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Alex Payne  
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 More options May 6, 8:52 pm
From: "Alex Payne" <a...@twitter.com>
Date: Tue, 6 May 2008 17:52:29 -0700
Local: Tues, May 6 2008 8:52 pm
Subject: Re: Determine if users are blocked/blacklisted by Twitter
Oh, we'll surely give people notice and the opportunity to correct any
ToS-violating behavior.

On Tue, May 6, 2008 at 5:11 PM, Jesse Stay <jesses...@gmail.com> wrote:
> On Tue, May 6, 2008 at 5:45 PM, Alex Payne <a...@twitter.com> wrote:

> > Jesse,

> > We've been considering this issue here at Twitter HQ, and we're
> > planning on simply removing the accounts of users who have violated
> > our Terms of Service, as opposed to freezing their account as we've
> > done in the past.  Going forward, you should no longer run into
> > accounts that behave in unexpected ways.  You can find more about our
> > approach to spam and abusive users in a recent thread on our
> > Satisfaction support site.

> Awesome Alex - That IMO is the perfect solution.  I suggest giving them
> warning at least beforehand - wouldn't want Twitter to run into similar
> situations as Facebook with their automated account cancellations. (Scoble
> had his account cancelled due to "spaminess")  Thanks for being so proactive
> and listening to us!

> Jesse

--
Alex Payne
http://twitter.com/al3x

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