Qubee performance?

[Faisal Naik]

Hello TGP,
Can anyone share how is Qubee wimax service in khi, especially in dha area?
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Regards,

Faisal Naik
92-345-8501442
http://www.linkedin.com/in/faisalnaik

[TA]

http://www.qubee.com.pk/wheres-qubee/coverage
wait for map to load, the blue watermark over the map represent's
service coverage.
regards,

[Babar]

I am interested in getting feedback from users about Qubee product
quality and customer service.

Babar

[Nadir Nasir]

Area: Gulshan-e-Iqbal Blk-1
Speed: 512Kbps
CPE: Outdoor / Line of sight
Download Rate : Good / ~60-65 KB
Upload Rate: Below Average <15KB - Needs Improvement
Browsing: Good (Excluding the past few weeks. I've been experiencing some trouble, I hear it is due to the underwater cable fault? Not an official statement by qubee but a guess. Can anyone confirm?)
Overall Service Quality: Good
Uptime: 90% (Quite a few times the sites were down over night and quite a few times due to Credit limit exceeding)
Customer Support: Fine I suppose! Haven't talked to the customer support as a frustrated customer yet :)
Email / SMS Alerts and Notifications: Bad / improving. The emails generated lack necessary information such as total allocated b/w etc. it only states "80% of total" (just an example).
Device / Configuration Hassle: None (in my case. It didn't require me to reconfigure the device repeatedly, not even after having installed a whole fresh new OS. Served like plug and play for me)
Packages vs Rates: Better (lacks the availability of connections over 1MB and unlimited up/download)

[Tariq]

I have got qubee service last week
Its 1mb service with 8gb limit.

my experience with the service:

They had to installed outdoor high gain antenna attached to my indoor
cpe. (-65db cool)
download is 1mb only during off peak time like 6-7am in the morning.
upload is very bad only 150kbits (max value) no matter what time -
even help line is not able to solve it.

Now the funny thing about qubee
after every 2 hours and 59mins cpe gets disconnected with base station
and takes from 1 min to 3min to re-connect
I lost my telnet and remote sessions ops!
I open ticket with support - they close the ticket next day with
remarks its solved
I called them they said its normal because we have to update the
billing every 3 hours

what billing - is this hourly package?

even 10 years back with dial-up we do not have to run billing like
this?

On Dec 4, 7:58 pm, Babar <babar.bha...@gmail.com> wrote:
> I am interested in getting feedback from users aboutQubeeproduct
> quality and customer service.
>
> Babar
>
> On Nov 25, 5:16 am, TA <taimur.am...@gmail.com> wrote:
>
>
>
>
>
> >http://www.qubee.com.pk/wheres-qubee/coverage
> > wait for map to load, the blue watermark over the map represent's
> > service coverage.
> > regards,
>
> > On Nov 22, 5:31 pm, Faisal Naik <fna...@gmail.com> wrote:
>
> > > Hello TGP,

> > > Can anyone share how isQubeewimax service in khi, especially in dha area?

[Faraz Javed Awan]

Dear Tariq

iv raised your concern to one of my colleagues in the management of Qubee... hope that your issue & queries will get answered by them shortly via email.

Regards

Faraz 

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Regards
Faraz Javed Awan