That said, I'd like to know from the average Joe (not the folks who own
stock) the credibility of some of these telescope retailers. Customer
support, return policy, exchange, etc...
1) ORION: (www.telescope.com)
I have first hand experience with Orion. Most agree they're top notch.
2) ASTRONOMICS: (www.astronomics.com)
A friend in my club (PASNOLA) warned me against Astronomics. His bad
experience was probably just an isolated event because Jan stated a few
days ago that he had a long history of good service with Astronomics.
3) TELESCOPES: (www.telescopes.com)
???????
4) OPT: (www.optcorp.com)
???????
Others?
Errol
www.pasnola.org
I've had nothing but good experience with Astronomics and Orion,
although it has been many years since I've dealt with either.
My personal preference it with Astronomics because I perceive they
are more intent on delivering what the customer needs, rather
than just what they will buy.
Cheers,
Larry G.
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The Lone Sidewalk Astronomer of Rosamond
Telescope Buyers FAQ
http://home.inreach.com/starlord
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"Starboard" <errol...@yahoo.com> wrote in message
news:1167688459.1...@k21g2000cwa.googlegroups.com...
I'll second that...
Been dealing with Astronomics and Orion for decades, and have NEVER had a
bad experience with either... Nuff' said...
And in the believe it or not category, I've also bought telescopes from
Adorama without a hitch, and accessories as well, at quite friendly
prices... But I still would choose the previous two first... Probably
mostly a matter of how the sales folks interface with customers...
--
Jan Owen
To reach me directly, remove the Z, if one appears in my e-mail address...
Latitude: 33.6
Longitude: -112.3
http://community.webshots.com/user/janowen21
Dennis, I need to remember to skim over your page from time to time.
I checked out the Obssesion link (www.obsessiontelescopes.com). Talk
about some fine scopes! If I fail to post with any regularity, you'll
now why: I bought the Obsession and Tammy got the 9 and blew the
moonlight clean through my head. One day. One day....
Errol
Pasnola
Yep. ;-)
Actually, we're lucky to have quite a few good scope retailers around
these days. What I remember from the "good old days" of the 60s - 70s
is a lot of snakeoil merchants only too happy to separate you from your
$$$ while giving little in return.
Peace,
Rod Mollise
Author of:
Choosing and Using a Schmidt Cassegrain Telescope
and
The Urban Astronomer's Guide
<http://skywatch.brainiac.com/astroland>
<http://www.company7.com> is my hands-down winner. Nearly all dealers
drop-ship orders. Company Seven is staffed by astro-optics experts who,
among other things, participated in the first Hubble optics repair
program. They receive your merchandise from the vendor, unpack it,
inspect it for completeness, quality, collimation, etc., and when it
meets their high standards it is shipped to you. And the Company Seven
showroom/museum in Laurel, MD, is very much worth a visit if you find
yourself in the Baltimore-Washington area.
Davoud
--
usenet *at* davidillig dawt com
I've found that Adorama, like any of the New York photo outlets, gives
you a reasonably pleasant purchasing experience provided you've done
your research and give the impression you don't need your hand held
throughout the process. I bought my C5+ from Adorama with nary a
hitch. However, I've never had to return anything to a New York photo
outlet, and these days, I do all my purchasing locally. Usually from
Woodland Hills, but I've been known to shop elsewhere.
--
Brian Tung <br...@isi.edu>
The Astronomy Corner at http://astro.isi.edu/
Unofficial C5+ Home Page at http://astro.isi.edu/c5plus/
The PleiadAtlas Home Page at http://astro.isi.edu/pleiadatlas/
My Own Personal FAQ (SAA) at http://astro.isi.edu/reference/faq.html
Dennis
Nobody seems to have vouched for Oceanside Photo and Telescope (OPT)
yet; I've done business with them and like the resulting product,
delivery, and problem(once) resolution. I've also made the effort to
visit their storefront in Oceanside, California - real store, lots of
stock, good customer assistance. Recommended.
One of the guys in my club speaks highly of OPT as well.
Thanks for the input.
Errol
Pasnola.org
That's an extremely good point. I will consult the folks in my club
concerning same... As it seems there are many good places to buy astro
gear from, it may just come down to this.
Errol
Pasnola.org
Have to say that like Davoud....Company 7 is a fantastic "retailer"
and I am luck enough to live within a relatively short driving
distance form them PLUS I am located even closer to Hands On Optics...
in Damascus Maryland...which is also a highly reguarded and trustworth
dealer which stand behind, in front of, on the side of and I would
imagine under anything they sell ...
Honestly I do use the larger Vendors like Orion but when it comes down
to writing checks I prefer to be looking at the retailer eyeball to
eyeball... I feel very lucky to have both Both Company 7 and Hands On
Optics close by ..
Bob G.