Whenever we update someones profile image using the API (from
Twibbon.com) it is resulting in a broken image on Twitter.com even
though the API is returning a HTTP 200 OK. The request and response
looks like:
I see the same thing - a good response from the API, but the actual
image is missing on the web pages. The file name is correctly
processed and saved - but no image. If I upload the same image via the
Settings, Profile page, everything works fine. These results are very
consistent. I first observed the failure at 8 am MDT on 7/14/2010.
By the way, I have never been able to upload a PNG via the API, only
JPG or GIF.
Ray Franklin
Avionics Specialists LLC
On Jul 14, 5:45 am, Bob <movingforwa...@gmail.com> wrote:
> Whenever we update someones profile image using the API (from
> Twibbon.com) it is resulting in a broken image on Twitter.com even
> though the API is returning a HTTP 200 OK. The request and response
> looks like:
Thanks @RayF glad to know we're not alone in the wilderness here.
Our entire service is based around this function so as you can imagine
our users are screaming loudly at present.
What you describe is almost exactly the same as we are seeing other
than the fact we are usually able to upload PNG images.
To reiterate:
Calls to update_profile_image return a 200 OK
Images uploaded to Amazon S3 by Twitter
When the new image is shown on profiles it is broken
When trying to view one of these images in a browser e.g:
> I see the same thing - a good response from the API, but the actual
> image is missing on the web pages. The file name is correctly
> processed and saved - but no image. If I upload the same image via the
> Settings, Profile page, everything works fine. These results are very
> consistent. I first observed the failure at 8 am MDT on 7/14/2010.
> By the way, I have never been able to upload a PNG via the API, only
> JPG or GIF.
> Ray Franklin
> Avionics Specialists LLC
> On Jul 14, 5:45 am, Bob <movingforwa...@gmail.com> wrote:
> > Whenever we update someones profile image using the API (from
> > Twibbon.com) it is resulting in a broken image on Twitter.com even
> > though the API is returning a HTTP 200 OK. The request and response
> > looks like:
Thanks for bringing this to our attention. It's definately not the correct behavior so we'll get somebody looking into this today. I've noticed uploading avatars through the website seems to be working fine so the issue seems isolated to the REST API.
I have filed a ticket on our issue tracker [1] which we'll update with any news and recommend you go there and star the issue so you get the email notifications.
On Wed, Jul 14, 2010 at 10:02 AM, Bob <movingforwa...@gmail.com> wrote: > Thanks @RayF glad to know we're not alone in the wilderness here.
> Our entire service is based around this function so as you can imagine > our users are screaming loudly at present.
> What you describe is almost exactly the same as we are seeing other > than the fact we are usually able to upload PNG images.
> To reiterate:
> Calls to update_profile_image return a 200 OK > Images uploaded to Amazon S3 by Twitter > When the new image is shown on profiles it is broken > When trying to view one of these images in a browser e.g:
> Which can sometimes happen if the ACL permissions are set incorrectly > (or at least not to public) on S3.
> I've not heard anything from Twitter yet on the issue, looks like they > have their hands somewhat full at the moment.
> Thanks,
> Bob
> On Jul 14, 5:47 pm, RayF <rfrank...@airportview.net> wrote: > > I see the same thing - a good response from the API, but the actual > > image is missing on the web pages. The file name is correctly > > processed and saved - but no image. If I upload the same image via the > > Settings, Profile page, everything works fine. These results are very > > consistent. I first observed the failure at 8 am MDT on 7/14/2010.
> > By the way, I have never been able to upload a PNG via the API, only > > JPG or GIF.
> > Ray Franklin > > Avionics Specialists LLC
> > On Jul 14, 5:45 am, Bob <movingforwa...@gmail.com> wrote:
> > > Whenever we update someones profile image using the API (from > > > Twibbon.com) it is resulting in a broken image on Twitter.com even > > > though the API is returning a HTTP 200 OK. The request and response > > > looks like:
> Thanks for bringing this to our attention. It's definately not the correct
> behavior so we'll get somebody looking into this today. I've noticed
> uploading avatars through the website seems to be working fine so the issue
> seems isolated to the REST API.
> I have filed a ticket on our issue tracker [1] which we'll update with any
> news and recommend you go there and star the issue so you get the email
> notifications.
> On Wed, Jul 14, 2010 at 10:02 AM, Bob <movingforwa...@gmail.com> wrote:
> > Thanks @RayF glad to know we're not alone in the wilderness here.
