Unable to install Ubiquity

[Donkan]

I just found Ubiquity and i can see that it has great potential, but i
have one problem, Ubiquity is unable to install in firefox. Is this a
comon problem? I have Firefox 3.0.11 and when i try installing the
alpha or the beta the installation seems to go allright but when i
restart firefox Ubiquity isnt installed. Anyone have any idea of what
might be the problem?

Regards
Donkan

[Heather]

Donkan,

I've seen a few people report this bug with a new Ubiquity install on
Firefox 3.0.11. As Jono mentioned in another post, there is a preview
release of a new version of Ubiquity scheduled for tomorrow (or maybe
later today?), and hopefully (fingers crossed) that won't have the
same install problems.

Heather

[Jell]

I am having the same problem, with 0.5. Install appears to complete,
but when I restart Firefox Ubiquity is not listed in the add-ons. I'm
using Firefox 3.0.11 on Vista.

Any suggestions gratefully recieved.

Jell

[Heather]

Jell,

Was this your first time installing Ubiquity, or did you install 0.5
over a previous version.

If you try to go to about:ubiquity, does anything load?

If so, are there any messages in the error console, particularly if
you try to pull up Ubiquity using ctrl+space?

Any info you can provide would be great for helping us to troubleshoot
this.

Heather

[Jell]

Heather,

Thanks for your response. I have actually overcome the problem this
morning by upgrading Firefox to version 3.5, and ubiquity 0.5 then
installed without a hitch.

For the record though, this was a clean install, not an upgrade over
0.1. I didn't see any error messages, and never got as far as being
able to start Ubiquity using Ctrl+Space.

Having upgraded Firefox it all seems to be working fine, and I'm not
now in a position to recreate the error, so I'm afraid can't offer
much debugging info for others.

Thanks for your help.

Richard

[garyhodgson]

Hi there,

I too am having problems with FF 3.0.11 and Ubiquity 0.5pre2.
Basically it's not installing correctly - always saying that the addon
will be installed when FF is restarted - even after restarting.

The Error Console shows nothing untoward (apart from a couple of css
errors), and Firebug doesn't seem to complain either. I also tried
disabling Fiebug, plus clearing the cache, but to no avail.

I also just tried with FF 3.5, but this is having the same problem. I
tried uninstalling all other addons, in case of a comflict, but no
joy.

I'll be able to continue the 0.5 migration using version 0.5, but
thought you'd like to know.

Cheers,
Gary

[Jono DiCarlo]

This is a very serious bug. We need to figure out what's going on and
fix it.
To those of you having the bug, I apologize; unfortunately it's hard
for us on the Ubiquity team to figure out what's going on with your
computers, since everything is working fine for us. We must figure
out how to reliably reproduce the problem before we can do anything to
fix it.

That's why it's really important for us to get any information we can
about the circumstances under which installation fails. The questions
that Heather asked are exactly right: What version of Firefox,
whether it is a new install or an install over an old version of
ubiquity, whether there's anything at the URL "about:ubiquity", and
whether there are any error messages in the console (which can be
found by choosing "Error Console" from the Tools menu, by the way, for
anybody who doesn't know.) Ubiquity team: we should be asking these
questions of anyone we can find who has had an install problem.

Jell, Gary, Donkan: Our apologies for the install failure. Thanks for
reporting the problem and thanks for your feedback so far. Please do
let us know if you have any new information about the problem,
especially if it starts recurring.

--Jono

[brucelynch]

I had the same problem. I found a solution.

chrome://ubiquity/content/reset.html

Doing the reset worked. I will need to re-subscribe to some Commands.

Bruce

On Jun 29, 2:48 pm, Jono DiCarlo <jdica...@mozilla.com> wrote:
> This is a very serious bug.  We need to figure out what's going on and
> fix it.
> To those of you having the bug, I apologize; unfortunately it's hard
> for us on the Ubiquity team to figure out what's going on with your
> computers, since everything is working fine for us.  We must figure
> out how to reliably reproduce the problem before we can do anything to
> fix it.
>
> That's why it's really important for us to get any information we can
> about the circumstances under which installation fails.  The questions
> that Heather asked are exactly right:  What version of Firefox,

> whether it is a newinstallor aninstallover an old version of

> ubiquity, whether there's anything at the URL "about:ubiquity", and
> whether there are any error messages in the console (which can be
> found by choosing "Error Console" from the Tools menu, by the way, for
> anybody who doesn't know.)  Ubiquity team: we should be asking these
> questions of anyone we can find who has had aninstallproblem.
>

> Jell, Gary, Donkan: Our apologies for theinstallfailure.  Thanks for

[Tom Page]

I'm having the same problem. I've tried both the latest version, and
the 0.5pre lastest beta version. I'm using Firefox 3.5 final with a
clean profile (I couldn't get Ubiquity to install, so I deleted my
profile by using firefox.exe - p and created a new one).

