Incompatibility with Entourage Sync

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MusOX

unread,
Feb 5, 2007, 1:05:20 PM2/5/07
to Spanning Sync
I've tried this twice now, both times I've ended deleting iCal
calendars, gCal calendars, and re-entered my Exchange settings in
Entourage.

I can get iCal and gCal to work perfectly via Spanning Sync between
two different machines. Once I enable Entourage's Sync with iCal so I
can get my Exchange calendar, everything breaks. I cannot see
Entourage's Calendar, iCal crashes repeatedly (as posted earlier,
iSync Preferences fixes this), and Entourage will crash once MS's sync
engine starts.

Has anyone else have Exchange syncing issues? Didn't know if anyone
used Groupcal to get their Exchange calendar into iCal vs. Entourage.
http://www.snerdware.com/groupcal/

- MusOX

Andrew J. Cowell

unread,
Feb 5, 2007, 9:52:50 PM2/5/07
to Spanning Sync
I'm thinking I'm having the same issue, although it only started today
(probably when I installed the latest beta). Entourage just hangs.
Have stopped using SS until this gets fixed. At least not data appear
to have been damaged.

JT

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Feb 6, 2007, 9:01:43 AM2/6/07
to Spanning Sync
I have the same problem. I have this error message "The action can
not be completed. An unknown error (-116) occurred" Checking the
Activity Monitor shows Entourage Daemon being unresponsive and tying
up >80% of CPU activity.

Shawn

unread,
Feb 6, 2007, 10:19:42 AM2/6/07
to Spanning Sync
Same problem here which is unfortunate. I've been waiting to use this
exclusively for Entourage syncing. Hope they get it resolved.

Shawn

MusOX

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Feb 8, 2007, 1:41:16 PM2/8/07
to spanni...@googlegroups.com
Thanks for the latest blog post, good to know you are working on this situation and it looks like it will be highlighted update once it is fixed.

 - MusOX

richphoto

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Mar 5, 2007, 6:09:25 PM3/5/07
to Spanning Sync
Yes, this is what happened to me except it left me with un usable
entourage. I deleted Spanning sync, but My Entourage will not open and
uses more than 80% cpu.

On Feb 6, 7:19 am, "Shawn" <shk...@gmail.com> wrote:
> Same problem here which is unfortunate. I've been waiting to use this

> exclusively forEntouragesyncing. Hope they get it resolved.


>
> Shawn
>
> On Feb 5, 12:05 pm, "MusOX" <muso...@gmail.com> wrote:
>
> > I've tried this twice now, both times I've ended deleting iCal
> > calendars, gCal calendars, and re-entered my Exchange settings in
> >Entourage.
>
> > I can get iCal and gCal to work perfectly via Spanning Sync between

> > two different machines. Once I enableEntourage'sSync with iCal so I


> > can get my Exchange calendar, everything breaks. I cannot see

> >Entourage'sCalendar, iCal crashes repeatedly (as posted earlier,
> > iSync Preferences fixes this), andEntouragewill crash once MS's sync

cwood

unread,
Mar 5, 2007, 6:41:16 PM3/5/07
to Spanning Sync
We've gotten several reports of similar behavior with Entourage, so
for the time being we're recommending that Entourage users not use
Spanning Sync. We'll investigate to see if we can work around the
problem, but we strongly suspect Entourage is syncing in a non-
standard way.

Regards,
Charlie

richphoto

unread,
Mar 6, 2007, 2:37:29 PM3/6/07
to Spanning Sync
Does anyone know how to get Entourage back? I ran the database utility
and it says it repaired it, but if I attempt to open Calendar it will
crash and lock up again.

tac12

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Mar 7, 2007, 3:23:18 AM3/7/07
to Spanning Sync
I found a work around for a locked up calendar in entourage.
Basically I discovered that the export/archive function still worked,
so I did that, made a new identity (i.e. a clean database file) then
imported all the information from the entourage archive. Something of
a pain, but at least I got my calendar back! Bit of a shame that this
happens, since spanning sync is such a super programme.

