Folder creation while uploading screenshots

hschnit

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Mar 2, 2010, 5:30:08 PM3/2/10

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Hi,

I'm running into what I feel like is a configuration issue. I couldn't
find anything relevant on the forums, maybe some of you guys already
went through this.

I installed the RB 1.5 beta1 version. I'm running on a RHEL5 system
with Apache 2.2 and Python 2.4
The path /var/www/html/reviewboard/htdocs/media/uploaded/images is
writable by all (777) for the purpose of debugging permissions.
I can import PIL (1.1.6) properly from python.

What I see is that I don't get any errors while uploading the
screenshots but the upload folders YY/mm/dd are not getting created.
The screenshot therefore doesn't display on the review request since
the images are not present in the 'uploaded' folder.

Does anyone has some pointer to where to look ?
What module is responsible for creating those folders ? PIL? RB?

Thanks,
-Herve

Christian Hammond

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Mar 2, 2010, 5:33:02 PM3/2/10

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Hi,

Djblets is responsible for writing the actual image file, but it's Django that's responsible for creating those directories. Is there anything in the log file?

Christian

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VMware, Inc. - http://www.vmware.com

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hschnit

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Mar 3, 2010, 11:43:36 AM3/3/10

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Thanks Christian,
I've looked into the Apache and the reviewboard logfiles (see below).
There isn't much in them. Nothing related to the creation of the
folders. There are some issues in the apache log when trying to
display pictures that are not present.
I had set Debug = True in the RB config. That should have turned on
the Django debugging output, right?
Is there something else I can set that would give me a more verbose
output ?

-Herve

================== LOGS ===================

RB Log
-----------
2010-03-02 16:29:19,340 - INFO - Logging to /var/www/html/reviewboard/
logs/reviewboard.log with a minimum level of DEBUG
2010-03-02 16:29:19,340 - INFO - Log file for Review Board v1.5 beta 1
(PID 21393)

Apache Error Log
---------------------------
[Tue Mar 02 16:29:18 2010] [notice] mod_python: (Re)importing module
'django.core.handlers.modpython'
2010-03-02 16:29:19,340 - INFO - Logging to /var/www/html/reviewboard/
logs/reviewboard.log with a minimum level of DEBUG
2010-03-02 16:29:19,340 - INFO - Log file for Review Board v1.5 beta 1
(PID 21393)
[Tue Mar 02 16:29:20 2010] [error] [client 10.64.175.69] File does not
exist: /var/www/html/reviewboard/htdocs/media/uploaded/images/2010/03,
referer: http://...
[Tue Mar 02 16:29:27 2010] [error] [client 10.64.175.69] File does not
exist: /var/www/html/reviewboard/htdocs/media/uploaded/images/2010/03,
referer: http://...
[Tue Mar 02 16:36:04 2010] [error] [client 10.64.175.69] File does not
exist: /var/www/html/reviewboard/htdocs/media/uploaded/images/2010/03,
referer: http://...

On Mar 2, 5:33 pm, Christian Hammond <chip...@chipx86.com> wrote:
> Hi,
>
> Djblets is responsible for writing the actual image file, but it's Django
> that's responsible for creating those directories. Is there anything in the
> log file?
>
> Christian
>
> --

> Christian Hammond - chip...@chipx86.com
> Review Board -http://www.reviewboard.org
> VMware, Inc. -http://www.vmware.com

>
> On Tue, Mar 2, 2010 at 2:30 PM, hschnit <herve.schnitz...@gmail.com> wrote:
> > Hi,
>
> > I'm running into what I feel like is a configuration issue. I couldn't
> > find anything relevant on the forums, maybe some of you guys already
> > went through this.
>
> > I installed the RB 1.5 beta1 version. I'm running on a RHEL5 system
> > with Apache 2.2 and Python 2.4
> > The path /var/www/html/reviewboard/htdocs/media/uploaded/images is
> > writable by all (777) for the purpose of debugging permissions.
> > I can import PIL (1.1.6) properly from python.
>
> > What I see is that I don't get any errors while uploading the
> > screenshots but the upload folders YY/mm/dd are not getting created.
> > The screenshot therefore doesn't display on the review request since
> > the images are not present in the 'uploaded' folder.
>
> > Does anyone has some pointer to where to look ?
> > What module is responsible for creating those folders ? PIL? RB?
>
> > Thanks,
> > -Herve
>
> > --
> > Want to help the Review Board project? Donate today at
> >http://www.reviewboard.org/donate/

> > Happy user? Let us know athttp://www.reviewboard.org/users/

> > -~----------~----~----~----~------~----~------~--~---
> > To unsubscribe from this group, send email to

> > reviewboard...@googlegroups.com<reviewboard%2Bunsu...@googlegroups.com>

Christian Hammond

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Mar 3, 2010, 6:41:51 PM3/3/10

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One thing you might want to try, as I hit this once myself. Go into the settings and the File Storage section. Make sure the values are what you'd expect, and then, even if they are, hit Save. Just in case, restart Apache after that.

We had a problem once (maybe it's still here) where, after an upgrade, the file storage settings weren't being taken into consideration properly.

This may not be the cause, but I'd like to make sure.

Christian

--

Christian Hammond - chi...@chipx86.com
Review Board - http://www.reviewboard.org
VMware, Inc. - http://www.vmware.com

Happy user? Let us know at http://www.reviewboard.org/users/

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hschnit

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Mar 4, 2010, 11:11:52 AM3/4/10

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Thank for the suggestion Christian. I tried it without success. I did
just upgrade from 0.9 to 1.5B1 though.
Is there a way to get more debugging info ?

On Mar 3, 6:41 pm, Christian Hammond <chip...@chipx86.com> wrote:
> One thing you might want to try, as I hit this once myself. Go into the
> settings and the File Storage section. Make sure the values are what you'd
> expect, and then, even if they are, hit Save. Just in case, restart Apache
> after that.
>
> We had a problem once (maybe it's still here) where, after an upgrade, the
> file storage settings weren't being taken into consideration properly.
>
> This may not be the cause, but I'd like to make sure.
>
> Christian
>
> --

> Christian Hammond - chip...@chipx86.com
> Review Board -http://www.reviewboard.org
> VMware, Inc. -http://www.vmware.com
>

> > <reviewboard%2Bunsu...@googlegroups.com<reviewboard%252Buns...@googlegroups.com>

Christian Hammond

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Mar 4, 2010, 2:11:59 PM3/4/10

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Oh, you had an old release.

You should turn on logging in the Logging settings page. Then restart Apache to be sure it takes effect (working on that bug).

Christian

--

Christian Hammond - chi...@chipx86.com
Review Board - http://www.reviewboard.org
VMware, Inc. - http://www.vmware.com

Happy user? Let us know at http://www.reviewboard.org/users/

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hschnit

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Mar 8, 2010, 12:00:21 PM3/8/10

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Christian,
I had that setting already turned on (and restarted Apache many times
since then).
The output is what you see in the Logs that I attached previously.
Since I had an older version, I tried to disable logging, restart
apache, reenable logging, restart apache; Then try to upload a
screenshot. I get the following output :

2010-03-08 11:37:37,280 - INFO - Reloading logging settings
2010-03-08 11:38:54,909 - INFO - Logging to /var/www/html/reviewboard/