed  
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 More options Jun 13 2012, 7:29 pm
Newsgroups: uk.d-i-y
From: "Rod Speed" <rod.speed....@gmail.com>
Date: Thu, 14 Jun 2012 09:29:39 +1000
Local: Wed, Jun 13 2012 7:29 pm
Subject: Re: Ebay - good service.
Dave Plowman (News) <d...@davenoise.co.uk> wrote

> The Natural Philosopher <t...@invalid.invalid> wrote
>> Remember the aim of Bl;air was to destroy jobs in the private
>> sector so once everyone worked in the public sector everyone
>> would vote labour. De facto Marxism. The quieter way.

Completely off with the fucking fairys, as always.

> But it's taken Cameron to destroy even more.

Nope, the GFC did that and that happened on Blair's watch.  

 
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dennis@home  
View profile  
 More options Jun 13 2012, 7:30 pm
Newsgroups: uk.d-i-y
From: "dennis@home" <den...@killspam.kicks-ass.net>
Date: Thu, 14 Jun 2012 00:30:31 +0100
Local: Wed, Jun 13 2012 7:30 pm
Subject: Re: Ebay - good service.

"Dave Plowman (News)" <d...@davenoise.co.uk> wrote in message
news:529f6814bddave@davenoise.co.uk...

> But it's taken Cameron to destroy even more.

Shame that's a lie.. there are more people in work now than when B Liar was
in power.
There are also more people on the dole.

 
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scorched  
View profile  
 More options Jun 13 2012, 8:15 pm
Newsgroups: uk.d-i-y
From: "scorched" <a...@b.com>
Date: Thu, 14 Jun 2012 01:15:58 +0100
Local: Wed, Jun 13 2012 8:15 pm
Subject: Re: Ebay - good service.

"dennis@home" <den...@killspam.kicks-ass.net> wrote in message

news:jrb7qp$6vi$1@news.albasani.net...

> "Dave Plowman (News)" <d...@davenoise.co.uk> wrote in message
> news:529f6814bddave@davenoise.co.uk...

>> But it's taken Cameron to destroy even more.

> Shame that's a lie.. there are more people in work now than when B Liar
> was in power.
> There are also more people on the dole.

Ahhhhh, so compared to a couple of years back, your average Joe (i.e, me) is
better off under Cameron?
Right on the button again, Dennis.

 
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scorched  
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 More options Jun 13 2012, 8:59 pm
Newsgroups: uk.d-i-y
From: "scorched" <a...@b.com>
Date: Thu, 14 Jun 2012 01:59:54 +0100
Local: Wed, Jun 13 2012 8:59 pm
Subject: Re: Ebay - good service.

"scorched" <a...@b.com> wrote in message

news:4fd92d43$0$1555$c3e8da3$33a0879d@news.astraweb.com...

Forgive me, Dennis, but if more people are in work and more people are on
the dole, where did these extra fuckers come from?

 
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Owain  
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 More options Jun 14 2012, 3:45 am
Newsgroups: uk.d-i-y
From: Owain <spuorgelg...@gowanhill.com>
Date: Thu, 14 Jun 2012 00:45:20 -0700 (PDT)
Local: Thurs, Jun 14 2012 3:45 am
Subject: Re: Ebay - good service.
On Jun 14, 1:59 am, "scorched" <a...@b.com> wrote:

> Forgive me, Dennis, but if more people are in work and more people are on
> the dole, where did these extra fuckers come from?

Poland (in work)
Somalia (on dole)

Owain


 
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Lobster  
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 More options Jun 14 2012, 5:13 am
Newsgroups: uk.d-i-y
From: Lobster <davidlobsterpot...@hotmail.com>
Date: Thu, 14 Jun 2012 10:13:19 +0100
Local: Thurs, Jun 14 2012 5:13 am
Subject: Re: Ebay - good service.
On 13/06/2012 15:17, Dave Plowman (News) wrote:

I'm not normally a fan of the ebay feedback system but in that respect
it's good - the other thing is that you've probably got a high, good f/b
score which means that your supplier probably trusts you not to be
taking the mick, and isn't requiring you to return the damaged goods as
proof - that benefits him by not having to cover your return shipping costs.

My big gripe with it though (when I'm selling) is that you can have a
totally unreasonable, newbie buyer with a throwaway account have you
jumping through hoops, basically holding you to ransom because you know
he'll give you negative feedback on a whim, with absolutely no detriment
to himself.

