Mute doesnt work on Telephone App?

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Victor Herrera

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Feb 21, 2012, 10:10:34 PM2/21/12
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hey guys
i have heaps of issues around MUTING calls. I press mute and it
appears on the app saying mic muted, however people this still doesnt
seem to work.

i end up having to turn down all the sound on my mic in Prefences.

i am using v1.0.2

Andrew Chernauskas

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Jun 25, 2012, 12:35:59 PM6/25/12
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I just encountered this today as well.  Pressed M to mute, Telephone says it was muted, other folks on the call said I wasn't muted.  Glad I didn't say anything embarrassing.  

I was listening to iTunes when I started the call.  Does it only happen when it auto pauses iTunes?

Andrew Chernauskas

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Jun 25, 2012, 12:37:10 PM6/25/12
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Using 1.0.4 from the App Store.

Andrew Chernauskas

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Jul 30, 2012, 12:23:06 PM7/30/12
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Just had the issue crop up again today.  Any update on this?  Having MUTE falsely report its status seems like a critical issue.  I'm using a Microsoft LifeCam as a mic.


On Tuesday, February 21, 2012 10:10:34 PM UTC-5, Victor Herrera wrote:

Lee Aylward

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Apr 22, 2014, 2:02:34 PM4/22/14
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I can confirm that this happened to me as well. It said I was muted but I was not muted. I really like Telephone.app, but I ended up having to switch to Blink Lite. :(

-- 
Lee
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JohnS

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Dec 15, 2015, 7:20:09 PM12/15/15
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This similar issue was posted in another thread, but I wanted to get it on this thread, so, apologies if you find it a duplicate.

Telephone comes off mute every 12 to 15 minutes during calls.

When recording a meeting or presentation using local software such as Screenflow, Telephone is used to dial into a conference line and capture the dialogue. (with full disclosures to the group btw). Then another, separate land line phone is used to dial into the same meeting for talking with the group. To avoid feedback, the computer audio is set to mute, and the M command on the Telephone app is used to mute the app. This still captures the audio on the conference line, because the app and landline, as well as the other parties are all dialed in to a conference line, and while Telephone is muted, it serves as the input capture for sound from the conference call.

It's pretty cool. But for the last year or two, maybe early 2014, the Telephone app comes off mute unexpectedly, and as quite a few others have noted, while still showing mute status. The effect is a range of feedback, to full garbled distortion of the call. The only change for me has been mac os x upgrades from say, Mountain Lion through Yosemite. This issue is replicated on at least three other Mac laptops, from a Macbook air 2014, to Macbook Pro 2010 and Macbook Pro 2014 among others.

In another thread, Shaf suggested the issue occurs when making another call, however in our case the other call is from a separate, handset phone dialing into a shared conference line so it should not affect the Telephone app performance. The call comes 'off mute' about every 12 to 15 minutes and is very, very disruptive to our meetings.

On Monday, May 19, 2014 at 5:27:10 PM UTC-4, Von L. wrote:
I had the same thing happen to me today. Multiple people using Telephone.app 1.1.4 (114) on Mac OS X 10.9.3 and several people complained that we could be heard even though the app said "mic muted"

Anything I can provide to help troubleshoot, please let me know. 


On Tuesday, February 21, 2012 10:10:34 PM UTC-5, Victor Herrera wrote:
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