order Serial Number of product

[ionic drive]

hello guys,

we would like to keep track of the serial numbers on ordered products.
Example:
------------
If a customer is complaining months later about a products functionality - it would be good to know
if the "Serial Number" of that specific product is the same we have sold to this client.
Otherwise another company would be in charge to service that customer.

Right now we have this customer product serial number data in a separated spreadsheet.
Would be great to keep that information in tryton as well.

Any hints on how to achieve this best?
Is there already a solution we have not found yet.
Or do we need to implement a new way to handle Serial Numbers?

It would be great to only keep track on "Serial Numbers" on outgoing invoice.
Better would be to keep track of "Serial Numbers" from: Purchase -> over Stock -> Sale -> to Invoice Outgoing

regards,
ionic

[Cédric Krier]

The recommended way for Tryton is to use the module stock_lot (a lot
could be a serial number if limited to 1 unit).
This module allow to track a lot number on any stock move.

--
Cédric Krier

B2CK SPRL
Rue de Rotterdam, 4
4000 Liège
Belgium
Tel: +32 472 54 46 59
Email/Jabber: cedric...@b2ck.com
Website: http://www.b2ck.com/