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byron.shaheen  
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 More options Jun 29 2011, 7:49 pm
From: "byron.shaheen" <byron.shah...@gmail.com>
Date: Wed, 29 Jun 2011 16:49:30 -0700 (PDT)
Local: Wed, Jun 29 2011 7:49 pm
Subject: Re: Google issue causing login/sync problems
Hi Teri,

Your problem isn't related to the Google outage at all.  I got your
email and responded with what you need to do to resolve your
particular issue.

Thanks,

Byron

---
Byron Shaheen
byron.shah...@spanningsync.com
http://spanningsync.com

On Jun 29, 5:23 pm, teri <teriar...@gmail.com> wrote:

> Byron - I have just discovered that I have had this problem since June
> 22. I am trying to sync now and it isn't working. The sync appears to
> be stuck on "Waiting for Apply Sync Services," which implies it is an
> Apple problem, not a Google problem. Or, is mine a different issue. I
> did send in a report. Please advise.

> On Jun 29, 3:05 pm, "byron.shaheen" <byron.shah...@gmail.com> wrote:

> > Hi,

> > We were able to work around the problem on Google's end, so everything
> > should be back to normal.

> > -Byron

> > ---
> > Byron Shaheen
> > byron.shah...@spanningsync.comhttp://spanningsync.com

> > On Jun 28, 7:18 pm, Jeff Spies <jeffsolarsp...@gmail.com> wrote:

> > > Byron,

> > > I do understand the problem is not due to anything that Spanning Sync has
> > > done, but I will admit this entire episode causes me concerns over whether
> > > the Google Spanning Sync system is viable.

> > > If your tech staff cannot resolve this problem soon and provide more robust
> > > service, I believe many like me will consider the move to an iPhone.  The
> > > only reason that I did not get an iPhone was AT&T.  That is no longer a
> > > problem since Verizon now offers the iPhone.  The sad thing is that I am
> > > very happy with my Android except for this problem with unreliable syncing.
> > >  This problem is starting to offset my satisfaction with my Android phone.

> > > I am really disappointed that Google Android is not putting a higher
> > > priority on syncing of information to their calendars and contact apps.  I
> > > have been a syncing user since I got my first Palm Pilot in the 90's.  I
> > > have always been able to manage the sync between my mobile and my laptop,
> > > until Android.  Android syncing with my laptop is poor overall compared to
> > > every other system I have ever used.

> > > While Google calendar and contact apps are convenient, they are not a
> > > suitable alternative for Outlook or Entourage for many business people.
> > >  Syncing between platforms is critical for many customers.  If Google cannot
> > > solve these problems and make syncing more reliable, I think they will lose
> > > market share to iPhones.

> > > Sincerely,

> > > Jeff S.

> > > On Tue, Jun 28, 2011 at 4:54 PM, byron.shaheen <byron.shah...@gmail.com>wrote:

> > > > Hi,

> > > > It's all part of the Google outage.  We're hoping it clears up soon.

> > > > -Byron

> > > > ---
> > > > Byron Shaheen
> > > > byron.shah...@spanningsync.com
> > > >http://spanningsync.com

> > > > On Jun 28, 12:14 pm, protoplasm <sprots...@gmail.com> wrote:
> > > > > We are having the same problem. I also noticed that when I go into the
> > > > > Spanning Sync pref, I'm no longer logged in. When I try to sign in I
> > > > > get "Spanning Sync encountered an error."

> > > > --
> > > > You received this message because you are subscribed to the Google Groups
> > > > "Spanning Sync" group.> > To post to this group, send email tospanningsync@googlegroups.com.
> > > > To unsubscribe from this group, send email to> >spanningsync+unsubscribe@googlegroups.com.
> > > > For more options, visit this group at
> > > >http://groups.google.com/group/spanningsync?hl=en.


 
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