How come my usrs get automatically logged out after 15 or so minutes

[andrewc]

Can anyone tell me why my users get logged out after 15 of so minutes?

Really annoying me this, so any pushes or kicks in the right
direction
greatly appreciated.

Live working example http://www.fylde.gov.uk/memberlogin/#otherlogins

[Basford, Forest]

This is not related directly to Janrain Engage as it is not involved
with your site or it's visitors after authentication is complete.
It is likely the session lifespan is set to this duration on your
webserver or that there is a script in your site implementation that
kills sessions after this duration.

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[andrewc]

Cheers will hacve a look and update here with the soloution to help
anyone else out.

On Sep 8, 5:25 pm, "Basford, Forest" <for...@janrain.com> wrote:
> This is not related directly to Janrain Engage as it is not involved
> with your site or it's visitors after authentication is complete.
> It is likely the session lifespan is set to this duration on your
> webserver or that there is a script in your site implementation that
> kills sessions after this duration.
>
>
>
> On Wed, Sep 8, 2010 at 7:20 AM, andrewc <andr...@fylde.gov.uk> wrote:
> > Can anyone tell me why my users get logged out after 15 of so minutes?
>
> > Really annoying me this, so any pushes or kicks in the right
> > direction
> > greatly appreciated.
>

> > Live working examplehttp://www.fylde.gov.uk/memberlogin/#otherlogins

>
> > --
> > You received this message because you are subscribed to the Google Groups "Janrain Developers" group.
> > To post to this group, send email to rpx-dev...@googlegroups.com.
> > To unsubscribe from this group, send email to rpx-developer...@googlegroups.com.

> > For more options, visit this group athttp://groups.google.com/group/rpx-developers?hl=en.- Hide quoted text -
>
> - Show quoted text -

[andrewc]

Cheers will hacve a look and update here with the soloution to help
anyone else out.


On Sep 8, 5:25 pm, "Basford, Forest" <for...@janrain.com> wrote:

> This is not related directly to Janrain Engage as it is not involved
> with your site or it's visitors after authentication is complete.
> It is likely the session lifespan is set to this duration on your
> webserver or that there is a script in your site implementation that
> kills sessions after this duration.
>
>
>
> On Wed, Sep 8, 2010 at 7:20 AM, andrewc <andr...@fylde.gov.uk> wrote:
> > Can anyone tell me why my users get logged out after 15 of so minutes?
>
> > Really annoying me this, so any pushes or kicks in the right
> > direction
> > greatly appreciated.
>

> > Live working examplehttp://www.fylde.gov.uk/memberlogin/#otherlogins

>
> > --
> > You received this message because you are subscribed to the Google Groups "Janrain Developers" group.
> > To post to this group, send email to rpx-dev...@googlegroups.com.
> > To unsubscribe from this group, send email to rpx-developer...@googlegroups.com.

[andrewc]

Does anyone any settings our end that may need to be changed. Our own
sites login works fine its just something we are doing when wer auth
using janrain. I know its an issue our end just wondering if anyone
else has had similar probs

> > > For more options, visit this group athttp://groups.google.com/group/rpx-developers?hl=en.-Hide quoted text -
>
> > - Show quoted text -- Hide quoted text -

[andrewc]

We have resolved this for information we set the token to renew every
10 minutes, I have had to change this to a longer time period as they
where not validating. I think this is due to the username being case
sensitive.

Thanks

> > > > For more options, visit this group athttp://groups.google.com/group/rpx-developers?hl=en.-Hidequoted text -

[Basford, Forest]

It might help to know if this is a CMS or custom coded website.

[andrewc]

We use a CMS from web-labs.co.uk that involves a lot of custom code.

The problem is resolved now and I think it was due to us storing the
username from the 3rd party log-in in a field that wasn’t case
sensitive, then sending the username to a cookie to try and validate
the user (which contained a non case sensitive username and would not
validate) was still on our site.

> > rpx-developer...@googlegroups.com<rpx-developers%2Bunsubscribe@go­oglegroups.com>
> > .

> > > > > > For more options, visit this group athttp://
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