Are you a great troubleshooter who excels in a customer focused role?  Are
you interested in working in a fast-paced environment where you are
challenged to assist others in solving problems?  Our client is a premier
industry leader in providing enterprise physical security management
solutions, focused on improving the protection of people and property
through the smart integration of security environments with network-based
software and services.  Founded in 2000 and headquartered in Seattle, they
are an experienced, proven company with leading-edge technology, veteran
industry leadership and strong revenue growth.

Abilities:  

* Interface with all levels and departments within an organization  

* Explain technologies to non-technical and management personnel  

* Respond to customer requests in a tactful manner  

* Effectively prioritize competing tasks  

* Thrive in fast-paced environment  

* Proven troubleshooting skills  

* Document trouble calls and solutions for technical and non-technical
audience  

* Hardware and software troubleshooting skills  

* Willing to travel (for installations, walk-throughs or on-site
troubleshooting)  

* Be on-call 24x7 for extended periods of time  

* Customer service perspective, with the ability to analyze, classify,
escalate and document complex technical issues.  

* Ability to lift and/or move 30 lbs  

* Other tasks as assigned  

Requirements:  

* BA/BS or equivalent work experience  

* A valid driver's license and a registered vehicle  

* 1+ years experience in networking and technologies  

* Willingness to be on-call 24x7  

* Experience with some/all of the following technologies:  

*          Linux (RedHat, Fedora Core)  

*          Windows  

*          HP-UX & Solaris  

*         Java, JSP, C, C++, Bash  

*         Oracle, PostgreSQL  

*          TCP/IP networking, network security routing and firewalls  

*          Physical security hardware (cameras, access panels, etc)  

To indicate your interest and apply online securely, please follow:
http://www.agilerecruiter.com/agilecan/starthere.php?job=1959

The detailed job description is available here:
http://www.agilerecruiter.com/agilecan/jobsview.php?RowId=1959

/j95608

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