Unlike Chris Jones's Terminator, jessies.org's Terminator isn't distributed with Ubuntu (though we do supply a Debian package that works on Ubuntu). So I expect you're using his, not ours. http://software.jessies.org/terminator/faq.html#heading_toc_j_0 is quoted here in full:
jessies.org's Terminator is not Chris Jones's Terminator, sometimes known as GNOME Terminator. Ours is a completely unrelated terminal emulator that was using the same lame name first.
Similarly, $HOME/.config/terminator/config is not our configuration file. We don't support splitting windows.
Nae bother.
From: Gonçalo Pereira
[mailto:goncalo_...@hotmail.com]
Sent: Wednesday, January 04, 2012
09:35
To: Martin Dorey
Subject: RE: [terminator-users]
Problem opening Terminator console
Sorry for the mistake and thanks
for your quick answer.
Best Regards.