Guys/Gals,

Attached is about as far as I can go with the Governance/Service
Management thing without your support/comments/rebukes.

The biggest changes from last weeks Draft(s), are

* Proposal requesting a "ICT Review Committee" to do the investigation
and make the Plan/Stamp to go forward.
* better organisation of the Background and Strategic Context with
* hopefully more useful diagrams.
* better explanations of the diagrams and relevance to the topic
* better referencing?
* use of colours?

I really need your feedback, especially negative ones.

    * Defining IT Governance and IT Management
          o IT Governance: What
          o IT Management: How
                + IT as Technology Partner : IT Infrastructure Management
                + IT as Service Provider: IT Service Management
                + IT as Strategic Partner: IT Governance
    * What do we have today?
    * Is there a need for change?
    * Guiding Frameworks
          o IT Governance Frameworks
          o IT Service Management Frameworks
          o Guiding Frameworks - Summary
    * Organisation Structure for best IT Governance and IT Service
      Management
          o Organisation Structures for IT
          o IT Governance Structure
          o IT Service Management Structure - An extended look at a
            Federal IT Structure
          o Organisation Structure – Summary
    * Summary

As discussed, we need the  minimal  ICT Governance  Framework for our
National ICT Working Groups to go forward.

Alfred, your guidance please?

Robin/Fe'ao, can you read and I'll call in this afternoon or tomorrow
morning for your comment.

Thanks,

Sam T.

--
Samiuela LV Taufa
s...@nomoa.com -or- samta...@gmail.com
www.nomoa.com; www.tongatapu.net.to
Ph: +676()62-717 Fax: +676()24-099

Centralised ICT Management Group - Project Purpose and Justification.pdf 328K Download

Hi Sam,

A comment from a non-IT person if you don't mind. So as a non-IT, will be
commenting on the structure of the report only. May I suggest incorporating
Tonga's status such as the heading "what do we have today" into IT
Governance or IT Management etc. where appropriate. Just think that once the
reader is educated on what IT Governance is (for example) they can
immediately relate it to Tonga and better understand what we should have but
don't have etc.

Secondly, maybe have the summary for each section to be mentioned at the
beginning of each section. Such as under Guiding Frameworks, maybe say "The
ICT Review Committee will need to assess the app.. to its implementation".
Then u explain what to consider as you've done. Similarly with Organisation
Structure.

Lastly, I think there is a project proposal format being used by Govt. maybe
someone has a copy? I've lost mine. Depends on who you're submitting this
proposal to I guess.

OK. There's my 5 cents. Hope its some help. U did say negative right? Lol

Malo

Lorraine

  _____  

From: tg-egov@googlegroups.com [mailto:tg-egov@googlegroups.com] On Behalf
Of Samiuela Loni Vea Taufa
Sent: Monday, December 10, 2007 1:21 PM
To: 'Aliki Vimahi; Saia Vaipuna; Melaea Taufatofua; Tevita Mone; Taniela
Koloamatangi; tg-egov@googlegroups.com; Alfred Soakai; Fe'ao Vakata; Robin
Kaho
Subject: [tg-egov] IT Governance, and IT Service Management - Time to move
on

Guys/Gals,

Attached is about as far as I can go with the Governance/Service Management
thing without your support/comments/rebukes.

The biggest changes from last weeks Draft(s), are

* Proposal requesting a "ICT Review Committee" to do the investigation and
make the Plan/Stamp to go forward.
* better organisation of the Background and Strategic Context with
* hopefully more useful diagrams.
* better explanations of the diagrams and relevance to the topic
* better referencing?
* use of colours?

I really need your feedback, especially negative ones.

*       Defining IT Governance and IT Management

*       IT Governance: What
*       IT Management: How

*       IT as Technology Partner : IT Infrastructure Management
*       IT as Service Provider: IT Service Management
*       IT as Strategic Partner: IT Governance

*       What do we have today?
*       Is there a need for change?
*       Guiding Frameworks

*       IT Governance Frameworks
*       IT Service Management Frameworks
*       Guiding Frameworks - Summary

*       Organisation Structure for best IT Governance and IT Service
Management

*       Organisation Structures for IT
*       IT Governance Structure
*       IT Service Management Structure - An extended look at a Federal IT
Structure
*       Organisation Structure - Summary

*       Summary

As discussed, we need the  minimal  ICT Governance  Framework for our
National ICT Working Groups to go forward.

Alfred, your guidance please?

Robin/Fe'ao, can you read and I'll call in this afternoon or tomorrow
morning for your comment.

Thanks,

Sam T.

--
Samiuela LV Taufa
s...@nomoa.com -or- samta...@gmail.com
www.nomoa.com; www.tongatapu.net.to
Ph: +676()62-717 Fax: +676()24-099

 Love the feedback, thanks Lorraine.  

