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Tee Emm  
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 More options Oct 25 2007, 7:01 am
From: "Tee Emm" <tariq.must...@gmail.com>
Date: Thu, 25 Oct 2007 16:01:38 +0500
Local: Thurs, Oct 25 2007 7:01 am
Subject: Urdu Press Clipping

This Urdu press clipping is saying that PTCL is putting up voice
notification on certain ARPU customers.

The clip is claiming that calls would be charged if someone gets to receive
such a notification when trying to reach a busy subscriber.

Such notifications are generally not accompanied by an ANM (on the SS7
messaging front) and hence the call is not considered as being completed
(and hence not charged in the first place). Also, it is not a
'hard'/'physical' answering machine that the clip wants us to believe PTCL
is putting up for us :)

-T

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Shakeel Ahmad  
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 More options Oct 25 2007, 7:42 am
From: "Shakeel Ahmad" <shakeelah...@gmail.com>
Date: Thu, 25 Oct 2007 16:42:50 +0500
Local: Thurs, Oct 25 2007 7:42 am
Subject: Re: Urdu Press Clipping

I just ended up calling a landline at Lahore and dropped them a voice
message as the caller was busy :) i still wonder how much of our population
is aware of Voice Mail concept and specially when the lady tells you to drop
a message in english :).

On 10/25/07, Tee Emm <tariq.must...@gmail.com> wrote:


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Imtiaz  
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 More options Oct 25 2007, 8:21 am
From: "Imtiaz" <inspi...@gmail.com>
Date: Thu, 25 Oct 2007 17:21:18 +0500
Local: Thurs, Oct 25 2007 8:21 am
Subject: RE: Urdu Press Clipping

hehe.....whats interesting is that the clip plays automatically quite often,
and fact of the matter is, its not determined by ARPU.

On certain exchanges across the city, if the call target is busy, a
recording plays "aap ka matlooba number filhaal masroof hai, barai meherbani
kuch dair baad koshish keejiye, the number you have dialed is busy now,
please give a retry" and its that weird accent in english that makes it so
memorable.

  _____  

From: telecom-grid-pakistan@googlegroups.com
[mailto:telecom-grid-pakistan@googlegroups.com] On Behalf Of Tee Emm
Sent: Thursday, October 25, 2007 4:02 PM
To: telecom-grid-pakistan@googlegroups.com
Subject: Urdu Press Clipping

This Urdu press clipping is saying that PTCL is putting up voice
notification on certain ARPU customers.

The clip is claiming that calls would be charged if someone gets to receive
such a notification when trying to reach a busy subscriber.

Such notifications are generally not accompanied by an ANM (on the SS7
messaging front) and hence the call is not considered as being completed
(and hence not charged in the first place). Also, it is not a
'hard'/'physical' answering machine that the clip wants us to believe PTCL
is putting up for us :)

-T


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ptcl_engr  
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 More options Oct 25 2007, 9:04 am
From: ptcl_engr <invisible.riazmar...@gmail.com>
Date: Thu, 25 Oct 2007 06:04:37 -0700
Local: Thurs, Oct 25 2007 9:04 am
Subject: Re: Urdu Press Clipping
Actually its a new PTCL facility.It was meant tofacilitate people,but
has ended up doing otherwise.PTCL had sent a list of all phone numbers
whose monthly bill was upto certain amount, and they wanted to have
Call Forwarding activated for Busy and No reply on these numbers to
voice messge system.To retrieve these messages ,one has to dial
1276,and its charged as one local call.So when u dial a number and
that is busy or doesnt reply , you are being automatically forwarded
to message box.The calling number is charged for this, while call
forwarding to the message box is FREE.It means that called number wont
b charged anything.
Now here is what hapenend after we activated this call forwarding.
1) If some one's number was dead and gave busy tone when u dialled it,
the calling number was forwarded to messages box and was CHARGED.And u
never knew whetehr it was busy or dead. :)
2)If your number was busy normally, the same thing happened.
3) The voice message system was NOT functional. It had some technical
problems.People couldnt record their messages or retrive them.It was
just a dummy.

Regards

On Oct 25, 5:21 pm, "Imtiaz" <inspi...@gmail.com> wrote:


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Shakeel Ahmad  
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 More options Oct 25 2007, 9:09 am
From: "Shakeel Ahmad" <shakeelah...@gmail.com>
Date: Thu, 25 Oct 2007 18:09:52 +0500
Local: Thurs, Oct 25 2007 9:09 am
Subject: Re: Urdu Press Clipping

I beg your pardon, but has PTCL supplied phone which notify that they have a
message waiting for them ? How will and end user know he have a message
.They really haven't - and regarding bill - from past 3 years, i think i
have only received 2/3 bills only - I've been using my bank to pay my bills
online in all this time. Its no doubt a good facility but the way its been
activated is not correct.

