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Holger Knublauch  
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 More options May 16, 6:24 pm
From: Holger Knublauch <hol...@topquadrant.com>
Date: Fri, 16 May 2008 15:24:39 -0700
Local: Fri, May 16 2008 6:24 pm
Subject: Changed hosting of TopBraid download site
Dear users,

some users have reported download problems over the last few weeks.  The
TopBraid Composer installation files were sometime downloaded
incompletely and then failed during the file extraction.  We appreciate
those users who have taken the time to report these problems to us so
that we became aware of them.  Apologies for those inconveniences which
lay beyond our control.

We have today moved to another hosting service for those large file
downloads (now: box.net) and we hope that the download problems will now
disappear.  For those of you downloading the Windows or Mac installers,
please notify us immediately if you experience problems with this new
service.  The Eclipse update manager site is not affected.

Thanks for your cooperation!
Holger


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Alan  
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 More options May 16, 8:30 pm
From: Alan <jalantho...@verizon.net>
Date: Fri, 16 May 2008 17:30:59 -0700 (PDT)
Local: Fri, May 16 2008 8:30 pm
Subject: Re: Changed hosting of TopBraid download site
I get:

The page cannot be found
The page you are looking for might have been removed, had its name
changed, or is temporarily unavailable.


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Holger Knublauch  
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 More options May 16, 8:46 pm
From: Holger Knublauch <hol...@topquadrant.com>
Date: Fri, 16 May 2008 17:46:37 -0700
Local: Fri, May 16 2008 8:46 pm
Subject: Re: [tbc-users] Re: Changed hosting of TopBraid download site
Hi Alan,

possibly your organizations network has blocked any box.net traffic due
to security issues?  Maybe other vendors have parked undesired content
on box.net in the past so that it got blocked.

Does anyone else have similar problems (with the new download site)?

Thanks,
Holger


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Alan  
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 More options May 16, 9:35 pm
From: Alan <jalantho...@verizon.net>
Date: Fri, 16 May 2008 18:35:46 -0700 (PDT)
Local: Fri, May 16 2008 9:35 pm
Subject: Re: Changed hosting of TopBraid download site
   I think it is a firewall issue, because I can reach the download
URL from home.

                                                Alan


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Cecil O. Lynch, MD, MS  
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 More options May 17, 1:52 am
From: "Cecil O. Lynch, MD, MS" <cly...@ontoreason.com>
Date: Fri, 16 May 2008 22:52:22 -0700
Local: Sat, May 17 2008 1:52 am
Subject: RE: [tbc-users] Re: Changed hosting of TopBraid download site
I am unable to access the download as well. The error is:

The connection has timed out

The server at www.box.net is taking too long to respond.

    *   The site could be temporarily unavailable or too busy. Try again in
a few
          moments.

    *   If you are unable to load any pages, check your computer's network
          connection.

    *   If your computer or network is protected by a firewall or proxy,
make sure
          that Firefox is permitted to access the Web.

I have shut down my firewall and still cannot get to the site.
 Cecil Lynch    


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Gokhan Soydan  
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 More options May 17, 2:06 am
From: "Gokhan Soydan" <gsoy...@topquadrant.com>
Date: Fri, 16 May 2008 23:06:25 -0700
Local: Sat, May 17 2008 2:06 am
Subject: RE: [tbc-users] Re: Changed hosting of TopBraid download site
Hello,

I just checked the connection, and it seems to be fine. Could you please
double-check your firewall settings?

Thanks,
Gokhan


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Cecil O. Lynch, MD, MS  
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 More options May 17, 10:54 am
From: "Cecil O. Lynch, MD, MS" <cly...@ontoreason.com>
Date: Sat, 17 May 2008 07:54:16 -0700
Local: Sat, May 17 2008 10:54 am
Subject: RE: [tbc-users] Re: Changed hosting of TopBraid download site
Gokhan,

I am not sure why I was not able to get to the site last night, but am able
to this am without any changes to my firewall settings. I was able to
upgrade through Eclipse last night without problems.
Thanks
Cecil


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Holger Knublauch  
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 More options May 17, 1:20 pm
From: Holger Knublauch <hol...@topquadrant.com>
Date: Sat, 17 May 2008 10:20:01 -0700
Local: Sat, May 17 2008 1:20 pm
Subject: Re: [tbc-users] Re: Changed hosting of TopBraid download site
Cecil,

so this time you have been using the Eclipse update manager?  This is
still using the old server, i.e. the box.net server is not used.

So if more than one people have trouble with box.net it looks like we
need to look into yet other options.  We appreciate feedback from others
whether the download of the installers does not work.

Thanks, and sorry for these hiccups
Holger

Cecil O. Lynch, MD, MS wrote:


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Cecil O. Lynch, MD, MS  
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 More options May 17, 3:17 pm
From: "Cecil O. Lynch, MD, MS" <cly...@ontoreason.com>
Date: Sat, 17 May 2008 12:17:01 -0700
Local: Sat, May 17 2008 3:17 pm
Subject: RE: [tbc-users] Re: Changed hosting of TopBraid download site
Holger,

Yes I used the Eclipse update manager successfully after being unable to
access the box.net server last night. This morning I tried the box.net site
again, just to test, and was successful.

Cecil


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