Dell Model PP18L, Lattitude D630 laptop will not recognize hard drive

[captainvi...@gmail.com]

Hi guys. I'm hoping that someone will be able to help me with this. I was watching a video yesterday on my laptop and three quarters through the screen just froze. It wouldn't respond to anything. I had to do a hard reset. When it tried to come back up it never completed Post and now it will not recognize the hard drive. Running diags only shows two attempts at a "DST short test" with the failure code 2000-0141displayed, and no options to load a HDD protocol or make an changes in the HDD. Does anyone know if this is repairable or am I screwed? Thanks for any assistance. Lenny

[c4urs11]

On Tue, 29 Dec 2015 06:34:32 -0800, captainvideo462009 wrote:

> Running diags only shows two attempts at a "DST short test"
> with the failure code 2000-0141displayed,

This post looks addressing a pretty similar situation:
<http://en.community.dell.com/support-forums/laptop/f/3518/t/19249943>

Crossing fingers it also works for you.

Cheers!

[c4urs11]

On Tue, 29 Dec 2015 06:34:32 -0800, captainvideo462009 wrote:

> Running diags only shows two attempts at a "DST short test"
> with the failure code 2000-0141displayed,

Here is a list with Dell diagnostic error codes:
<https://sites.google.com/site/itdesk101/knowledge-database/dell-error-codes>

Error 2000-0141 is commented as follows:
Refix the HDD and run Diagnostics
If you receive the same error code replace the HDD.

That doesn't leave many options.

Maybe re-seating the drive makes a difference?

Presumably POST stops here because there is no other source to boot from.
If you can mount a CD you could try launching a rescue disk and use this
to inspect and hopefully access the drive.

[Kenny Cargill]

http://www.hiren.info/pages/bootcd
Boot from this, there are a number of disk tools on it, might help.

Kenny Cargill

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news:bddb7500-1310-4787...@googlegroups.com...

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[Genesys]

On Tuesday, December 29, 2015 at 9:34:38 AM UTC-5, captainvi...@gmail.com wrote:
> Hi guys. I'm hoping that someone will be able to help me with this. I was watching a video yesterday on my laptop and three quarters through the screen just froze. It wouldn't respond to anything. I had to do a hard reset. When it tried to come back up it never completed Post and now it will not recognize the hard drive. Running diags only shows two attempts at a "DST short test" with the failure code 2000-0141displayed, and no options to load a HDD protocol or make an changes in the HDD. Does anyone know if this is repairable or am I screwed? Thanks for any assistance. Lenny

Your hard disk quit. I have a D630 as well, and have seen the 0141 error twice. Both times, a new disk fixed it. Freezing is a common outcome when the hard disk disappears while booted off of it.

0141 is an indication that the disk is missing, not that the disk reported a failure. Ignoring improper seating and damaged connectors, the usual cause is mechanical failure (head out of tolerance / crashed onto disk, scraped platters, etc.). Most modern disks read disk parameters and even the firmware from the platters, so a mechanical failure that prevents it from reading the system tracks will often prevent the BIOS from seeing the disk.

If you remove the hard disk, the system will likely POST at a more normal pace, then complain about the lack of something to boot from.

[c4urs11]

On Tue, 29 Dec 2015 06:34:32 -0800, captainvideo462009 wrote:

> I was watching a video yesterday on my laptop and three quarters through
> the screen just froze. It wouldn't respond to anything.

Can you hear the disk spinning?

Power management may have stopped the drive while watching the video.
Then any next access to the disk (say some operation with the swap file)
could freeze the OS if the drive doesn't spin up again.

I have had many drives in the past needing repeated power cycling
before they would start: last calls for a final backup...

Cheers!