Problem paying supplier invoices

[Mark Hayden]

HI everyone,

I have some purchases in "Confirmed" state in Tryton 2.4 that have invoices to be paid.  The invoices advance to the "open" state but I cannot pay them.  When I try to do a payment I get the following error:

"You can not create reconciliation where lines are not balanced, nor valid, nor in the same account, nor in account to reconcile, nor from the same party!"

I cant figure out which one of the conditions described is causing the problem, and Tryton refuses to process payment!  Here are some details:

• I have a product configured that is attached to an expense account called "professional services" that is the only line item in the purchase order and supplier invoice.
  
• The supplier invoice that was generated when the purchase order was confirmed looks alright--it is set to use the journal "expense" and it opened with no problem
  
• The party is a contractor who did some graphic design services, the accounts are set up like all other parties, "Accounts Receivable - Trade" and "Accounts Payable - Trade" for the accounts receivable and accounts payable, and the "amount payable" for the party shows the amount of the purchase order/supplier invoice (but it is negative--perhaps the display settings of the account are wrong?)
  
• despite the negative value displayed for the supplier party's AR the account moves look right:  Debit on "Professional Services" and Credit on "Accounts Payable - Trade" and they are in balance, valid and posted.
• When I pay there is only one journal configured that is allowed at the moment: the "Cash" journal (which is what I would expect when you are paying with a cheque anyways).  Of course since the payment was rejected there are no entries in there.  I would expect an entry to be made there as such: Debit "Accounts Payable - Trade" and Credit "Bank Account - Operating"

I suspect the problem is a configuration setting related to the last point, but I see nowhere I can tell Tryton what to do for payment of supplier invoices, and when we receive payment we have no problem processing customer invoices--they go through fine!

Anybody have any insight on what I should check out?  The error message is lengthy and doesn't give insight on how to rectify the issue.

Thanks in advance for your help!

Mark.

[Cédric Krier]

On 29/03/13 11:20 -0700, Mark Hayden wrote:
> HI everyone,
>
> I have some purchases in "Confirmed" state in Tryton 2.4 that have invoices
> to be paid. The invoices advance to the "open" state but I cannot pay
> them. When I try to do a payment I get the following error:
>

> *"You can not create reconciliation where lines are not balanced, nor

> valid, nor in the same account, nor in account to reconcile, nor from the

> same party!"*

>
> I cant figure out which one of the conditions described is causing the
> problem, and Tryton refuses to process payment! Here are some details:
>
>

> - I have a product configured that is attached to an expense account

> called "professional services" that is the only line item in the purchase
> order and supplier invoice.

> - The supplier invoice that was generated when the purchase order was

> confirmed looks alright--it is set to use the journal "expense" and it
> opened with no problem

> - The party is a contractor who did some graphic design services, the

> accounts are set up like all other parties, "Accounts Receivable - Trade"
> and "Accounts Payable - Trade" for the accounts receivable and accounts
> payable, and the "amount payable" for the party shows the amount of the
> purchase order/supplier invoice (but it is negative--perhaps the display
> settings of the account are wrong?)

> - despite the negative value displayed for the supplier party's AR the

> account moves look right: Debit on "Professional Services" and Credit on
> "Accounts Payable - Trade" and they are in balance, valid and posted.

> - When I pay there is only one journal configured that is allowed at the

> moment: the "Cash" journal (which is what I would expect when you are
> paying with a cheque anyways). Of course since the payment was rejected
> there are no entries in there. I would expect an entry to be made there as
> such: Debit "Accounts Payable - Trade" and Credit "Bank Account - Operating"
>
> I suspect the problem is a configuration setting related to the last point,
> but I see nowhere I can tell Tryton what to do for payment of supplier
> invoices, and when we receive payment we have no problem processing
> customer invoices--they go through fine!
>
> Anybody have any insight on what I should check out? The error message is
> lengthy and doesn't give insight on how to rectify the issue.

Very strange, did you check the account is set to "reconcile"?

--
Cédric Krier

B2CK SPRL
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