>"In looking at the schematic I don't see an 18V line. At the output there is a plug. It has outputs of 4.0V, 6.0V, and 14.60V, "
He was probably referring to the 14 or whatever line that usually has an 19 VZD for protection. Might even be 12.
THAT line is what you test. Silly techs I met checked the 5V, which is not that good an indicator because it is on the feedback loop. As the output goes down in that supply all the others go up. The 12 or whatever volt line is a first thing indicator. BEFORE it blows up. If it is over 14V then you need the 5V caps.
Some more complex feedback systems have been used, as well as MOSFETs instead of bipolars, but the 5V as far as I can see FEEDS the opto, which is the main control mechanism. It supplies the drive to the chopper to regulate. When the load increases or the line voltage drops the frequency drops and more current is applied to the primary of the transformer thus increasing output to compensate. The opposite happens when the load decreases or the line voltage increases.
You CAN see the action of this system by connecting hot and cold grounds together, using an isolation transformer that is variable and find some sort of dummy load(s). People go "EGAD" when I sat connect hot and cold grounds together but you can do it. You NEED an isolation transformer, and do not connect it to anything else. I have done it many times. But I can go with the scope to both hot and cold sides and actually see just how the feedback works. I found it is much simpler than it seems.
One of the MAIN things about those supplies frying out on the absence of secondary filters is on the drain or collector of the output. In the old days it was 4.7uF/250V. I have also seen 10uF. If that cap opens it destroys the chopper. It is not hard to find, follow the cord through the rectifiers and to the primary of the transformer. Look at the "C" or "D" terminal of the chopper and you'll find a lytic. That is critical, no matter what else is going on with it.
Nuff for now. Give me more detail and I will give you more detail. I can't give detail when I didn't get any.