user profiles and analytics
Dylan Jay
I maybe beding singing and dancing beyond its comfortzone but I have
some open questions I'm attempting to answer to see if S&D will fit.
Basic requirement is a alert system where people subscribe to the
kinds of alerts they want (large lists) and the alerts are manual
created, tagged to which kind they are and then either sent asap or
deplayed to a specified publication time.
My open questions are:
• how to do user profiles? There is a need to collect more info than
just the email address. It's not clear that S&D integrates with plone
membership and/or remember.
• will UI fail with thousands of options for the different kinds of
alerts people want to subscribe to?
• I need to track how many emails got delivered, opened, converted
(clicked on link at bottom). Has anyone added that, or integrated 3rd
party tracking tools to achieve this?
• Items are either sent now, or delayed to publishing time. Can S&D
be made to wait until the publication date of an item to send that
individual item out?
Any help or pointers to other tools to achieve the same need would be
awesome.
---
Dylan Jay, Plone Solutions Manager
www.pretaweb.com
tel:+61299552830
mob:+61421477460
skype:dylan_jay
Daniel Nouri
On Wed, Jan 6, 2010 at 6:37 AM, Dylan Jay <dj...@pretaweb.com> wrote:
> I maybe beding singing and dancing beyond its comfortzone but I have some
> open questions I'm attempting to answer to see if S&D will fit.
>
> Basic requirement is a alert system where people subscribe to the kinds of
> alerts they want (large lists) and the alerts are manual created, tagged to
> which kind they are and then either sent asap or deplayed to a specified
> publication time.
>
> My open questions are:
>
> • how to do user profiles? There is a need to collect more info than
> just the email address. It's not clear that S&D integrates with plone
> membership and/or remember.
S&D doesn't do member subscriptions OOTB. There's subscription events
that'll allow you to make a reference from the subscriber object to
the currently logged in member. (And taking away the View permission
for a specific newsletter will disable it for any anonymous
subscribers.) If you need to extend the information that's asked for
in the subscription form, look for the IComposerSchema.
> • will UI fail with thousands of options for the different kinds of
> alerts people want to subscribe to?
If you make these options with one newsletter, then it'll be all
checkboxes. Probably a matter of collapsing them into something more
user friendly with JavaScript or so.
> • I need to track how many emails got delivered, opened, converted
> (clicked on link at bottom). Has anyone added that, or integrated 3rd party
> tracking tools to achieve this?
I haven't. A couple people have been talking about this though.
Wouldn't be surprised if there was one implementation or two out
there.
> • Items are either sent now, or delayed to publishing time. Can S&D
> be made to wait until the publication date of an item to send that
> individual item out?
You can have S&D's collector look for published alert items only,
through the use of a Smart Folder.
Daniel
Dylan Jay
Thanks for the help
On 06/01/2010, at 8:14 PM, Daniel Nouri wrote:
> Hi Dylan!
>
> On Wed, Jan 6, 2010 at 6:37 AM, Dylan Jay <dj...@pretaweb.com> wrote:
>> I maybe beding singing and dancing beyond its comfortzone but I
>> have some
>> open questions I'm attempting to answer to see if S&D will fit.
>>
>> Basic requirement is a alert system where people subscribe to the
>> kinds of
>> alerts they want (large lists) and the alerts are manual created,
>> tagged to
>> which kind they are and then either sent asap or deplayed to a
>> specified
>> publication time.
>>
>> My open questions are:
>>
>> • how to do user profiles? There is a need to collect more
>> info than
>> just the email address. It's not clear that S&D integrates with plone
>> membership and/or remember.
>
> S&D doesn't do member subscriptions OOTB. There's subscription events
> that'll allow you to make a reference from the subscriber object to
> the currently logged in member. (And taking away the View permission
> for a specific newsletter will disable it for any anonymous
> subscribers.) If you need to extend the information that's asked for
> in the subscription form, look for the IComposerSchema.
Don't you have two sets of user objects then and have to manage
sychronising them? Also would that mean someone signs up twice, once
for membership and again to subscribe?
