SOS User Group Google Group

Re: [SOS User Group] Final 2009.01 update available on SOS web site

2009-12-28T21:13:44Z

I can't find this either.
______________________________ __
To: sosoft@googlegroups.com
Sent: Mon, December 28, 2009 11:40:09 AM
Matt,
That is the latest patch that you downloaded so you don’t have to install anything else.

-Noe (SOS Software)

From:sosoft@googlegroups.com [mailto:sosoft@googlegroups.co m] On Behalf Of Matt Woodward

RE: [SOS User Group] Final 2009.01 update available on SOS web site

2009-12-28T19:40:09Z

Matt,
That is the latest patch that you downloaded so you don’t have to install
anything else.
-Noe (SOS Software)
*From:* sosoft@googlegroups.com [mailto:sosoft@googlegroups.co m] *On Behalf
Of *Matt Woodward
*Sent:* Monday, December 28, 2009 1:44 PM
*To:* sosoft@googlegroups.com
*Subject:* Re: [SOS User Group] Final 2009.01 update available on SOS web

Re: [SOS User Group] Final 2009.01 update available on SOS web site

2009-12-28T19:35:32Z

Seth:
Does this release correct the problem I was having with the Twain scanner?
Tom
______________________________ __
To: sosoft@googlegroups.com
Sent: Wed, December 23, 2009 3:38:19 PM
We have posted the latest and final 2009 update (technically, Release 2009.01.2).
Aside from various little bug fixes, the most significant new feature is support for the optional First Contact module, accessed from the SOS login window. First Contact is our new, user-customizable "intake" module. It will be especially valuable and appreciated by larger organizations where it is desirable to collect information from prospective patients/clients, but not actually create accounts for them in SOS until they actually show up. This module features the new technology you will be seeing in the next generation of SOS, such as highly configurable list windows and forms that you can customize to match your needs. Next month we will be distributing an information package to give you a better overview, and you always can make an appointment for a live demo if you would like to see it in action. The screenshots below are examples, but both of these screens are highly customizable, so your own versions could be set up very differently.

Re: [SOS User Group] Final 2009.01 update available on SOS web site

2009-12-28T18:44:13Z

Seth, is this the same patch that we already have downloaded? I was just
wondering if we needed to install this or not. Thanks.
Matt Woodward

Final 2009.01 update available on SOS web site

2009-12-23T20:38:19Z

We have posted the latest and final 2009 update (technically, Release
2009.01.2).
Aside from various little bug fixes, the most significant new feature is
support for the optional First Contact module, accessed from the SOS login
window. First Contact is our new, user-customizable "intake" module. It will

Re: [SOS User Group] Patient Phone List by Rendering Provider

2009-12-17T16:25:53Z

Seth, I have this report, I use it frequently.

...lois
lois r. steinberg, ph.d.
25 orchard st., suite 204
denville, nj 07834
phone: 973.625.8522
fax: 973.994.4872
_[link] ([link])
email: docl...@verizon.net

Patient Phone List by Rendering Provider

2009-12-17T16:23:17Z

I thought we already had this report, but I don't see it in the menu. This
was a pretty easy mod of the existing Primary Provider version, so here you
go:
[link]
Instructions on how to add it to your menu (should go into Reports > Patient
Reports):

RE: [SOS User Group] replacement check from insurance for undeposited origin...

2009-12-16T20:41:35Z

You wouldn't actually be entering anything if you just make a note.

Beth

Beth Fuller

Practice Manager

Scott Hoopes MD & Associates

sphm...@gmail.com

208-898-8999 x311

LoisJo...@aol.com
Sent: Tuesday, December 15, 2009 10:36 PM
To: sosoft@googlegroups.com

New blog articles

2009-12-16T16:04:36Z

Just to let you know what kind of week the last one was, I completely forgot
to tell you about the new blog article I finally got posted last Thursday!

I just posted another new one, so take a look at both when you have the
chance:

[link]

Thanks,
Kathy

____________________________

Re: [SOS User Group] replacement check from insurance for undeposited origin...

2009-12-16T05:35:53Z

In a message dated 12/15/2009 7:56:57 PM Eastern Standard Time,

If that happened to me, I wouldn’t go to the trouble of reversing credits.
I would open the payment on the patient’s ledger and make a note about
the new check number and the reason why. Beth Fuller

Beth, good idea. BUT how to I actually enter the check/payment for this

RE: [SOS User Group] BCBS of FL Mental Health authorizations

2009-12-16T05:07:28Z

Janet,

My information is that out of state plans do NOT require auth.

(Are other states dealing with the same auth/lack of Availty issues?)

On Sandy Sawyer, I know her and her supervisor and have spoken to her
recently about other issues beside the new auth policy. I have her back line

Re: [SOS User Group] replacement check from insurance for undeposited original check

2009-12-16T01:10:17Z

I agree - not worth the trouble

RE: [SOS User Group] replacement check from insurance for undeposited original check

2009-12-15T21:59:04Z

If that happened to me, I wouldn't go to the trouble of reversing credits.
I would open the payment on the patient's ledger and make a note about the
new check number and the reason why.

Beth Fuller

Practice Manager

Scott Hoopes MD & Associates

sphm...@gmail.com

208-898-8999 x311

Re: [SOS User Group] BCBS of FL Mental Health authorizations

2009-12-15T18:44:15Z

For SOS, I was going to look up in January on Availity to see when the plan renewed. If plan renews 9/1/10, then I was going to put in a "dummy auth" with 99 visits with a term date of 8/31/10 and uncheck mark "include on claims". Then when I run my report for expiring authorizations the prior month, it will be on that report and check availity after 9/1/10 to see if authorization is required. That way I do not have to keep looking in the notes section to see if I have already looked that patient up. Does anyone out there have any better suggestions?

Re: [SOS User Group] BCBS of FL Mental Health authorizations

2009-12-15T17:54:40Z

For lack of a better word, this is going to be one major DISASTER.

I did call BCBS since testing does not require authorization, but a 90801 would. So if our MD refers a patient out for testing, the other provider would still need to get authorization for a 90801. I was told that if they issued a 90801 to another provider, that they would VOID the referring physician's authorization for remaining visits. When you call Blue Express, I could find no way to talk to a human being so that the testing provider could request just one visit and not to void the MD's authorization. After my 5th call today to BCBS (I was in a mood), I did get a human who understood the problems and gave me the name and telephone number of the Behavioral Health network manager. Her name is Sandy Sawyer and telephone number is 954-714-3660. But she does not returns calls the same day and I have yet been able to speak with her. I assume she does exist but have not yet been able to prove this.