Twitter Button Counts

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artesea

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Aug 16, 2010, 8:05:56 AM8/16/10
to Twitter Development Talk
On my website I have added the Twitter Button and I want it to use my
own customer short URL. However I'm finding it never counts the number
of search results.

eg:
http://www.libdemvoice.org/office-of-the-public-guardian-finally-starts-to-get-some-serious-public-scrutiny-20680.html
has http://ldv.org.uk/20680 as a shortlink

I'm using data-url with http://ldv.org.uk/20680 and continuously get
back 0. Click on the zero and at the moment I get 4 search results.
I noticed that bit.ly mentioned an undocumented data-counturl, setting
this to the shortlink continues to bring up 0, however using the full
link I get 1, but as most people tweet our shortlink already I want
those numbers, and those using the full link are those RSS->Tweet
"people" who I don't really care about.

Is there any reason why using my custom short links we aren't getting
back any results?

Tom van der Woerdt

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Aug 16, 2010, 8:13:05 AM8/16/10
to twitter-deve...@googlegroups.com

I have one theory and that is that the Twitter button caches the
numbers. Try opening a different browser - I've heard people that said
that this works.

You should also make sure that you don't generate a new shortlink for
every tweet.

Tom

Jonathan Strauss

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Aug 16, 2010, 12:46:58 PM8/16/10
to Twitter Development Talk
I am seeing the issue with awe.sm links. It seems unlikely, but my
theory is that Twitter isn't unwrapping *all* redirect links to
attribute to the count, only those on certain domains.

See:
http://backtweets.com/search?q=http%3A%2F%2Fwordpress.org%2Fextend%2Fplugins%2Ftweet-button-with-shortening%2F
vs.
http://search.twitter.com/search?q=http%3A%2F%2Fwordpress.org%2Fextend%2Fplugins%2Ftweet-button-with-shortening%2F

Anyone have any info on this?


On Aug 16, 5:13 am, Tom van der Woerdt <i...@tvdw.eu> wrote:
> On 8/16/10 2:05 PM, artesea wrote:
>
>
>
>
>
> > On my website I have added the Twitter Button and I want it to use my
> > own customer short URL. However I'm finding it never counts the number
> > of search results.
>
> > eg:
> >http://www.libdemvoice.org/office-of-the-public-guardian-finally-star...
> > hashttp://ldv.org.uk/20680as a shortlink
>
> > I'm using data-url withhttp://ldv.org.uk/20680and continuously get

artesea

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Aug 18, 2010, 3:12:25 PM8/18/10
to Twitter Development Talk
Happens in all browsers even days after the number of tweets is up to
4 or 5 (ok not a busy site but still zero make it look crap)
Like I said before clicking on the number brings me to a page showing
all the tweets so they are there, just for some reason twitter when
doing the count lookup isn't finding them (url to short??? doesn't
like .org.uk???)
My shortlinks are the same for each post as I'm just using the
wordpress post id with a 301 redirect.
Not seeing any reply from Twitter other than "it's probably a cache
issue", which it clearly isn't.

Ryan

Jonathan Strauss

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Aug 18, 2010, 7:53:43 PM8/18/10
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I'm pretty sure they're only indexing a subset of redirect links for
the count at this point. So, the 4 or 5 being counted are probably
ones that were shared with t.co or bit.ly.

-jonathan

--
Jonathan Strauss, Co-Founder
http://snowballfactory.com

Campaign tracking for social media - http://awe.sm
A smarter way to update Facebook from Twitter - http://tweetpo.st
Sharecount button for Facebook - http://www.fbshare.me

artesea

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Aug 19, 2010, 4:22:43 AM8/19/10
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I don't give a damn about bit.ly or t.co.
I just want people to a) tweet with my own shortlink, and b) display
the number of people using that shortlink.
I'm not expecting twitter to workout that http://ldv.org.uk/20680 is a
shortlink for
http://www.libdemvoice.org/office-of-the-public-guardian-finally-starts-to-get-some-serious-public-scrutiny-20680.html
I'm just expecting them to count the number of tweets with http://ldv.org.uk/20680
in them as per the spec.