 I have a meeting with the wall at PMO tomorrow, so I'll ask them for
the "Official" route-stamp.  

 Take your point on the status (where are we today) and proposal
(summary as a synopsis?) Very good points, and will incorporate them.

 Thanks,  

 Sam T.  

 On Mon, 10 Dec 2007 16:36:06 +1300, "Loleini Liava'a"  wrote:      

 Hi Sam,  

 A comment from a non-IT person if you don’t mind. So as a
non-IT, will be commenting on the structure of the report only. May I
suggest incorporating Tonga’s status such as the heading
“what do we have today” into IT Governance or IT
Management etc. where appropriate. Just think that once the reader is
educated on what IT Governance is (for example) they can immediately
relate it to Tonga and better understand what we should have but
don’t have etc.  
 Secondly, maybe have the summary for each section to be mentioned at
the beginning of each section. Such as under Guiding
Frameworks, maybe
say “The ICT Review Committee will need to assess the
app…… to its implementation”. Then u explain what
to consider as you’ve done. Similarly with Organisation
Structure.  
 Lastly, I think there is a project proposal format being used by
Govt. maybe someone has a copy? I’ve lost mine. Depends on who
you’re submitting this proposal to I guess.  
 OK. There’s my 5 cents. Hope its some help. U did say negative
right? Lol  
 Malo  

 Lorraine  
-------------------------
 From: tg-egov@googlegroups.com [mailto:tg-egov@googlegroups.com] On
Behalf Of Samiuela Loni Vea Taufa
 Sent: Monday, December 10, 2007 1:21 PM
 To: 'Aliki Vimahi; Saia Vaipuna; Melaea Taufatofua; Tevita Mone;
Taniela Koloamatangi; tg-egov@googlegroups.com; Alfred Soakai; Fe'ao
Vakata; Robin Kaho
 Subject: [tg-egov] IT Governance, and IT Service Management - Time
to move on  
 Guys/Gals,
 Attached is about as far as I can go with the
Governance/Service
Management thing without your support/comments/rebukes.
 The biggest changes from last weeks Draft(s), are
 * Proposal requesting a "ICT Review Committee" to do the
investigation and make the Plan/Stamp to go forward.
 * better organisation of the Background and Strategic Context with
 * hopefully more useful diagrams.
 * better explanations of the diagrams and relevance to the topic
 * better referencing?
 * use of colours?
 I really need your feedback, especially negative ones.  

        *Defining IT Governance and IT Management

        *IT Governance: What    *IT Management: How

        *IT as Technology Partner : IT Infrastructure Management        *IT as
Service Provider: IT Service Management         *IT as Strategic Partner: IT
Governance
        *What do we have today?         *Is there a need for change?    *Guiding
Frameworks

        *IT Governance Frameworks       *IT Service Management Frameworks
        *Guiding Frameworks - Summary

        *Organisation Structure for best IT Governance and IT
Service
Management

        *Organisation Structures for IT         *IT Governance Structure        *IT
Service Management Structure - An extended look at a Federal IT
Structure       *Organisation Structure – Summary

        *Summary
 As discussed, we need the  minimal  ICT Governance  Framework for
our National ICT Working Groups to go forward.  

 Alfred, your guidance please?  

 Robin/Fe'ao, can you read and I'll call in this afternoon or
tomorrow morning for your comment.  
 Thanks,  
 Sam T.  
 --  

 Samiuela LV Taufa  

 s...@nomoa.com [1] -or- samta...@gmail.com [2]  

 www.nomoa.com [3]; www.tongatapu.net.to [4]  

 Ph: +676()62-717 Fax: +676()24-099  
  ------ s...@nomoa.com samta...@gmail.com www.nomoa.com
www.tongatapu.net.to Phone: +676 () 62-717 Fax: +676 () 24-029  

Links:
------
[1] mailto:s...@nomoa.com
[2] mailto:samta...@gmail.com
[3] http://www.nomoa.com
[4] http://www.tongatapu.net.to

Update to the Project Proposal.

1. Spoke with the walls at PMO, and I'm trying to get feedback from
them, but everything in the country seems to be on hold for Alfred.

2. Made updates as per recommendations from Lorraine, hopefully it
covers what she was recommending.

Fe'ao/Robin,

Ka kuo te'eki faingamalie ee read ee pepa, pea please sio ki ai kau lele
ki he SPIN kau toki a'u atu 'o kole lau.

Sam T

Samiuela LV Taufa wrote the following on 12/10/2007 4:51 PM:

Centralised ICT Management Group - Project Purpose and Justification.pdf 338K Download

Date: 2007.12.14 6:20 pm (Friday evening)

Latest / Current version of the document for those of you who come in
early on Monday (or turn up to work on Saturday.)

Samiuela Loni Vea Taufa wrote the following on 12/10/2007 1:20 PM:

Governance and Management of IT - Project Purpose and Justification.pdf 347K Download