OT - Bastard cheapskate buyer from ebay
pookle
received an email from a buyer who questioned my postage charges for case
badges that i have been selling off ebay.
bastard, bastard, bastard cheapskate!!!
basically, for each badge i charge 41 pence towards postage and
packaging. if you have won more than one badge then you simply pay one
lot of postage.
breakdown of that postage charge is - 27 pence stamp, 5 pence for the
plastic polythene bag for the badges (each bag can hold maximum of 4
badges, best quality small envelopes from whs smith 5 pence each,
sellotape, my labels, paper cost for accompanying letter/receipt,
printing cost of labels and receipt. i do not actually make any money on
postage!!!
aparently, he works for royal mail and thinks that i am overcharging. he
thing is, my 160 plus positive rating is based on solid customer service
which includes a no quibble refund if you don't like the product, same
working day posting of items before cheque clears, no quibble replacement
of items if items get lost in post before i get a chance to claim money
back of royal mail.
approximately 1% off all items i post each week get lost. thats an awful
lot. i have had bloody numerous items gone missing in the past since i
started buying off the net and this twat from royal mail has the audacity
to say i am overcharging.
funnily enough, my postage charges are clearly stated on all auction
description.
i am sorry to rant and it is bery difficult for someone to make me angry
but this twat has really made me very angry and i am very much tempted to
leave a negetive feedback on him :(
--
puck
'...blame it in my youth...'
Leon
He might be being difficult but if he's entered an agreement, (as ebay's
terms of agreement state) all questions must be resolved prior to the
auction and the winning bid is binding.
Don't leave negative feedback, he'd only do the same, and besides, I don't
think someone questioning your charges constitutes a negative rating,
just be polite, state he's in the wrong, has little choice, wait for his
feedback for you, and if it's negative, well, f*** him up.
-Leon.
--
----------------------
To reply delete the 'spammed' bit
Bob Eager
> i am sorry to rant here but i am very very annoyed at present having
> received an email from a buyer who questioned my postage charges for case
> badges that i have been selling off ebay.
I know the feeling. I've had that a few times.
Generally (no matter what I sell, unless it's tiny) I charge the actual
postage cost (I weigh it first) plus 20p to cover my costs. I use god
quality new packing material and just occasionally I get iot the wrong
side of a borderline and make a slight loss on P&P.
And still they complain.
--
Bob Eager
rde at tavi.co.uk
PC Server 325; PS/2s 8595*3, 9595*3 (2*P60 + P90), 8535, 8570, 9556*2,
8580*6,
8557*2, 8550, 9577, 8530, P70, PC/AT..
Conor
pu...@kindofblue.plus.com says...
> i am sorry to rant here but i am very very annoyed at present having
> received an email from a buyer who questioned my postage charges for case
> badges that i have been selling off ebay.
>
> bastard, bastard, bastard cheapskate!!!
>
> basically, for each badge i charge 41 pence towards postage and
> packaging. if you have won more than one badge then you simply pay one
> lot of postage.
I always put Packing and Postage fixed at £xxx in bold letters. If they
don't like it then they don't bid. Personally I have never had any
problems but if I've charged a bit much I send it next day special
delivery instead.
However at the moment I'm waiting for a French chap to reply as he bid
on a UK delivey only option and its going to cost £36 to send a
Commodore Amiga and bits to France.
--
_________________________
Conor Turton
conor_...@hotmail.com
ICQ:31909763
_________________________
Conor
@spamcop.net says...
> On Tue, 30 Apr 2002 23:56:05, pookle <pu...@kindofblue.plus.com> wrote:
>
> > i am sorry to rant here but i am very very annoyed at present having
> > received an email from a buyer who questioned my postage charges for case
> > badges that i have been selling off ebay.
>
> I know the feeling. I've had that a few times.
>
> Generally (no matter what I sell, unless it's tiny) I charge the actual
> postage cost (I weigh it first) plus 20p to cover my costs. I use god
> quality new packing material and just occasionally I get iot the wrong
> side of a borderline and make a slight loss on P&P.
>
> And still they complain.
>
tables and tables of different postage charges. Minimum I charge is £1
unless its very small. At £1 sending a PS2 game works out about right
with the postal charge being 84p.
Tim
> >
> > bastard, bastard, bastard cheapskate!!!
> >
I have often actually made a loss on postage having quoted a postal charge
from Pfs booklet and then having to specially wrap it at my expense or find
it weighs more than I thought!
I lost £2 a few months ago on the entire sale!
(IE item quoted at £7 inc post, cost nearly £5 to send! profit should have
been £4!)
I think the only way is to either carefully work out your charges and quote
these (as you have clearly and fairly done) or to overestimate the charge
and add a refund cheque into an envelope attached for the difference when
posted (which is what I do on heavier items now).
I can't understand why anyone would quibble over paying 'actual postage
charges' such as yours.
Pathetic really,
T
Snowdon Computers
news:aao0qv$dqi$1...@newsg4.svr.pol.co.uk...
I never use the 'actual charges' and always specify an amount, similarly I
rarely bid on auctions which advertise 'actual charges' without first asking
for a price.
This way there is no arguments as if the bidder does not agree with it they
simply can deduct it from the total price they want to pay for the item.
Never had a whinge yet but no doubt I will one day.