Ryan

On Aug 19, 12:53 am, Jonathan Strauss <jonat...@snowballfactory.com>
wrote:
> I'm pretty sure they're only indexing a subset of redirect links for
> the count at this point. So, the 4 or 5 being counted are probably
> ones that were shared with t.co or bit.ly.
>
> -jonathan
>
> --
> Jonathan Strauss, Co-Founderhttp://snowballfactory.com
>
> Campaign tracking for social media -http://awe.sm
> A smarter way to update Facebook from Twitter -http://tweetpo.st
> Sharecount button for Facebook -http://www.fbshare.me

artesea

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Aug 22, 2010, 7:27:58 AM8/22/10
to Twitter Development Talk
Anyone from Twitter looking at this list???

I now have a post with 32 tweets when looking at
http://twitter.com/#search?q=http%3A%2F%2Fldv.org.uk%2F20818
Yet the post itself is still showing 0.

Until this is fixed there is no point having the numbers displayed.

Completely useless.

Ryan

On Aug 19, 9:22 am, artesea <ryancul...@gmail.com> wrote:
> I don't give a damn about bit.ly or t.co.
> I just want people to a) tweet with my own shortlink, and b) display
> the number of people using that shortlink.
> I'm not expecting twitter to workout thathttp://ldv.org.uk/20680is a
> shortlink forhttp://www.libdemvoice.org/office-of-the-public-guardian-finally-star...
> I'm just expecting them to count the number of tweets withhttp://ldv.org.uk/20680

Clint Ecker

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Aug 22, 2010, 8:03:14 PM8/22/10
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Just to follow back around, we're still showing 0 tweets on all
articles on Ars Technica. Does anyone at Twitter know if this is going
to be fixed soon?

Clint

Zac Bowling

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Aug 22, 2010, 11:04:54 PM8/22/10
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Zac

Sent from my iPad

artesea

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Aug 23, 2010, 5:10:38 AM8/23/10
to Twitter Development Talk
Just tried something else, I click on a tweet containing one of my
short urls
this actually redirects to
http://www.libdemvoice.org/?p=20818&utm_source=tweet&utm_medium=twitter&utm_campaign=twitter
by setting
data-counturl="http://www.libdemvoice.org/?p=20818"
it finally counts all the posts.

If you are still seeing zeros, double check to see where you exactly
redirect to.

Regards
Ryan

On Aug 22, 12:27 pm, artesea <ryancul...@gmail.com> wrote:
> Anyone from Twitter looking at this list???
>
> I now have a post with 32 tweets when looking athttp://twitter.com/#search?q=http%3A%2F%2Fldv.org.uk%2F20818

Matt Harris

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Aug 24, 2010, 3:10:13 AM8/24/10
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Hey everyone,

This is a repeat of a message on another thread.

I've updated the Tweet Button docs today with information which I hope
will answer a number of your questions. In particular the example
about using a short URL with the parameter data-counturl should help
those of you whose counts are staying at 0.
http://dev.twitter.com/pages/tweet_button#using-shorturl

For reference the documentation URLs are:
http://dev.twitter.com/pages/tweet_button
and
http://dev.twitter.com/pages/tweet_button_faq

Hope that helps,
Matt

--


Matt Harris
Developer Advocate, Twitter
http://twitter.com/themattharris

Jonathan Strauss

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Aug 24, 2010, 1:46:53 PM8/24/10
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Matt, I've been using data-counturl from the start and still seeing 0
counts.

Here is the source for the button on
http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/
which is showing 0 tweets:

<a href="http://twitter.com/share" class="twitter-share-button" data-
url="http://awe.sm/59O75" data-counturl="http://
blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-
wordpress/" data-text="Tweet Button with Shortening for WordPress"
data-count="vertical" data-via="snowballfactory" data-
related="jhstrauss:Author of the post">Tweet</a><script type="text/
javascript" src="http://platform.twitter.com/widgets.js"></script>

As you can see, BackType is indexing the tweets correctly:
http://www.backtype.com/page/blog.snowballfactory.com%2F2010%2F08%2F15%2Ftweet-button-with-shortening-for-wordpress%2F/conversations

Yet Twitter search doesn't appear to be:
http://search.twitter.com/search?q=http%3A%2F%2Fblog.snowballfactory.com%2F2010%2F08%2F15%2Ftweet-button-with-shortening-for-wordpress%2F

From what I can see, the issue appears to be related to what short
URLs Twitter is choosing to index for the count.

