Canon 350D Raw image download

john p davies

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Jan 25, 2008, 2:49:42 PM1/25/08

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Hi Group,

I have taken some images with my Canon DSLR in RAW mode but find that I
am unable to download them to my computer. The error message I get with
Windows is that there are no images on the camera, but they are clearly
there because I can see them in playback view on the camera screen. Even
the supplied Canon software cannot see them! Does any one have some
suggestions, please?
Thanks,

jpd
--
john p davies

David Nakamoto

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Jan 26, 2008, 11:50:21 PM1/26/08

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Sounds like something broke. I assume you hooked the camera directly to
the computer, and/or took the memory card out of the camera and hooked
it directly to the computer?

--- Dave

john p davies

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Jan 27, 2008, 8:18:59 AM1/27/08

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Hi Dave,
Thanks for your reply. Yes, I did both with the same result. All jpeg
taken with this camera can be downloaded with no fuss. I am confused!

jpd
In article <h4Umj.3495$fs4.2244@trnddc02>, David Nakamoto
<david.n...@verizon.net> writes

--
john p davies

Chris L Peterson

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Jan 27, 2008, 9:49:12 AM1/27/08

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A couple. Have you tried plugging the camera into a different computer?
(There's no need to install any of the Canon software.) That should help
you determine if the problem is with the computer or the camera. If that
points to a computer issue, I'd try removing the Canon drivers. You
might also try a CF card reader- they are cheap and are generally a
better way to get data off a camera than plugging in the camera itself.

_________________________________________________

Chris L Peterson
Cloudbait Observatory
http://www.cloudbait.com

David Nakamoto

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Jan 27, 2008, 11:30:56 AM1/27/08

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Is it worthwhile to just look on the Internet for updated drivers,
probably on the Canon website?

--- "Just asking" Dave

Chris L Peterson

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Jan 27, 2008, 11:47:29 AM1/27/08

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On Sun, 27 Jan 2008 16:30:56 GMT, David Nakamoto
<david.n...@verizon.net> wrote:

>Is it worthwhile to just look on the Internet for updated drivers,
>probably on the Canon website?

If you use the drivers, I think it is worthwhile keeping them up to
date. These cameras present as either mass storage devices or as imaging
devices, using drivers that are built into XP. I've never seen any need
to install the Canon drivers at all (and IMO, the fewer third party
drivers you need to use, the better off you are).

David Nakamoto

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Jan 27, 2008, 12:18:52 PM1/27/08

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Good point.

--- Dave

john p davies

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Jan 28, 2008, 9:45:17 AM1/28/08

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Hello Group,

Problem solved! The card had become corrupted and so could not be read
by any medium. I removed the card and the camera battery , left
overnight and lo and behold, it all worked. Files were transferred via a
card reader to the Canon software.
Thanks for all your helpful suggestions.

jpd

In article <YSyNXQAW...@ashton0.demon.co.uk>, John p davies
<j...@ashton0.demon.co.uk> writes

David Nakamoto

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Jan 29, 2008, 1:32:20 AM1/29/08

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Glad it had a happy and relatively painless ending ! Good luck !

--- Dave