--
Best regards
Niel Humphreys
Snowdon Computers
sa...@snowdoncomputers.co.uk
LesStenn
Post office some 2 years ago, too many lost and damaged, and now use a courier.
this is clearly stated in auction and NG sales. If requested I will use the
post office and still complainants come in about the prices, estimated a price
a couple of weeks ago, buyer complained so I used the online checker to
calculate and even had to cut & paste the quote from the PO, which was more
than I'd estimated, then by the time packing was added I would have lost £3.00
on the deal. When buying everyone appears to underestimate the cost of shipping
and then assumes the seller is ripping them off.
unfortunately as I don't send many small items the couriers put a premium on
them where 0>6 kg costs £10.00 (inc packaging), on very small items this I
agree is far too high, unless it's urgently required, on the other hand using
their online quotes 1.5kg package is over £4.00, once you get over 2Kg it's
£7.10, both ex packaging. so over 2Kg the couriers are starting to look very
good, and of course they collect, saving time driving into town (fuel costs),
standing in a que for up to an hr (where's the charge for that). On PO items I
lose in 90% of shipments, which is bloody annoying!!!!
and there lies my whinge for a few days
--
Remove the added m to reply
TIA
Les
LesStenn
estimate the cost (I always forward approx weights) pay that amount, I will
purchase the stamps for the amount sent minus a small packing fee (stated) and
mail. If insufficient postage stamps then the buyer will be required to pay the
difference when delivered. Stops any arguments.
use that one with your post office worker
Odie
That Omnipage you sold me and sent via the PO has just popped up in a
popup (what else?) window.
I will bear in mind the hassle it caused you Les - although what price
being known as a Top Trader - and will make it up to you when the
opportunity arises.
Odie
LesStenn
:-) that wasn't you, this referred to other items.... forgot about yours. and
anyway that was only a few pence.
Michael Salem
> Generally (no matter what I sell, unless it's tiny) I charge the actual
> postage cost (I weigh it first) plus 20p to cover my costs. I use god
> quality new packing material and just occasionally I get it the wrong
> side of a borderline and make a slight loss on P&P.
>
> And still they complain.
This is outrageous, given the quality of your new packing material.
John Chapple
<less...@aol.comm> writes
> I don't send many small items the couriers put a premium on
>them where 0>6 kg costs £10.00 (inc packaging), on very small items this I
>agree is far too high, unless it's urgently required, on the other hand using
>their online quotes 1.5kg package is over £4.00, once you get over 2Kg it's
>£7.10, both ex packaging. so over 2Kg the couriers are starting to look very
>good, and of course they collect, saving time driving into town (fuel costs),
>standing in a que for up to an hr (where's the charge for that). On PO items I
>lose in 90% of shipments, which is bloody annoying!!!!
Surely you and other sellers have a decent set of scales? Even I've got
several (including the domestic digital sort which weighs up to a three
or four kilos)
But I've also got one which weighs up to 50kg which would suit even some
(most?) of you big stuff.
Personally, I can't see how anyone whose more seriously into selling can
do without?
John Chapple Phone(+44) 1233 712868
'There are too many bright lights going out' Fax(+44) 1233 713698
Dave Powers
Alex Threlfall
"John Chapple" <j...@ch-w.demon.co.uk> wrote in message
news:+BrCMDAA...@ch-w.demon.co.uk...
I don't bother, if I reckon it's too heavy I have an arrangement with a
local firm whereby I host their site, and they knock off what they owe me
for the parcels I send, and I get a better rate going thru them, cos they go
thru a federation of businesses and get a very good rate for next day.
--
Alex Threlfall - Cyberprog New Media
Computer Hardware | Web Hosting | Software Development
www.cyberprog.com | www.cyberprog.net | www.cyberprog.co.uk
***Beware when replying - Spamtrap Active***
Steve
"Conor" <conor_...@hotmail.com> wrote in message
news:MPG.173946b84...@news.claranews.com...
> In article <MPG.17393f584...@news.ntlworld.com>,
> pu...@kindofblue.plus.com says...
> > i am sorry to rant here but i am very very annoyed at present having
> > received an email from a buyer who questioned my postage charges for
case
> > badges that i have been selling off ebay.
> >
> > bastard, bastard, bastard cheapskate!!!
> >
> > basically, for each badge i charge 41 pence towards postage and
> > packaging. if you have won more than one badge then you simply pay one
> > lot of postage.
>
> I always put Packing and Postage fixed at £xxx in bold letters. If they
> don't like it then they don't bid. Personally I have never had any
> problems but if I've charged a bit much I send it next day special
> delivery instead.
>
> However at the moment I'm waiting for a French chap to reply as he bid
> on a UK delivey only option and its going to cost £36 to send a
> Commodore Amiga and bits to France.
Ah, the "I didn't read the bit that said England only" problem. Been there,
done that. One chap got the hump with me because it ended up costing £80 to
send a computer to Nevada one time. Glad I don't sell much computer kit on
eBay anymore.
DrSteveW
Retrowarez.com
Unimobiles.com
wrote:
<snip rant>
Always make clear that the charge is for postage and packaging, not
just postage. If anyone complains than we point out any profit goes
towards the cost of returns or refunds, and the reason we have a flat
fee of £5 recorded £7.50 special is simplicity.
To those who have knocked the post office, out of 500 handsets sent
Royal Mail only about 2 got damaged, and 1 lost (which they found).
Generally it is fairly cheap, good service. However for computer
equipment which is heavy/high value then parcel2go.com would be better
:)
Sounds like the guy is trying to get out of buying. Got sick of these
type of people and just leave them negative feedback now. Sure, we've
had more negative and neutral comments in return, but you can always
respond saying he didn't pay.
Regards
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