Thanks,
-jonathan

On Aug 24, 12:10 am, Matt Harris <thematthar...@twitter.com> wrote:
> Hey everyone,
>
> This is a repeat of a message on another thread.
>
> I've updated the Tweet Button docs today with information which I hope
> will answer a number of your questions. In particular the example
> about using a short URL with the parameter data-counturl should help
> those of you whose counts are staying at 0.
>  http://dev.twitter.com/pages/tweet_button#using-shorturl
>
> For reference the documentation URLs are:
>  http://dev.twitter.com/pages/tweet_button
> and
>  http://dev.twitter.com/pages/tweet_button_faq
>
> Hope that helps,
> Matt
>
>
>
>
>
> On Mon, Aug 23, 2010 at 2:10 AM, artesea <ryancul...@gmail.com> wrote:
> > Just tried something else, I click on a tweet containing one of my
> > short urls
> > this actually redirects to
> >http://www.libdemvoice.org/?p=20818&utm_source=tweet&utm_medium=twitt...

Matt Harris

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Aug 24, 2010, 8:23:55 PM8/24/10
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Hi Jonathan,

The count we use is completely separate to search so no inference
should be drawn from there. As well as that the search index is only 5
or so days now so anything Tweeted before then won't be found.
When counting URLs we count the final destination of a shortURL so it
doesn't matter which is used.

Knowing this I took a look at the code you shared and it looks good,
but here's the problem I noticed. The URL being Tweeted is not the URL
you placed in data-counturl. You can see this when you hover over the
short URL in the backtype results.

Instead of:
http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/

You are Tweeting:
http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59O75&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=tweet-button

When I replaced your data-counturl with the Tweeted URL I was shown a
count of 6. In this case 6 makes sense as this is the number of t.co
links created from that longer query string URL. The 3 other URLs are
not counted recognised because they have different utm_content and
awesm values.

I've passed this information onto the Tweet Button team who are
working on ways to identify that the URLs like this below are
collapsed into the correct URL:

http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59O75&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=tweet-button
http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59O75&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=tweet-button
http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59O75&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=tweet-button
http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59O75&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=tweet-button
http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59O75&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=tweet-button
http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59O75&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=tweet-button
http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59QYb&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=backtype-tweetcount
http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59O74&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=twitter-publisher-author
http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-wordpress/?awesm=59O73&utm_medium=awe.sm-twitter&utm_source=direct-awe.sm&utm_content=twitter-publisher-main

I hope this explains why your situation occurs,
Best,
Matt

Jonathan Strauss

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Aug 24, 2010, 9:30:34 PM8/24/10
to Twitter Development Talk
Ah, canonicalization. Thanks Matt.

As you probably know, those URL parameters (other than awesm=) are
standard Google Analytics tracking parameters. So, it's something that
should probably be handled better by the counter code. But at least we
now know the root cause.

