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Dell printer problem

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newshound

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Dec 15, 2009, 5:53:40 PM12/15/09
to
OK I know this is the wrong group, but you guys are smart, and
comp.periphs.printers produced nothing helpful.

I've just notionally run out of toner for the first time on a 1320c laser,
and it's locked up. Within the toolbox software there is a "Use Non-Dell
Cartridge" setting which bypasses the chip, but it insists on a four digit
"password" before accepting any changes. I'm pretty confident I never set
one up (and I've tried my standard PINs).

Anyone know if there is a default code? Have also just emailed Dell Tech
Support

TIA

Steve

Harry Syme

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Dec 15, 2009, 7:43:36 PM12/15/09
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"newshound" <news...@fairadsl.co.uk> wrote in message
news:7oqibkF...@mid.individual.net...

have you tried
admin
password

?

newshound

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Dec 16, 2009, 3:33:58 AM12/16/09
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"Harry Syme" <g...@fuk.com> wrote in message
news:H4WVm.124029$cf1....@newsfe03.ams2...

Thanks; curiously enough, I found stuff somewhere in a manual talking about
default ID and Password being admin, admin, and at one time I was prompted
for ID and password, and these two failed. However after doing a full
reinstall, at the moment the Password window that I get only has one field,
and it will only accept four digits: it rejects any character.

But thanks for the suggestion, I will try your two if I get the two field
box again.
>
>

Chris Whelan

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Dec 16, 2009, 3:52:35 AM12/16/09
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Any help?

http://en.community.dell.com/forums/t/19270640.aspx

Chris

--
Remove prejudice to reply.

JG

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Dec 16, 2009, 5:22:36 AM12/16/09
to

I can't remeber the context now but some six months or so ago I had a
similar problem with a customers printer (can't remember the make) and
he also could not remember ever creating a 'password'. After some
research I spoke to someone who would provide basic support and he/she
suggested 0 0 0 0 ie 4 zeros

Worked like a charm!

Lets hope it does the same for you.

JG

newshound

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Dec 16, 2009, 6:05:55 AM12/16/09
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"JG" <j...@crescentcomputing.co.uk> wrote in message
news:4b28b4fa$2...@news.x-privat.org...

Sadly, I tried four zeros and it just laughed at me (still waiting for email
from Dell Support)

newshound

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Dec 18, 2009, 5:53:28 PM12/18/09
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>> Anyone know if there is a default code? Have also just emailed Dell Tech
>> Support
>>
>> TIA
>>
>> Steve
>
> Any help?
>
> http://en.community.dell.com/forums/t/19270640.aspx
>
> Chris
>
*Still* waiting for a reply from Dell support. Did the full memory reset as
suggested in your link, but the default password isn't any of the obvious
ones (0000, 1234, 1320, etc)

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