reassign ticket problem

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zhengquan

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Mar 31, 2009, 1:11:03 AM3/31/09
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Hi, there,
I am a sysadmin new to trac. I have a svn repo on a linux server that
has a trac frontend. Now one of the developers want to reassign some
trac tickets to me. But initially I don't have an account for trac. So
obviously they can not reassign the tickets to me.

I did the following things to try to get this done.


trac-admin /srv/trac/proj1/ permission add zhengquan TRAC_ADMIN
trac-admin /srv/trac/proj1/ permission add zhengquan TICKET_ADMIN

trac-admin /srv/trac/proj1/ permission list
show that I am already a TICKET_ADMIN and TRAC_ADMIN.
zhengquan TICKET_ADMIN
zhengquan TRAC_ADMIN

and I can see the admin tab in the web interface logged in as
zhengquan.

Now the problem is I still can not reassign the existing ticket to me
and I don't show up in the reassign pull-down menu username list.


I googled a while and was still confused.

Any pointers would be appreciated.

Thanks!

Z

Jeff Hammel

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Mar 31, 2009, 9:49:25 AM3/31/09
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You will have to sign in to the new Trac so that it knows about you.

Jeff

zhang zhengquan

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Mar 31, 2009, 10:14:43 AM3/31/09
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Thanks Jeff. This morning I logged in to trac it seems to be working.
But in fact I did nothing on it...

Z

2009/3/31 Jeff Hammel <jha...@openplans.org>:

Jeff Hammel

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Mar 31, 2009, 10:16:40 AM3/31/09
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Doesn't matter; Trac will make a DB entry for you and a session, so...you're good :)
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