Thanks!
The AnnouncerPlugin, perhaps? I have this capability, and I think this
is the plugin that provided it. A group is then specified in the ticket
as @group
With this plugin, each user sets the groups they are interested in in
their preferences. I do not think you really create a group. It is more
pattern matching. If the ticket contains @G21 in the CC field, the
plugin looks for all users who have G21 in their preferences. This means
that users, on their own, can easily create groups.
Good luck.
--
Roger Oberholtzer
OOC, what did I get wrong? I always like to understand the tools I use.
--
Roger Oberholtzer
You are correct. I remembered inaccurately. I forgot that I do need to
define the groups as:
[announcer]
joinable_groups = Tickets
So, users cannot create groups ad hoc. But they must be the one to join
the group in their settings. I do not think the admin can assign group
membership.
--
Roger Oberholtzer