JFM...@gmail.com

unread,
Apr 27, 2007, 2:34:07 PM4/27/07
to Spanning Sync
Nice product (I certainly could use it every day) but 100% unusable
(so, I guess, not so nice) if you also use Entourage. Seems to be a
consensus that if you sync Entourage to iCal then Spanning Sync poses
huge problems. Hopfully SpanningSync will advise when this is
repaired...until then, so SpanningSync for me....not worth the
hassle.....

On Mar 7, 4:23 am, "tac12" <Thomas.Adrian.Carpen...@gmail.com> wrote:
> I found a work around for a locked up calendar inentourage.
> Basically I discovered that the export/archive function still worked,
> so I did that, made a new identity (i.e. a clean database file) then

> imported all the information from theentouragearchive. Something of


> a pain, but at least I got my calendar back! Bit of a shame that this
> happens, since spanning sync is such a super programme.
>
> On Mar 6, 7:37 pm, "richphoto" <studio1...@gmail.com> wrote:
>

> > Does anyone know how to getEntourageback? I ran the database utility


> > and it says it repaired it, but if I attempt to open Calendar it will
> > crash and lock up again.
>
> > On Mar 5, 3:41 pm, "cwood" <charlie.w...@gmail.com> wrote:
>

> > > We've gotten several reports of similar behavior withEntourage, so
> > > for the time being we're recommending thatEntourageusers not use


> > > Spanning Sync. We'll investigate to see if we can work around the

> > > problem, but we strongly suspectEntourageis syncing in a non-


> > > standard way.
>
> > > Regards,
> > > Charlie
>
> > > On Mar 5, 5:09 pm, "richphoto" <studio1...@gmail.com> wrote:
>
> > > > Yes, this is what happened to me except it left me with un usable

> > > >entourage. I deleted Spanning sync, but MyEntouragewill not open and

cwood

unread,
Apr 27, 2007, 2:57:26 PM4/27/07
to Spanning Sync
To be clear, Entourage simply does not work with if you're syncing
Entourage with iCal and also syncing iCal with Google Calendar using
Spanning Sync. This isn't due to a bug in Spanning Sync problem, but
rather a bug in Entourage. Of course we'll continue to look for a
workaround and hope that Microsoft comes up with an actual fix, but
until then Entourage users who sync Entourage with iCal should not use
Spanning Sync.

Regards,
Charlie

lsilv...@gmail.com

unread,
Apr 19, 2007, 3:24:59 PM4/19/07
to Spanning Sync
How did you get the calendar function in Entourage to open? Ever since
mine locked up, I can't get past the hanging 'banner' in order to do
the workaround you suggested.


On Mar 7, 4:23 am, "tac12" <Thomas.Adrian.Carpen...@gmail.com> wrote:

> I found a work around for a locked up calendar inentourage.
> Basically I discovered that the export/archive function still worked,
> so I did that, made a new identity (i.e. a clean database file) then

> imported all the information from theentouragearchive. Something of


> a pain, but at least I got my calendar back! Bit of a shame that this
> happens, since spanning sync is such a super programme.
>
> On Mar 6, 7:37 pm, "richphoto" <studio1...@gmail.com> wrote:
>

> > Does anyone know how to getEntourageback? I ran the database utility


> > and it says it repaired it, but if I attempt to open Calendar it will
> > crash and lock up again.
>
> > On Mar 5, 3:41 pm, "cwood" <charlie.w...@gmail.com> wrote:
>

> > > We've gotten several reports of similar behavior withEntourage, so
> > > for the time being we're recommending thatEntourageusers not use


> > > Spanning Sync. We'll investigate to see if we can work around the

> > > problem, but we strongly suspectEntourageis syncing in a non-


> > > standard way.
>
> > > Regards,
> > > Charlie
>
> > > On Mar 5, 5:09 pm, "richphoto" <studio1...@gmail.com> wrote:
>
> > > > Yes, this is what happened to me except it left me with un usable

> > > >entourage. I deleted Spanning sync, but MyEntouragewill not open and

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