Way to link your company website to Trac

[Andy]

Hello,
I am working at a startup company, and we are trying to figure out if
we can link a 'comment' window on our website to Trac. Ideally, a
website visitor could enter a comment, submit it, and it could create
a new ticket in Trac for us to manage.

I have no idea if this is possible and have had difficulty finding it
out by looking at Trac's online resources. Would greatly appreciate
any insights!

Thank you,

Andy G.
http://adaptiveradiotech.com

[Roger Oberholtzer]

On Fri, 2009-11-20 at 14:14 -0800, Andy wrote:
> Hello,
> I am working at a startup company, and we are trying to figure out if
> we can link a 'comment' window on our website to Trac. Ideally, a
> website visitor could enter a comment, submit it, and it could create
> a new ticket in Trac for us to manage.

Aren't there things on trac hacks that let you add a ticket via e-mail?
If so, send a e-mail from the company site to your trac site.

I would have checked Trac Hacks now, but first it was down, and now it
just says "It works!" Obviously a bit of maintenance is in progress.


--
Roger Oberholtzer

[doki...@doki-pen.org]

Take a look at the email2trac plugin. Your code should do the same
thing only from a web form instead of an email.

[yoheeb]

You could have your form submit action invoke a cgi, or server side
applet that uses xmlrpc to connect to trac and create the ticket.

Could even just dump the contents to a special folder that a cron job
comes by and picks up every couple minutes...etc.