David


 
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Lobster  
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 More options Jun 14 2012, 5:16 am
Newsgroups: uk.d-i-y
From: Lobster <davidlobsterpot...@hotmail.com>
Date: Thu, 14 Jun 2012 10:16:01 +0100
Local: Thurs, Jun 14 2012 5:16 am
Subject: Re: Ebay - good service.
On 13/06/2012 20:31, Adrian C wrote:

Neutral? "Item was not original as stated, but supplier provided prompt
refund"

David


 
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dennis@home  
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 More options Jun 14 2012, 6:23 am
Newsgroups: uk.d-i-y
From: "dennis@home" <den...@killspam.kicks-ass.net>
Date: Thu, 14 Jun 2012 11:23:54 +0100
Local: Thurs, Jun 14 2012 6:23 am
Subject: Re: Ebay - good service.

"scorched" <a...@b.com> wrote in message

news:4fd92d43$0$1555$c3e8da3$33a0879d@news.astraweb.com...

I doubt if many are better off ATM.
There is a lot of debt that will screw up the average joe.
B Liar has even got people like me (no mortgage and no personal debt) into
lots of debt.

> Right on the button again, Dennis.

Thanks.

 
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dennis@home  
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 More options Jun 14 2012, 6:25 am
Newsgroups: uk.d-i-y
From: "dennis@home" <den...@killspam.kicks-ass.net>
Date: Thu, 14 Jun 2012 11:25:49 +0100
Local: Thurs, Jun 14 2012 6:25 am
Subject: Re: Ebay - good service.

"scorched" <a...@b.com> wrote in message

news:4fd9378e$0$1592$c3e8da3$33a0879d@news.astraweb.com...

Growing population, less retirement, more school leavers, partners wanting
to work, etc.

 
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scorched  
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 More options Jun 14 2012, 7:17 am
Newsgroups: uk.d-i-y
From: "scorched" <a...@b.com>
Date: Thu, 14 Jun 2012 12:17:04 +0100
Local: Thurs, Jun 14 2012 7:17 am
Subject: Re: Ebay - good service.

"dennis@home" <den...@killspam.kicks-ass.net> wrote in message

news:jrce3s$7od$1@news.albasani.net...

I see, so Cameron is sorting it all out then?
Goodo.

 
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Steve Firth  
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 More options Jun 14 2012, 8:17 am
Newsgroups: uk.d-i-y
From: Steve Firth <%ste...@malloc.co.uk>
Date: Thu, 14 Jun 2012 12:17:54 +0000 (UTC)
Local: Thurs, Jun 14 2012 8:17 am
Subject: Re: Ebay - good service.
"Dave Plowman (News)" <d...@davenoise.co.uk> wrote:

> In article <kFRTfCMJyQ2PF...@g52lk5g23lkgk3lk345g.invalid>,
>    Mike Barnes <mikebar...@bluebottle.com> wrote:
>> Jim K <jk989...@gmail.com>:
>>> I buy on ebay a lot and, generally, sticking with 100% feedback
>>> sellers,  paying by paypal, and, sadly now after too many duds, -
>>> avoiding ahem  "foreign sounding" sellers, are my guiding rules.

>> I buy quite a lot from the far east and they've been great people to
>> deal with.

> Same here - mainly electronic components. Never ceases to amaze me how
> they sell for a price including postage when it would cost me more just to
> post something there.

I bought a reversing camera and monitor for a van from a Hong Kong seller
recently. Cost minimal (£45) and delivered within 24h because they maintain
stocks in the UK. It's a good unit as well, I'm very impressed with it,
camera includes an IR illuminator and can be used as a rear view mirror as
well as reversing camera.

 
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Steve Firth  
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 More options Jun 14 2012, 8:17 am
Newsgroups: uk.d-i-y
From: Steve Firth <%ste...@malloc.co.uk>
Date: Thu, 14 Jun 2012 12:17:53 +0000 (UTC)
Local: Thurs, Jun 14 2012 8:17 am
Subject: Re: Ebay - good service.

Fucking.

 
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Jim K  
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 More options Jun 14 2012, 8:46 am
Newsgroups: uk.d-i-y
From: "Jim K" <jk989...@gmail.com>
Date: Thu, 14 Jun 2012 13:46:19 +0100
Local: Thurs, Jun 14 2012 8:46 am
Subject: Re: Ebay - good service.
On Wed, 13 Jun 2012 22:56:25 +0100, Mike Barnes  

<mikebar...@bluebottle.com> wrote:
> Jim K <jk989...@gmail.com>:
>> I buy on ebay a lot and, generally, sticking with 100% feedback
>> sellers,  paying by paypal, and, sadly now after too many duds, -
>> avoiding ahem  "foreign sounding" sellers, are my guiding rules.

> I buy quite a lot from the far east and they've been great people to
> deal with.

a little clarification - I too have purchased some stuff from abroad (far  
east) with no issues, sadly the sellers I try to avoid are already in the  
UK.....and frankly some take the p1ss.

Jim K


 
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