Just an idea but perhaps in the future having a plugin in S&D allow it
to directly use plones membership database for subscription
information. Then subscribers info could go into salesforce or
remember or whatever else and we can reuse existing ways of collecting
personal information. esp since I'd want to link the information in
the profile to which kinds of emails they should receive.
>
>> • will UI fail with thousands of options for the different
>> kinds of
>> alerts people want to subscribe to?
>
> If you make these options with one newsletter, then it'll be all
> checkboxes. Probably a matter of collapsing them into something more
> user friendly with JavaScript or so.
>
>> • I need to track how many emails got delivered, opened,
>> converted
>> (clicked on link at bottom). Has anyone added that, or integrated
>> 3rd party
>> tracking tools to achieve this?
>
> I haven't. A couple people have been talking about this though.
> Wouldn't be surprised if there was one implementation or two out
> there.
>
>> • Items are either sent now, or delayed to publishing time.
>> Can S&D
>> be made to wait until the publication date of an item to send that
>> individual item out?
>
> You can have S&D's collector look for published alert items only,
> through the use of a Smart Folder.
so I'd setup a channel with a schedule of every 5 min or so that uses
the smart folder to look for new published items?
S&D is awesome but right now I'm thinking for my needs I might be
better off integrating with something like campaign monitor. Reasons
being
a) I wouldn't be using S&D's content aggregation which is it's strong
point. I just need single alerts sent out.
b) Reporting and tracking are missing and not so easy to replace
c) CRM customer profile type stuff is missing in S&D.
d) everything else I would get for free like specific measures to
protect against blacklisting of email addresses.
downside this will cost on a per email basis and I'd have to integrate
to the campagn monitor api but I don't think that would be hard with
content rules.
>
> Daniel
Daniel Nouri
Yes. It's the cheap but nasty way.
> Just an idea but perhaps in the future having a plugin in S&D allow it to
> directly use plones membership database for subscription information. Then
> subscribers info could go into salesforce or remember or whatever else and
> we can reuse existing ways of collecting personal information. esp since
> I'd want to link the information in the profile to which kinds of emails
> they should receive.
I did an integration with Plone members once for a custom project, and
it wasn't a lot of code. What you'll need to implement is an
ISubscribers component and have your channel use that. Requires some
custom development though. The whole idea about ISubscribers is to
allow plugging external sources for subscribers.
A group of three people tried to make a plug-in for Plone members at
the Budapest sprint. But then we got lost in ideas about how to
improve other parts of S&D. :-)
>>> • will UI fail with thousands of options for the different kinds of
>>> alerts people want to subscribe to?
>>
>> If you make these options with one newsletter, then it'll be all
>> checkboxes. Probably a matter of collapsing them into something more
>> user friendly with JavaScript or so.
>>
>>> • I need to track how many emails got delivered, opened, converted
>>> (clicked on link at bottom). Has anyone added that, or integrated 3rd
>>> party
>>> tracking tools to achieve this?
>>
>> I haven't. A couple people have been talking about this though.
>> Wouldn't be surprised if there was one implementation or two out
>> there.
>>
>>> • Items are either sent now, or delayed to publishing time. Can S&D
>>> be made to wait until the publication date of an item to send that
>>> individual item out?
>>
>> You can have S&D's collector look for published alert items only,
>> through the use of a Smart Folder.
>
> so I'd setup a channel with a schedule of every 5 min or so that uses the
> smart folder to look for new published items?
Yes.
> S&D is awesome but right now I'm thinking for my needs I might be better off
> integrating with something like campaign monitor. Reasons being
>
> a) I wouldn't be using S&D's content aggregation which is it's strong point.
> I just need single alerts sent out.
>
> b) Reporting and tracking are missing and not so easy to replace
>
> c) CRM customer profile type stuff is missing in S&D.
>
> d) everything else I would get for free like specific measures to protect
> against blacklisting of email addresses.
>
> downside this will cost on a per email basis and I'd have to integrate to
> the campagn monitor api but I don't think that would be hard with content
> rules.
Good luck.
Daniel