Firefox 3.5 was an install over 3.0.11.

If I enter about:ubiquity I get "The URL is invalid and cannot be
loaded"

Everything in the error console relates to my browsing of Google
Groups to write this.

Any thoughts, happy to try things to give this cool-looking tool a
whirl!

Tom

[Heather]

Tom,

Your bug is one that I actually don't know how to solve right now. :
( Maybe someone else will have an idea of how to fix this.

What operating system are you on?

Heather

["mitcho (Michael 芳貴 Erlewine)"]

If you're not able to get to about:ubiquity at all, it sounds like the
xpi (add-on) is not getting registered at all... Tom, if you go to the
Add-ons window do you see Ubiquity listed as an installed and enabled
add-on?

m

--
mitcho (Michael 芳貴 Erlewine)
mit...@mitcho.com
http://mitcho.com/
linguist, coder, teacher

[Tom Page]

Thanks for the responses. No, ubiquity does not appear in the Tools-
>Add-ons window. I am running Firefox 3.5 under Windows Vista SP2

Tom

On Jul 8, 12:45 am, "mitcho (Michael 芳貴 Erlewine)" <mit...@mitcho.com>
wrote:

[brooksbayne]

same problem here too. vista firefox 3.5.1 tried ubiquity 0.5 and
0.5.1

goes thru the setup process. asks it i wanna restart. firefox
restarts. ubiquity not shown in list of addons after install and
restart of firefox.

On Jul 12, 8:26 am, Tom Page <tompage...@gmail.com> wrote:
> Thanks for the responses. No, ubiquity does not appear in the Tools-
>
> >Add-ons window. I am running Firefox 3.5 under Windows Vista SP2
>
> Tom
>
> On Jul 8, 12:45 am, "mitcho (Michael 芳貴 Erlewine)" <mit...@mitcho.com>
> wrote:
>
> > If you're not able to get to about:ubiquity at all, it sounds like the  
> > xpi (add-on) is not getting registered at all... Tom, if you go to the  
> > Add-ons window do you see Ubiquity listed as an installed and enabled  
> > add-on?
>
> > m
>
> > > Tom,
>
> > > Your bug is one that I actually don't know how to solve right now. :
> > > (  Maybe someone else will have an idea of how to fix this.
>
> > > What operating system are you on?
>
> > > Heather
>
> > > On Jul 5, 6:24 pm, Tom Page <tompage...@gmail.com> wrote:
> > >> I'm having the same problem. I've tried both the latest version, and
> > >> the 0.5pre lastest beta version. I'm using Firefox 3.5 final with a

> > >> clean profile (I couldn't get Ubiquity toinstall, so I deleted my

> > >> profile by using firefox.exe - p and created a new one).
>

> > >> Firefox 3.5 was aninstallover 3.0.11.

>
> > >> If I enter about:ubiquity I get "The URL is invalid and cannot be
> > >> loaded"
>
> > >> Everything in the error console relates to my browsing of Google
> > >> Groups to write this.
>
> > >> Any thoughts, happy to try things to give this cool-looking tool a
> > >> whirl!
>
> > >> Tom
>
> > >> On Jun 29, 7:48 pm, Jono DiCarlo <jdica...@mozilla.com> wrote:
>
> > >>> This is a very serious bug.  We need to figure out what's going on  
> > >>> and
> > >>> fix it.
> > >>> To those of you having the bug, I apologize; unfortunately it's hard
> > >>> for us on the Ubiquity team to figure out what's going on with your
> > >>> computers, since everything is working fine for us.  We must figure
> > >>> out how to reliably reproduce the problem before we can do  
> > >>> anything to
> > >>> fix it.
>
> > >>> That's why it's really important for us to get any information we  
> > >>> can
> > >>> about the circumstances under which installation fails.  The  
> > >>> questions
> > >>> that Heather asked are exactly right:  What version of Firefox,

> > >>> whether it is a newinstallor aninstallover an old version of

> > >>> ubiquity, whether there's anything at the URL "about:ubiquity", and
> > >>> whether there are any error messages in the console (which can be
> > >>> found by choosing "Error Console" from the Tools menu, by the way,  
> > >>> for
> > >>> anybody who doesn't know.)  Ubiquity team: we should be asking these
> > >>> questions of anyone we can find who has had aninstallproblem.
>

> > >>> Jell, Gary, Donkan: Our apologies for theinstallfailure.  Thanks