SS just got slow and heavy in v2.0.2
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Armando Fox
Oct 29, 2008, 7:53:45 PM10/29/08
to Spanning Sync
I've been using SS for awhile to sync 2 iCal calendars to Google and
it's worked OK. My calendar changes several times a day so I have it
set to sync every hour.
Starting with 2.0.2, when a sync begins (I can tell by the icon in the
menubar), my computer becomes essentially unresponsive. I get the
spinning beachball in Safari; other apps slow to a crawl; network-
bound apps basically stop working. This condition persists most of the
way thru the sync.
Also, every sync operation seems to spin my disk A LOT, and take a
long time, even if nothing (or only one event) has changed since the
last sync.
I don't remember SS being such a hog before. It's getting so bad that
I'm going to disable it, since it basically makes my computer unusable
for over 5 minutes at a time once an hour. And no, syncing less often
is not practical, since the whole point is my admin can change my
Google Calendar and I only need an hour heads-up to see the change
locally.
Anyone else experienced this? It only started after I upgraded to
2.0.2. My current situation isn't sustainable.
I have OS X PowerPC 10.4.11 and I *do not* sync my contacts at all.
Can I downgrade to an older version (which worked better and I don't
care about contact sync anyway)?
armando fox
it's worked OK. My calendar changes several times a day so I have it
set to sync every hour.
Starting with 2.0.2, when a sync begins (I can tell by the icon in the
menubar), my computer becomes essentially unresponsive. I get the
spinning beachball in Safari; other apps slow to a crawl; network-
bound apps basically stop working. This condition persists most of the
way thru the sync.
Also, every sync operation seems to spin my disk A LOT, and take a
long time, even if nothing (or only one event) has changed since the
last sync.
I don't remember SS being such a hog before. It's getting so bad that
I'm going to disable it, since it basically makes my computer unusable
for over 5 minutes at a time once an hour. And no, syncing less often
is not practical, since the whole point is my admin can change my
Google Calendar and I only need an hour heads-up to see the change
locally.
Anyone else experienced this? It only started after I upgraded to
2.0.2. My current situation isn't sustainable.
I have OS X PowerPC 10.4.11 and I *do not* sync my contacts at all.
Can I downgrade to an older version (which worked better and I don't
care about contact sync anyway)?
armando fox
byron.shaheen
Oct 29, 2008, 8:08:36 PM10/29/08
to Spanning Sync
Hi Armando,
What you have described is not the normal operation of Spanning Sync
v2.0.2. Would you mind performing a sync and when it finishes,
immediately create a troubleshooting report to email to us? Here is
how to create the report:
* Open the pref pane
* Click the Advanced… button
* Click Create Report
* Email the file that appears on your desktop to
sup...@spanningsync.com
Thanks,
Byron
What you have described is not the normal operation of Spanning Sync
v2.0.2. Would you mind performing a sync and when it finishes,
immediately create a troubleshooting report to email to us? Here is
how to create the report:
* Open the pref pane
* Click the Advanced… button
* Click Create Report
* Email the file that appears on your desktop to
sup...@spanningsync.com
Thanks,
Byron
mikejt
Nov 5, 2008, 4:55:20 PM11/5/08
to Spanning Sync
I have the same problem, and I'm *trying* to create a report, but now
Activity Monitor reports that System Preferences is not responding
(whoof, it *finally* stopped after 10 minutes). You are going to love
the report ... it's 7.3MB as a gziped tarball! I'll also send the
process sample generated by Activity Monitor ...
... and note that SS is now running with an RSIZE of 913MB (increasing
as I watch at about 1MB every few seconds) and VSIZE of 2.53GB (now,
that's a good reason for everything to start crawling). My poor MBP is
so slow, and running hot, hot, hot.
You guys should fix this!
Activity Monitor reports that System Preferences is not responding
(whoof, it *finally* stopped after 10 minutes). You are going to love
the report ... it's 7.3MB as a gziped tarball! I'll also send the
process sample generated by Activity Monitor ...
... and note that SS is now running with an RSIZE of 913MB (increasing
as I watch at about 1MB every few seconds) and VSIZE of 2.53GB (now,
that's a good reason for everything to start crawling). My poor MBP is
so slow, and running hot, hot, hot.