> > Our entire service is based around this function so as you can imagine
> > our users are screaming loudly at present.
> > What you describe is almost exactly the same as we are seeing other
> > than the fact we are usually able to upload PNG images.
> > To reiterate:
> > Calls to update_profile_image return a 200 OK
> > Images uploaded to Amazon S3 by Twitter
> > When the new image is shown on profiles it is broken
> > When trying to view one of these images in a browser e.g:
> > Which can sometimes happen if the ACL permissions are set incorrectly
> > (or at least not to public) on S3.
> > I've not heard anything from Twitter yet on the issue, looks like they
> > have their hands somewhat full at the moment.
> > Thanks,
> > Bob
> > On Jul 14, 5:47 pm, RayF <rfrank...@airportview.net> wrote:
> > > I see the same thing - a good response from the API, but the actual
> > > image is missing on the web pages. The file name is correctly
> > > processed and saved - but no image. If I upload the same image via the
> > > Settings, Profile page, everything works fine. These results are very
> > > consistent. I first observed the failure at 8 am MDT on 7/14/2010.
> > > By the way, I have never been able to upload a PNG via the API, only
> > > JPG or GIF.
> > > Ray Franklin
> > > Avionics Specialists LLC
> > > On Jul 14, 5:45 am, Bob <movingforwa...@gmail.com> wrote:
> > > > Whenever we update someones profile image using the API (from
> > > > Twibbon.com) it is resulting in a broken image on Twitter.com even
> > > > though the API is returning a HTTP 200 OK. The request and response
> > > > looks like:
FYI, new uploads via the API appear to be working now. Existing
uploads that were made during the down period are still showing as
broken on Twitter.com.
On Jul 14, 6:34 pm, Bob <movingforwa...@gmail.com> wrote:
> Thanks Matt, I have added what we know to the ticket.
> Will update if we find anything else.
> On Jul 14, 6:25 pm, Matt Harris <thematthar...@twitter.com> wrote:
> > Thanks for bringing this to our attention. It's definately not the correct
> > behavior so we'll get somebody looking into this today. I've noticed
> > uploading avatars through the website seems to be working fine so the issue
> > seems isolated to the REST API.
> > I have filed a ticket on our issue tracker [1] which we'll update with any
> > news and recommend you go there and star the issue so you get the email
> > notifications.
> > On Wed, Jul 14, 2010 at 10:02 AM, Bob <movingforwa...@gmail.com> wrote:
> > > Thanks @RayF glad to know we're not alone in the wilderness here.
> > > Our entire service is based around this function so as you can imagine
> > > our users are screaming loudly at present.
> > > What you describe is almost exactly the same as we are seeing other
> > > than the fact we are usually able to upload PNG images.
> > > To reiterate:
> > > Calls to update_profile_image return a 200 OK
> > > Images uploaded to Amazon S3 by Twitter
> > > When the new image is shown on profiles it is broken
> > > When trying to view one of these images in a browser e.g:
> > > Which can sometimes happen if the ACL permissions are set incorrectly
> > > (or at least not to public) on S3.
> > > I've not heard anything from Twitter yet on the issue, looks like they
> > > have their hands somewhat full at the moment.
> > > Thanks,
> > > Bob
> > > On Jul 14, 5:47 pm, RayF <rfrank...@airportview.net> wrote:
> > > > I see the same thing - a good response from the API, but the actual
> > > > image is missing on the web pages. The file name is correctly
> > > > processed and saved - but no image. If I upload the same image via the
> > > > Settings, Profile page, everything works fine. These results are very
> > > > consistent. I first observed the failure at 8 am MDT on 7/14/2010.
> > > > By the way, I have never been able to upload a PNG via the API, only
> > > > JPG or GIF.
> > > > Ray Franklin
> > > > Avionics Specialists LLC
> > > > On Jul 14, 5:45 am, Bob <movingforwa...@gmail.com> wrote:
> > > > > Whenever we update someones profile image using the API (from
> > > > > Twibbon.com) it is resulting in a broken image on Twitter.com even
> > > > > though the API is returning a HTTP 200 OK. The request and response
> > > > > looks like:
This is a repeat answer of the other thread going on about this but:
Just wanted to say the image uploading should now be fixed but any broken images will need to be uploaded again. If you're still getting 200 OK but broken images please leave a comment on the issue tracker: http://code.google.com/p/twitter-api/issues/detail?id=1745