Thanks,
-jonathan

On Aug 24, 5:23 pm, Matt Harris <thematthar...@twitter.com> wrote:
> Hi Jonathan,
>
> The count we use is completely separate to search so no inference
> should be drawn from there. As well as that the search index is only 5
> or so days now so anything Tweeted before then won't be found.
> When counting URLs we count the final destination of a shortURL so it
> doesn't matter which is used.
>
> Knowing this I took a look at the code you shared and it looks good,
> but here's the problem I noticed. The URL being Tweeted is not the URL
> you placed in data-counturl. You can see this when you hover over the
> short URL in the backtype results.
>
> Instead of:
>  http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni...
>
> You are Tweeting:
>  http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni...
>
> When I replaced your data-counturl with the Tweeted URL I was shown a
> count of 6. In this case 6 makes sense as this is the number of t.co
> links created from that longer query string URL. The 3 other URLs are
> not counted recognised because they have different utm_content and
> awesm values.
>
> I've passed this information onto the Tweet Button team who are
> working on ways to identify that the URLs like this below are
> collapsed into the correct URL:
>
> http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni...http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni...http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni...http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni...http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni...http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni...http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni...http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni...http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni...
>
> I hope this explains why your situation occurs,
> Best,
> Matt
>
> On Tue, Aug 24, 2010 at 10:46 AM, Jonathan Strauss
>
>
>
>
>
> <jonat...@snowballfactory.com> wrote:
> > Matt, I've been using data-counturl from the start and still seeing 0
> > counts.
>
> > Here is the source for the button on
> >http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni...
> > which is showing 0 tweets:
>
> > <a href="http://twitter.com/share" class="twitter-share-button" data-
> > url="http://awe.sm/59O75" data-counturl="http://
> > blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-
> > wordpress/" data-text="Tweet Button with Shortening for WordPress"
> > data-count="vertical" data-via="snowballfactory" data-
> > related="jhstrauss:Author of the post">Tweet</a><script type="text/
> > javascript" src="http://platform.twitter.com/widgets.js"></script>
>
> > As you can see, BackType is indexing the tweets correctly:
> >http://www.backtype.com/page/blog.snowballfactory.com%2F2010%2F08%2F1...
>
> > Yet Twitter search doesn't appear to be:
> >http://search.twitter.com/search?q=http%3A%2F%2Fblog.snowballfactory....

themattharris

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Aug 25, 2010, 8:56:33 PM8/25/10
to Twitter Development Talk
Hi Jonathan,

The counting of URLs like yours will count correctly for Tweets from
now on.
Thanks for letting us know about the problems you were having so we
could track the bug down and fix it.

Best,
Matt

On Aug 24, 6:30 pm, Jonathan Strauss <jonat...@snowballfactory.com>
wrote:
> >http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni......

abilek

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Sep 2, 2010, 5:47:45 PM9/2/10
to Twitter Development Talk
Hi Matt

We are having the same problem with counts not updating on our site.
We've tested with several people tweeting the same link (using the
tweet button), and still the count shows 0.

The page in question is http://www.nzherald.co.nz/sport/news/article.cfm?c_id=4&objectid=10670662

<a href="http://twitter.com/share" class="twitter-share-button"
data-count="horizontal" data-via="nzherald"
data-related="HeraldOnlineEnt:nzheraldtv"
data-url="http://www.nzherald.co.nz/sport/news/article.cfm?
c_id=4&objectid=10670662&ref=twitter"
data-counturl="http://www.nzherald.co.nz/sport/news/article.cfm?
c_id=4&objectid=10670662"
data-text="Top ten cricket scoundrels - Sport - NZ Herald News">Tweet</
a>

From everything I've read in the forums and the tweet button FAQ this
should provide us with correct counts. We are still seeing 0 tweets
for every article in our highly trafficked (and retweeted) site.

Can you look into this please? Otherwise I know we will be asked to
remove the tweet button next week as it is not a good look.