On 10/25/07, ptcl_engr <invisible.riazmar...@gmail.com> wrote:


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Tee Emm  
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 More options Oct 25 2007, 9:36 am
From: "Tee Emm" <tariq.must...@gmail.com>
Date: Thu, 25 Oct 2007 18:36:05 +0500
Local: Thurs, Oct 25 2007 9:36 am
Subject: Re: Urdu Press Clipping

This 'facility', as it is now turning out from the details appearing, is
more of an effort towards increasing the number of calls 'terminated'. The
'free' forwarding thing is also entertaining at best. And if the voice mail
system was not 'functional' in the first place, the change actually amounts
to network fraud of sorts  and I am now impressed by the reporting of Jang!
:)

On 10/25/07, ptcl_engr <invisible.riazmar...@gmail.com> wrote:

--
Tariq Mustafa         MSN:t...@hotmail.com
Active Cell #        http://tinyurl.com/2ob35t
Industry Blog: http://pakng.wordpress.com

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Shaheer Khan  
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 More options Oct 25 2007, 11:56 am
From: Shaheer Khan <shaheer.a.k...@gmail.com>
Date: Thu, 25 Oct 2007 15:56:40 -0000
Local: Thurs, Oct 25 2007 11:56 am
Subject: Re: Urdu Press Clipping
We're a victim of this voice-mail messaging facility. Whenever our
phoneline's busy, many people report that it gets redirected to some
voicemail system. Trouble is, we haven't signed up for it, and we
don't know how to retrieve our messages.

We've lodged a complaint with our PTCL exchange, and with 18. But in
vain.

@PTCL dude, why exactly is this on? I mean - there must be a reason?
Were we one of the few test-users, who, ironically, don't get to test
the facility? It's quite bothersome, actually. And - the other person
gets charged unnecessarily.

It may be worthwhile to mention here that while Mobilink and Ufone (as
far as I remember) charge the caller the moment the voicemail greeting
is played, Telenor doesn't (i.e. Telenor doesn't start charging for a
call unless and until the beep is heard, and I think this should be
the way so that callers don't get charged unnecessarily.)

On Oct 25, 6:36 pm, "Tee Emm" <tariq.must...@gmail.com> wrote:


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Shaheer Khan  
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 More options Oct 25 2007, 12:09 pm
From: Shaheer Khan <shaheer.a.k...@gmail.com>
Date: Thu, 25 Oct 2007 16:09:33 -0000
Local: Thurs, Oct 25 2007 12:09 pm
Subject: Re: Urdu Press Clipping
By the way, can someone please translate the text into English? (Urdu
is my "official" mother tongue, but English is my unofficial.... long
story)

On Oct 25, 8:56 pm, Shaheer Khan <shaheer.a.k...@gmail.com> wrote:


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ptcl_engr  
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 More options Oct 26 2007, 7:16 am
From: ptcl_engr <invisible.riazmar...@gmail.com>
Date: Fri, 26 Oct 2007 04:16:53 -0700
Local: Fri, Oct 26 2007 7:16 am
Subject: Re: Urdu Press Clipping
If you want to retrieve ur messages ,you have to dial 1277.You will be
charged 1 local call for that.There is no notification like the one
you get in mobile service thru sms.Its your duty to check it.(Means
more calls n more revenue.;) }
Your number was selected because you have been paying more than 1000Rs
per month.PTCL management wanted to "facilitate" its "valued"
customers.(But it has done otherwise.)
Its a long long story on how and why PTCL did all this.Actually some
ppl in H/Q wanted to show off their efficiency n vision to the
Arabs.Secondly,they wanted to give (and take) some benefit to the
company that actually manages these voice mail boxes.(You know what I
am saying ).
It also goes to show you how PTCL is run by the new "enlightened
moderated" management. PTCL has hired ppl in higher management who
have never been to a telephone exchange b4 in their lives.(except may
b for registering their complaints).  There is a "consultant" in PTCL
who didnt know what exchange is.So my firend had to take him on a
ride  to nearest F8 exchange and show him what that monster was. :)
May God help us all.

On Oct 25, 8:56 pm, Shaheer Khan <shaheer.a.k...@gmail.com> wrote:


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