news:bju49o...@mid.individual.net...
>
> "Phil Allison"
>
> "Arfa Daily= anonymous worm "
>
>
>> I used to trust Farnell absolutely, but recently, I've had cause on
>> several occasions to be suspicious of the pedigree of some semiconductors
>> that they've supplied me.
>
>
> ** WTF is that nonsense supposed to mean ??
>
> Either make your complaint in plain English, with all the details or shut
> the fuck up.
>
>
>> There seems to have been a subtle shift in their business model from
>> 'Lets be helpful and honest to our customers, and make some money along
>> the way' to 'Let's make some money ...'
>
>
> ** All businesses are out to make money, all the time, or they fail.
>
> Component & test equipment warehouses like Farnell have all faced
> dwindling
> sales and increased competition in the last few years - much of it
> because
> of all the internet dealers, particularly eBay sellers in Asia.
>
> However, if I want a particularly high quality component, something bit
> unusual or just to be certain I am not getting supplied someone's
> ejects -
> then I buy from Farnell ( aka " Element 14" now).
>
And that's what we were trying to discuss before you jumped in with your
size twelves. Gareth suspects that Farnell may - and I stress 'may' - have
unknowingly supplied him with someone else's rejects. He may be mistaken
because of the testing methods he has used, but equally, he /may/ be right.
The whole reason that I use Farnell - now much less than I used to - is the
same as you, that is to get what /should/ be a top quality certified
product. But, as you say, they have faced stiff competition recently, so
who's to say that they haven't sought alternative suppliers to try to cut
their costs, and in so doing, have inadvertently fallen foul of some dubious
trader somewhere down the line.
Things that have rung my alarm bells, have been some power transistors that
I use to repair HK powered speakers. I always stick to the same ones, and
have always bought them from Farnell for years. Over the last year, I have
had some batches where the logo doesn't look 'quite' right, and ones from
the same batch haven't been very well matched. These amplifiers are very
well behaved, and for the most part, the only problem with them is failed
output transistors, often brought on by barely adequate heatsinking, dried
out heatsink paste, and airways clogged with dead sheep. There is a very
detailed repair and checking guide produced by the manufacturer, and if all
the tests check out, they can be considered good to go. I have repaired many
of these over the years, and never had a problem with repeat failures, until
the last year, when several have returned after only a couple of weeks, with
the same set of transistors failed. After replacing them again with newly
ordered ones, and checking all the conditions and adjusting as required,
these repeat failures have gone back to work, and not returned again. It may
be coincidence, but with 45 years experience in this business, it certainly
doesn't 'feel' like it.
There. Detailed enough for you ?
As to Farnell needing to make money, of course they do. But as ever, you
missed the point I was making as you rushed to dive down my throat with your
usual bucket-mouthed diatribe. Farnell have done themselves no favours with
their loyal customers, by starting to levy delivery charges on what they
consider to be 'small' orders. They built their business on the loyalty of
small customers, and have now kicked us all in the teeth by levying these
additional charges. I could maybe accept it if their prices weren't a
premium in the first place, or the postage charges weren't unrealistic, and
if they stopped sending everything by UPS. I don't care how good a deal they
get from UPS, it is not going to be cheaper than a Jiffy bag through Royal
Mail. Also, UPS vary their delivery route "for security reasons" so you
never know what time you are going to get stuff fro 8 am to 6 pm, and it' a
different driver every time, so they never get to learn where stuff can be
left, or who with if you're not in. Also, a lot of stuff is now shipped from
their Belgian warehouse. This can't be cheap, and on more than one occasion
recently, the stuff hasn't made it to me by the next day.
These are some of the main reasons that they have gone from being my
supplier of choice to my supplier of need, and talking to colleagues in the
trade, I am by no means alone in this. I expect that some kid fresh out of
university, has done some kind of study of their costings, without taking in
the broader picture, or their customer demographic, and come up with this
new business model, which must be losing them small customers in droves.
Alternatively, maybe they have just looked at their customer base and
decided fuck the small boys, we only want big corporate customers ...
For non-critical components, I now buy almost all everything from a couple
of eBay suppliers that for the moment I trust. So far, I have had no
problems with anything that I have bought. These suppliers both have very
reasonable prices, and ship by Royal Mail First Class, for free. One of them
will even do his best to source stuff for you.
Arfa