Cheers,
anne
> > > I've passed this information onto theTweetButtonteam who are
> > > working on ways to identify that the URLs like this below are
> > > collapsed into the correct URL:
>
> > >http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni......
>
> > > I hope this explains why your situation occurs,
> > > Best,
> > > Matt
>
> > > On Tue, Aug 24, 2010 at 10:46 AM, Jonathan Strauss
>
> > > <jonat...@snowballfactory.com> wrote:
> > > > Matt, I've been using data-counturl from the start and still seeing 0
> > > > counts.
>
> > > > Here is the source for thebuttonon
> > > >http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni...
> > > > which is showing 0 tweets:
>
> > > > <a href="http://twitter.com/share" class="twitter-share-button" data-
> > > > url="http://awe.sm/59O75" data-counturl="http://
> > > > blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-
> > > > wordpress/" data-text="TweetButtonwith Shortening for WordPress"
> > > > data-count="vertical" data-via="snowballfactory" data-
> > > > related="jhstrauss:Author of the post">Tweet</a><script type="text/
> > > > javascript" src="http://platform.twitter.com/widgets.js"></script>
>
> > > > As you can see, BackType is indexing the tweets correctly:
> > > >http://www.backtype.com/page/blog.snowballfactory.com%2F2010%2F08%2F1...
>
> > > > Yet Twitter search doesn't appear to be:
> > > >http://search.twitter.com/search?q=http%3A%2F%2Fblog.snowballfactory....
>
> > > > From what I can see, the issue appears to be related to what short
> > > > URLs Twitter is choosing to index for the count.
>
> > > > Thanks,
> > > > -jonathan
>
> > > > On Aug 24, 12:10 am, Matt Harris <thematthar...@twitter.com> wrote:
> > > >> Hey everyone,
>
> > > >> This is a repeat of a message on another thread.
>
> > > >> I've updated theTweetButtondocs today with information which I hope
> > > >> will answer a number of your questions. In particular the example
> > > >> about using a short URL with the parameter data-counturl should help
> > > >> those of you whose counts are staying at 0.
> > > >>  http://dev.twitter.com/pages/tweet_button#using-shorturl
>
> > > >> For reference the documentation URLs are:
> > > >>  http://dev.twitter.com/pages/tweet_button
> > > >> and
> > > >>  http://dev.twitter.com/pages/tweet_button_faq
>
> > > >> Hope that helps,
> > > >> Matt
>
> > > >> On Mon, Aug 23, 2010 at 2:10 AM, artesea <ryancul...@gmail.com> wrote:
> > > >> > Just tried something else, I click on atweetcontaining one of my
> > > >> > short urls
> > > >> > this actually redirects to
> > > >> >http://www.libdemvoice.org/?p=20818&utm_source=tweet&utm_medium=twitt...
> > > >> > by setting
> > > >> > data-counturl="http://www.libdemvoice.org/?p=20818"
> > > >> > it finally counts all the posts.
>
> > > >> > If you are still seeing zeros, double check to see where you exactly
> > > >> > redirect to.
>
> > > >> > Regards
> > > >> > Ryan
>
> > > >> > On Aug 22, 12:27 pm, artesea <ryancul...@gmail.com> wrote:
> > > >> >> Anyone from Twitter looking at this list???
>
> > > >> >> I now have a post with 32 tweets when looking athttp://twitter.com/#search?q=http%3A%2F%2Fldv.org.uk%2F20818
> > > >> >> Yet the post itself is still showing 0.
>
> > > >> >> Until this is fixed there is no point having the numbers displayed.
>
> > > >> >> Completely useless.
>
> > > >> >> Ryan
>
> > > >> >> On Aug 19, 9:22 am, artesea <ryancul...@gmail.com> wrote:
>
> > > >> >> > I don't give a damn about bit.ly or t.co.
> > > >> >> > I just want people to a)tweetwith my own shortlink, and b) display
> > > >> >> > the number of people using that shortlink.
> > > >> >> > I'm not expecting twitter to workout thathttp://ldv.org.uk/20680isa
> > > >> >> > shortlink forhttp://www.libdemvoice.org/office-of-the-public-guardian-finally-star...
> > > >> >> > I'm just expecting them to count the number of tweets withhttp://ldv.org.uk/20680
> > > >> >> > in them as per the spec.
>
> > > >> >> > Ryan
>
> > > >> >> > On Aug 19, 12:53 am, Jonathan Strauss <jonat...@snowballfactory.com>
> > > >> >> > wrote:
>
> > > >> >> > > I'm pretty sure they're only indexing a subset of redirect links for
> > > >> >> > > the count at this point. So, the 4 or 5 being counted are probably
> > > >> >> > > ones that were shared with t.co or bit.ly.
>
> > > >> >> > > -jonathan
>
> > > >> >> > > --
> > > >> >> > > Jonathan Strauss, Co-Founderhttp://snowballfactory.com
>
> > > >> >> > > Campaign tracking for social media -http://awe.sm
> > > >> >> > > A smarter way to update Facebook from Twitter -http://tweetpo.st
> > > >> >> > > Sharecountbuttonfor Facebook -http://www.fbshare.me
>
> > > >> >> > > On Aug 18, 12:12 pm, artesea <ryancul...@gmail.com> wrote:
>
> > > >> >> > > > Happens in all browsers even days after the number of tweets is up to
> > > >> >> > > > 4 or 5 (ok not a busy site but still zero make it look crap)
> > > >> >> > > > Like I said before clicking on the number brings me to a page showing
> > > >> >> > > > all the tweets so they are there, just for some reason twitter when
> > > >> >> > > > doing the count lookup isn't finding them (url to short??? doesn't
> > > >> >> > > > like .org.uk???)
> > > >> >> > > > My shortlinks are the same for each post as I'm just using the
> > > >> >> > > > wordpress post id with a 301 redirect.
> > > >> >> > > > Not seeing any reply from Twitter other than "it's probably a cache
> > > >> >> > > > issue", which it clearly isn't.
>
> > > >> >> > > > Ryan
>
> > > >> >> > > > On Aug 16, 1:13 pm, Tom van der Woerdt <i...@tvdw.eu> wrote:
>
> > > >> >> > > > > I have one theory and that is that the Twitterbuttoncaches the