You guys should fix this!
byron.shaheen
Nov 5, 2008, 8:38:45 PM11/5/08
to Spanning Sync
Michael,
We've received your report and are looking to see if this is caused by
Spanning Sync or not. We have seen this a few times, and if I
remember correctly, resetting Sync Services resolved the problem. You
can reset Sync Services like this:
* Open iSync (in /Applications)
* Go to preferences
* Click Reset Sync History
* Try syncing again
Thanks,
Byron
We've received your report and are looking to see if this is caused by
Spanning Sync or not. We have seen this a few times, and if I
remember correctly, resetting Sync Services resolved the problem. You
can reset Sync Services like this:
* Open iSync (in /Applications)
* Go to preferences
* Click Reset Sync History
* Try syncing again
Thanks,
Byron
mikejt
Nov 7, 2008, 3:35:50 PM11/7/08
to Spanning Sync
I've started that process, and things are looking better (the synch is
NOT finished yet ... getting close, however) ... I'm still a bit
disturbed just how BIG spanning synch is getting. It's now 193/415MB
(R/VSIZE), second only to Safari and Entourage on my system right now.
And these values just keep increasing, almost like a memory leak. I'll
watch it for the rest of the day and see what happens ...
NOT finished yet ... getting close, however) ... I'm still a bit
disturbed just how BIG spanning synch is getting. It's now 193/415MB
(R/VSIZE), second only to Safari and Entourage on my system right now.
And these values just keep increasing, almost like a memory leak. I'll
watch it for the rest of the day and see what happens ...
Larry Hendricks
Nov 7, 2008, 11:19:44 PM11/7/08
to Spanning Sync
Hey Mike,
Do you happen to have Apple's Xcode tools installed? If so then there
are some tools we can probably use to isolate the problem, such as /
usr/bin/heap and /usr/bin/leaks .
Thanks
--
Larry Hendricks
la...@spanningsync.com
http://spanningsync.com
Do you happen to have Apple's Xcode tools installed? If so then there
are some tools we can probably use to isolate the problem, such as /
usr/bin/heap and /usr/bin/leaks .
Thanks
--
Larry Hendricks
la...@spanningsync.com
http://spanningsync.com
Michael Johas Teener
Nov 8, 2008, 2:06:17 PM11/8/08
to spanni...@googlegroups.com
Xcode 3 installed ... let me know what I can send you ...
--
Michael D. Johas Teener
http://xri.net/=Michael.Johas.Teener --- PGP ID 0x3179D202
Jason Stiefel
Nov 8, 2008, 3:42:22 PM11/8/08
to spanni...@googlegroups.com
Hey I got you beat! 241/581 R/V for me here! And 1:08:16:36 on cpu time. After killing then bringing it back and synching it's idling at 38/382 R/V.
Does OBJ-C have garbage collection??
Will be happy to send heap and leak diagnostics if you post a HOWTO.
thanks!
Does OBJ-C have garbage collection??
Will be happy to send heap and leak diagnostics if you post a HOWTO.
thanks!
Larry Hendricks
Nov 9, 2008, 7:45:10 PM11/9/08
to Spanning Sync
Great, I will contact you both offline.
On Nov 8, 12:42 pm, "Jason Stiefel" <kpho...@gmail.com> wrote:
> Hey I got you beat! 241/581 R/V for me here! And 1:08:16:36 on cpu time.
> After killing then bringing it back and synching it's idling at 38/382 R/V.
>
> Does OBJ-C have garbage collection??
>
> Will be happy to send heap and leak diagnostics if you post a HOWTO.
>
> thanks!
>
> On Sat, Nov 8, 2008 at 14:06, Michael Johas Teener <
>
> Hey I got you beat! 241/581 R/V for me here! And 1:08:16:36 on cpu time.
> After killing then bringing it back and synching it's idling at 38/382 R/V.
>
> Does OBJ-C have garbage collection??
>
> Will be happy to send heap and leak diagnostics if you post a HOWTO.
>
> thanks!
>
> On Sat, Nov 8, 2008 at 14:06, Michael Johas Teener <
>
> michael.johastee...@gmail.com> wrote:
>
> > Xcode 3 installed ... let me know what I can send you ...
>
>
> > Xcode 3 installed ... let me know what I can send you ...
>
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