Hi Sam,
The most likely cause is that some piece of software somewhere along the
line has registered the "basic" version of the MP3 codec. (XP comes with
the "advanced" version by default). The basic version does not support
encoding.
Can you please check your C:\windows\system32 directory, and see whether you
have a file called L3codeca.acm?
If you do, you can restore the advanced codec by doing the following:
1. Start > Control Panel
2. Double-click Sounds and Audio Devices
3. Click on the Hardware tab
4. Select Audio Codecs from the list
5. Click the Properties button
6. Select the Properties tab
7. Select "Fraunhofer IIS MPEG Layer 3..." from the list (or if this is not
present, "l3codecx.acm")
8. Click the Properties button
9. Check "Do not use this audio codec" then click OK. Click OK on all the
preceding dialogs and exit Control Panel.
10. (back to the Windows start menu) Start > Run
11. type cmd then click OK
12. type c: then press Enter
13. type cd \windows\system32 then press Enter
14. type regsvr32 l3codeca.acm then press Enter
15. Follow steps 1 - 8 again
16. Check "Use this audio codec" then click OK. Click OK on all the
preceding dialogs and exit Control Panel.
Then you can retry Skylook. (Go to the Options dialog to make sure it is
set up to record, before trying a call). If it still doesn't record, please
run this Audio diagnostics program and follow the instructions therein:
http://www.skylook.biz/download/acmDiag/acmDiag.exe .
If you can't find l3codeca.acm, let me know.
Regards,
Paul