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Disk doctor detects physical errors

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Maria Abad

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Apr 21, 1998, 3:00:00 AM4/21/98
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Configuration Information:
Network: --None--
------------------------------------------------------------

I've had Disk Doctor on my PC for a couple of months now, and just
within the last two weeks, have repeatedly received the message that
disk doctor has detected physical errors. I've done the recommended
scans,(std. and thorough) and neither have detected any errors on the
drives. There are no bad sectors present on the drive. I used
Ctrl+Alt+Del to turn off all programs except explorer and then used
the surface scan again and no errors were detected. It completed the
scan without stopping, and no error alert message appeared. The
physical error message alert appears shortly after a start up my PC
in the morning. Can you give me any suggestions for this? I don't
know if it is my hardware or there's a glitch in the software.

Thanks,
Maria A.

Andrew Pedersen [Symantec]

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Apr 21, 1998, 3:00:00 AM4/21/98
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On 21 Apr 1998 15:43:38 GMT, Maria Abad <slow...@swbell.net> wrote:

>I've had Disk Doctor on my PC for a couple of months now, and just
>within the last two weeks, have repeatedly received the message that
>disk doctor has detected physical errors. I've done the recommended
>scans,(std. and thorough) and neither have detected any errors on the
>drives. There are no bad sectors present on the drive. I used
>Ctrl+Alt+Del to turn off all programs except explorer and then used
>the surface scan again and no errors were detected. It completed the
>scan without stopping, and no error alert message appeared. The
>physical error message alert appears shortly after a start up my PC
>in the morning. Can you give me any suggestions for this? I don't
>know if it is my hardware or there's a glitch in the software.
>
>Thanks,
>Maria A.

Hello Maria,

Whether its hardware or software and what to do can be found
in the technical document at the following web site.
http://service1.symantec.com/SUPPORT/nunt.nsf/docid/1997128101756

Thank you for posting,

Andrew Pedersen
Symantec On-Line Services

Symantec Web Page: http://www.symantec.com
Technical Support Page: http://www.symantec.com/techsupp/index.html

Please continue to post your messages to the public discussion group as
Symantec does not provide support via private e-mail. Thank you.

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