abilek

unread,
Sep 2, 2010, 6:21:22 PM9/2/10
to Twitter Development Talk
Hi Matt

Pursuant to my last post, I checked what the tweet button was sending
and what it was getting back from the count api

<script type="text/javascript" src="http://urls.api.twitter.com/1/urls/
count.json?url=http://www.nzherald.co.nz/sport/news/article.cfm?
c_id=4&amp;objectid=10670662&amp;callback=twttr.receiveCount"></
script>

is what is being requested in the tweet button iframe, and the count
API returns

twttr.receiveCount({"count":0,"url":"http://www.nzherald.co.nz/sport/
news/article.cfm/?c_id=4"})

Which would explain why all our counts on all our articles are 0 - we
need to count our full canonical URL, the one set in data-counturl.

Cheers
anne
> > > I've passed this information onto theTweetButtonteam who are
> > > working on ways to identify that the URLs like this below are
> > > collapsed into the correct URL:
>
> > >http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni......
>
> > > I hope this explains why your situation occurs,
> > > Best,
> > > Matt
>
> > > On Tue, Aug 24, 2010 at 10:46 AM, Jonathan Strauss
>
> > > <jonat...@snowballfactory.com> wrote:
> > > > Matt, I've been using data-counturl from the start and still seeing 0
> > > >counts.
>
> > > > Here is the source for thebuttonon
> > > >http://blog.snowballfactory.com/2010/08/15/tweet-button-with-shorteni...
> > > > which is showing 0 tweets:
>
> > > > <a href="http://twitter.com/share" class="twitter-share-button" data-
> > > > url="http://awe.sm/59O75" data-counturl="http://
> > > > blog.snowballfactory.com/2010/08/15/tweet-button-with-shortening-for-
> > > > wordpress/" data-text="TweetButtonwith Shortening for WordPress"
> > > > data-count="vertical" data-via="snowballfactory" data-
> > > > related="jhstrauss:Author of the post">Tweet</a><script type="text/
> > > > javascript" src="http://platform.twitter.com/widgets.js"></script>
>
> > > > As you can see, BackType is indexing the tweets correctly:
> > > >http://www.backtype.com/page/blog.snowballfactory.com%2F2010%2F08%2F1...
>
> > > > Yet Twitter search doesn't appear to be:
> > > >http://search.twitter.com/search?q=http%3A%2F%2Fblog.snowballfactory....
>
> > > > From what I can see, the issue appears to be related to what short
> > > > URLs Twitter is choosing to index for the count.
>
> > > > Thanks,
> > > > -jonathan
>
> > > > On Aug 24, 12:10 am, Matt Harris <thematthar...@twitter.com> wrote:
> > > >> Hey everyone,
>
> > > >> This is a repeat of a message on another thread.
>
> > > >> I've updated theTweetButtondocs today with information which I hope
> > > >> will answer a number of your questions. In particular the example
> > > >> about using a short URL with the parameter data-counturl should help
> > > >> those of you whosecountsare staying at 0.
> > > >>  http://dev.twitter.com/pages/tweet_button#using-shorturl
>
> > > >> For reference the documentation URLs are:
> > > >>  http://dev.twitter.com/pages/tweet_button
> > > >> and
> > > >>  http://dev.twitter.com/pages/tweet_button_faq
>
> > > >> Hope that helps,
> > > >> Matt
>
> > > >> On Mon, Aug 23, 2010 at 2:10 AM, artesea <ryancul...@gmail.com> wrote:
> > > >> > Just tried something else, I click on atweetcontaining one of my
> > > >> > short urls
> > > >> > this actually redirects to
> > > >> >http://www.libdemvoice.org/?p=20818&utm_source=tweet&utm_medium=twitt...
> > > >> > by setting
> > > >> > data-counturl="http://www.libdemvoice.org/?p=20818"
> > > >> > it finallycountsall the posts.
>
> > > >> > If you are still seeing zeros, double check to see where you exactly
> > > >> > redirect to.
>
> > > >> > Regards
> > > >> > Ryan
>
> > > >> > On Aug 22, 12:27 pm, artesea <ryancul...@gmail.com> wrote:
> > > >> >> Anyone from Twitter looking at this list???
>
> > > >> >> I now have a post with 32 tweets when looking athttp://twitter.com/#search?q=http%3A%2F%2Fldv.org.uk%2F20818
> > > >> >> Yet the post itself is still showing 0.
>
> > > >> >> Until this is fixed there is no point having the numbers displayed.
>
> > > >> >> Completely useless.
>
> > > >> >> Ryan
>
> > > >> >> On Aug 19, 9:22 am, artesea <ryancul...@gmail.com> wrote:
>
> > > >> >> > I don't give a damn about bit.ly or t.co.
> > > >> >> > I just want people to a)tweetwith my own shortlink, and b) display
> > > >> >> > the number of people using that shortlink.
> > > >> >> > I'm not expecting twitter to workout thathttp://ldv.org.uk/20680isa
> > > >> >> > shortlink forhttp://www.libdemvoice.org/office-of-the-public-guardian-finally-star...
> > > >> >> > I'm just expecting them to count the number of tweets withhttp://ldv.org.uk/20680
> > > >> >> > in them as per the spec.
>
> > > >> >> > Ryan
>
> > > >> >> > On Aug 19, 12:53 am, Jonathan Strauss <jonat...@snowballfactory.com>
> > > >> >> > wrote:
>
> > > >> >> > > I'm pretty sure they're only indexing a subset of redirect links for
> > > >> >> > > the count at this point. So, the 4 or 5 being counted are probably
> > > >> >> > > ones that were shared with t.co or bit.ly.
>
> > > >> >> > > -jonathan
>
> > > >> >> > > --
> > > >> >> > > Jonathan Strauss, Co-Founderhttp://snowballfactory.com
>
> > > >> >> > > Campaign tracking for social media -http://awe.sm
> > > >> >> > > A smarter way to update Facebook from Twitter -http://tweetpo.st
> > > >> >> > > Sharecountbuttonfor Facebook -http://www.fbshare.me
>
> > > >> >> > > On Aug 18, 12:12 pm, artesea <ryancul...@gmail.com> wrote:
>
> > > >> >> > > > Happens in all browsers even days after the number of tweets is up to
> > > >> >> > > > 4 or 5 (ok not a busy site but still zero make it look crap)
> > > >> >> > > > Like I said before clicking on the number brings me to a page showing
> > > >> >> > > > all the tweets so they are there, just for some reason twitter when
> > > >> >> > > > doing the count lookup isn't finding them (url to short??? doesn't
> > > >> >> > > > like .org.uk???)
> > > >> >> > > > My shortlinks are the same for each post as I'm just using the
> > > >> >> > > > wordpress post id with a 301 redirect.
> > > >> >> > > > Not seeing any reply from Twitter other than "it's probably a cache
> > > >> >> > > > issue", which it clearly isn't.
>
> > > >> >> > > > Ryan
>
> > > >> >> > > > On Aug 16, 1:13 pm, Tom van der Woerdt <i...@tvdw.eu> wrote:
>
> > > >> >> > > > > I have one theory and that is that the Twitterbuttoncaches the
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