Mike
Did I see them removing the tap part of the valve with no mention of
draining down? Do they have some duty of care to their customers - for
example to prevent them being scalded or ruining their home?
--
Murphy's ultimate law is that if something that could go wrong doesn't,
it turns out that it would have been better if it had gone wrong.
Glad it wasn't just me. I thought I'd missed something when I saw that.
Are they completely mad?
--
Dave - The Medway Handyman www.medwayhandyman.co.uk
Never, never, never have anything to do with Homeserve. My insurance
company specified them for a repair here which they totally bodged,
failed to repair the bodge, then failed to come back and repair the
failed bodge. It cost the insurance company a lot more to get the
drain system fully replaced.
I mentioned this to a local builder - he loves it when insurance
companies send them in as he in effect ambulance chases and makes lots
of money re -instating the shambles they leave behind.
Rob